Home Care Providers Owned by Promedica24 (Lancashire) Ltd in Leicestershire

Lisa was so helpful on the phone. Finding care can be such an overwhelming process but Lisa explained all of the steps I needed to take and gave some great advice. She was incredibly knowledgable, friendly and gave personalised advice based on my grandmother's situation.

Just been tentatively planning what might be next for my mum-just diagnosed with dementia. The person who called me back Lisa simply exceeded all my expectations with her knowledge & genuine desire to help me make the right decisions & possibly save my mum some money too.

Promedica24 have been brilliant helping with my mother when we really needed help. She was having help twice a week initially but when she developed some health issues Promedica24 stepped in at very short notice to help us out. They continued to provide care and help when needed and are very accommodating.

The manager, assistant manager and fantastic team of carers allowed my dad to spend his final months in his own home. We have received kindness and compassion from the whole team. Nothing was too much trouble and they treated him like he was their own family. I couldn't have got through it without them.

I sourced Promedica 24 after my mother had a fall in December 2024. The contact source at their company was, and has been, fantastic. Always readily available, very friendly, knowledgeable and extremely helpful. Right from the start everything has worked really well.

Thank you!

I would highly recommend the care consultant as she has extensive knowledge of care in different settings and relates information in a clear, precise and easy to understand manner.

Our first impressions have been very positive, meeting the team who have shown respectful and dignified care morning and evening towards my husband recently diagnosed with parkinsons.

I feel I am treated by the staff and management with respect dignity and privacy I am always asked if there is anything else needed. I did have an issue with one of the carers but that was dealt with efficiently and promptly by management.

Really happy with the service that I am getting, feels as though my opinions are listened to and actioned straight away mums relationship with the carers is strengthening and I feel really confident when I leave mum to go to work.

I used this company to collect me from hospital following an operation. The service I received was very professional and yet entirely personal. If I need to, I would certainly use this company in the future. I felt in very safe hands.

Excellent service for my husband. The carers are 1st class.

I cannot recommend this company enough. We have tried three companies in the past and we were disappointed with them all. Promedica24 has very friendly staff that look after my mum. They work very hard and do any jobs that need doing. Having a chat with Mum is also very important and the carers always cheer her up.

We cannot thank the staff and their great manager for the care and attention they gave our mother in her last few months. We had so much support from the manager who organised so much for us and guided us through a particularly difficult period. The nursing staff were wonderfully kind to our mother, doing a great job and trying to keep her cheerful. Thank you so much Promedica24 Homecare.

Excellent service from all the staff. I would highly recommend it.

Staff have been caring and friendly.

I am a fairly new client to this company and have had various carers visiting me.I am pleased the Blaby branch is becoming more established now and it's looking like I will have more regular carers 2/3 times per week. I appreciate all that the branch manager and care coordinator have done for me in recent months and thank them all for their care and dedication. I hope they take on more carers, things will settle down for them.

Our experience with Promedica24 has been positive from the start. All carers have been very helpful and unfailingly cheerful. The setting-up process and all paperwork was clearly explained and my husband treated with the utmost respect.