Home Care Providers Owned by Promedica24 (Lancashire) Ltd in Leicestershire

Group Review Score

Only the locations & reviews in Leicestershire for Promedica24 (Lancashire) Ltd are being shown.

Promedica24 (Lancashire) Ltd Locations in Leicestershire (1)

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1 Home Care Providers owned by Promedica24 (Lancashire) Ltd in Leicestershire
Promedica24 Homecare (Blaby and Lutterworth)
Office 6/7 Northfield Lodge, 35 Leicester Road, Blaby, Leicester LE8 4GR
9.518 Reviews
Promedica24 Homecare (Blaby and Lutterworth)
Promedica24 Homecare (Blaby and Lutterworth)
"Lisa was so helpful on the phone. Finding care can be such an overwhelming process but Lisa explained all of the steps I needed to take and..."Read all 18 reviews
Visiting Care from £31.50 / hour|Live-in Care from £1,295 / week

As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. They enable individuals to stay close to their community, keep their pets, and continue their daily routines... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Promedica24 (Lancashire) Ltd Reviews in Leicestershire (18)
9.1

Promedica24 (Lancashire) Ltd has a Group Review Score of 9.1 (9.081) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Promedica24 (Lancashire) Ltd must have a Review Score.
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Showing 18 reviews matching selected criteria
Review of Promedica24 Homecare (Blaby and Lutterworth) from Victoria S (Granddaughter of Client) published on 4 February 2026 Submitted via Website
Overall Experience

Lisa was so helpful on the phone. Finding care can be such an overwhelming process but Lisa explained all of the steps I needed to take and gave some great advice. She was incredibly knowledgable, friendly and gave personalised advice based on my grandmother's situation.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for this lovely review. Lisa has over 40 years of care sector experience and has supported countless families over the years, sharing her knowledge and expertise. We are glad she was able to help you too. We wish you and your grandmother all the best.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from J H (Daughter of Client) published on 27 January 2026 Submitted via Website
Overall Experience

Just been tentatively planning what might be next for my mum-just diagnosed with dementia. The person who called me back Lisa simply exceeded all my expectations with her knowledge & genuine desire to help me make the right decisions & possibly save my mum some money too.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for this lovely review. We pride ourselves on the knowledge and expertise of our team who are passionate about providing the best care possible. We submit ourselves to the 'Mum Test' and constantly ask ourselves, "would this be good enough for my mum?" in order to ensure we are working to the best of our abilities. We wish you and your mum all the best for the future.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Paul S (Son of Client) published on 27 October 2025 Submitted via Postal Card
Overall Experience

Promedica24 have been brilliant helping with my mother when we really needed help. She was having help twice a week initially but when she developed some health issues Promedica24 stepped in at very short notice to help us out. They continued to provide care and help when needed and are very accommodating.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for taking the time to write this lovely review. Our staff pride themselves on being: caring, adaptable, responsive, working with excellence and always with a positive attitude. This feedback is great to hear that the team are living the values. We wish you and your mum all the best and have shared your lovely feedback with the team. Thank you.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Janice A (Daughter of Client) published on 24 September 2025 Submitted via Website
Overall Experience

The manager, assistant manager and fantastic team of carers allowed my dad to spend his final months in his own home. We have received kindness and compassion from the whole team. Nothing was too much trouble and they treated him like he was their own family. I couldn't have got through it without them.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Firstly, please accept our heartfelt condolences on the loss of your amazing Dad. The whole team express what a pleasure it was to support him and grieve his passing. It was an honour to have enabled him to come back to the home he loved for his final months. We are so pleased that you felt supported throughout this difficult time, and wish you all the best.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from J B (Daughter of Client) published on 28 August 2025 Submitted via Website
Overall Experience

I sourced Promedica 24 after my mother had a fall in December 2024. The contact source at their company was, and has been, fantastic. Always readily available, very friendly, knowledgeable and extremely helpful. Right from the start everything has worked really well.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for taking the time to write this lovely review. We are proud that you are happy with our service and we will continue to help in any way we can. Our team are always available for advice and support. We wish you and your mum all the best. Thank you!

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Jane P (Daughter of Client) published on 4 August 2025 Submitted via Website
Overall Experience
The manager and her team at Promedica 24 are fantastic. The care and compassion shown to my mum is wonderful and genuine.
Having had a company previously who didn't care, they literally just ticked the boxes, makes me feel lucky that the manager has now taken on mum's care package.

Thank you!

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for taking the time to write such a lovely review, your feedback means the world to us. We genuinely care for the people we support and only hire team members who align with our values: to be caring, being responsive, being adaptive and striving for excellence. We wish you and your mum all the best.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from G L (Client / Service User) published on 21 April 2025 Submitted via Website
Overall Experience
We are currently trying to navigate our way through Care home v care at home for my mother in-law.
For those of you who have been there you will know how stressful and confusing trying to do the right thing for your relative can be.
Particularly when social services are involved and put pressure on you for a quick resolve.
So I am so grateful to the care consultant at Promedica24.co.uk. she was fantastic and explained clearly in words I understood the procedures we need to step through to ensure mum gets the right care in the right setting.

I would highly recommend the care consultant as she has extensive knowledge of care in different settings and relates information in a clear, precise and easy to understand manner.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you so much for taking the time to write this review. We pride ourselves on the knowledge of our team, many of whom have worked in the care industry for decades. We wish you all the best on your care journey and encourage you to reach out to us again if you need further support. We also...  

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Review of Promedica24 Homecare (Blaby and Lutterworth) from S W (Wife of Client) published on 10 April 2025 Submitted via Postal Card
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Our first impressions have been very positive, meeting the team who have shown respectful and dignified care morning and evening towards my husband recently diagnosed with parkinsons.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for taking the time to write such a lovely review. All of our carers are trained to uphold our company values of: being caring, responsive, having a positive attitude and striving for excellence. I am very proud to hear that this is the level of care your husband has been receiving, and...  

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Review of Promedica24 Homecare (Blaby and Lutterworth) from L W (Client / Service User) published on 12 March 2025 Submitted via Postal Card
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I feel I am treated by the staff and management with respect dignity and privacy I am always asked if there is anything else needed. I did have an issue with one of the carers but that was dealt with efficiently and promptly by management.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for your lovely review. We are sorry to hear that you experienced an issue with one of the carers, but we are proud that we were able to rectify the situation quickly and professionally. It is always our intention to treat everyone we support as a whole person with dignity, respect and privacy. We wish you all the best.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from L S (Daughter of Client) published on 7 March 2025 Submitted via Postal Card
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Really happy with the service that I am getting, feels as though my opinions are listened to and actioned straight away mums relationship with the carers is strengthening and I feel really confident when I leave mum to go to work.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for taking the time to leave such a lovely review. We are so proud that your Mum has made a good relationship with our care team and that you are happy with our service. Being 'responsive' is one of our core values so I am very pleased to hear that any opinions or requests you have are...  

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Review of Promedica24 Homecare (Blaby and Lutterworth) from A W (Client / Service User) published on 19 February 2025 Submitted via Postal Card
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I used this company to collect me from hospital following an operation. The service I received was very professional and yet entirely personal. If I need to, I would certainly use this company in the future. I felt in very safe hands.

Reply from Isobel Parsonage, Marketing Manager at Promedica24 Homecare (Blaby and Lutterworth)

Thank you so much for taking the time to leave this lovely review. We are very pleased that you found our service professional and personal. We believe that personal care is 'personal' and should be tailored to each individual's needs and preferences. We wish you all the best for your recovery and thank you for your feedback. We have shared your comments with the Blaby team.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from J W (Client / Service User) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Excellent service for my husband. The carers are 1st class.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for such lovely feedback, it is always appreciated to hear that our carers are excelling.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from C B (Son of Client) published on 18 December 2023 Submitted via Postal Card
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I cannot recommend this company enough. We have tried three companies in the past and we were disappointed with them all. Promedica24 has very friendly staff that look after my mum. They work very hard and do any jobs that need doing. Having a chat with Mum is also very important and the carers always cheer her up.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for your lovely review, it's heartening to know that our dedicated and friendly staff have made a significant difference in caring for your mum. Their commitment to hard work and going above and beyond to address all needs speaks volumes. It's wonderful that the carers not only fulfil...  

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Review of Promedica24 Homecare (Blaby and Lutterworth) from T B (Daughter of Client) published on 27 November 2023 Submitted via Postal Card
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We cannot thank the staff and their great manager for the care and attention they gave our mother in her last few months. We had so much support from the manager who organised so much for us and guided us through a particularly difficult period. The nursing staff were wonderfully kind to our mother, doing a great job and trying to keep her cheerful. Thank you so much Promedica24 Homecare.

Reply from Stefanie Barlow, Marketing Project Manager at Promedica24 Homecare (Blaby and Lutterworth)
Thank you for your kind words about myself and my team. Caring for your mother was our pleasure and l know all of the care workers involved felt a deep sadness at the loss of your mum.

What a great lady she was, and so stoic with lots of fascinating and funny stories to tell. Thank you for giving us the opportunity to care for her and get to know you and the family.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Robert K (Client / Service User) published on 16 November 2023 Submitted via Postal Card
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Excellent service from all the staff. I would highly recommend it.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

Thank you, Rob. It is a pleasure knowing and supporting you and your family.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from B D (Wife of Client) published on 3 October 2023 Submitted via Postal Card
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Promedica24 provides my husband with a sitting service for 3 hours every 2 weeks.
This has been a great help to me. I now can go out without having to worry about my husband knowing he is being well cared for.

Staff have been caring and friendly.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for sharing your positive experience with Promedica24! It's wonderful to hear that their sitting service has been a great help to you and that you can now go out without worrying about your husband's care. It's reassuring to know that the staff has been caring and friendly.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Matthew K (Client / Service User) published on 3 October 2023 Submitted via Postal Card
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I am a fairly new client to this company and have had various carers visiting me.I am pleased the Blaby branch is becoming more established now and it's looking like I will have more regular carers 2/3 times per week. I appreciate all that the branch manager and care coordinator have done for me in recent months and thank them all for their care and dedication. I hope they take on more carers, things will settle down for them.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

Thank you for sharing your feedback and positive experience as a new client with the Blaby branch of the company. Your appreciation for the branch manager and care coordinator's dedication is lovely, and I'm sure they will appreciate your kind words.

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Review of Promedica24 Homecare (Blaby and Lutterworth) from Ruth P (Wife of Client) published on 27 September 2023 Submitted via Postal Card
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Our experience with Promedica24 has been positive from the start. All carers have been very helpful and unfailingly cheerful. The setting-up process and all paperwork was clearly explained and my husband treated with the utmost respect.

Reply from Stefanie Barlow, Marketing PM Executive. at Promedica24 Homecare (Blaby and Lutterworth)

We're delighted to hear about your positive experience with Promedica24. It's wonderful that the carers have been so helpful and cheerful, and that the setup process was smooth and respectful towards your husband. Thank you for sharing your feedback!

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