"I have had such a positive experience with Care Circle while arranging care for my father, and I genuinely can't recommend them highly..."Read all 10 reviews
Care Circle is a trusted, nurse-led care provider with a strong presence across Cambridge, Newmarket, Essex, Suffolk, and Norfolk. They specialise in nursing care in the community, live-in care, one-to-one... Read more
Older Person Care
Younger Adult Care
Children's Care
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Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
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Care Circle Ltd provided outstanding care and support for my aunt. From the very beginning, the team was professional, kind, and genuinely attentive to her needs. They took the time to understand her routine, preferences, and the level of support she required, which made a real difference to both her comfort and confidence. The carers were always friendly, respectful, and patient. They treated my aunt with dignity and made her feel valued rather than simply completing a task. Communication with the family was also excellent-we were kept informed and felt reassured that she was in safe, capable hands. What stood out most was the compassion shown by the team. They went beyond basic care and built a positive relationship with my aunt, helping her feel comfortable and supported at home. Their reliability, professionalism, and personal approach gave our family great peace of mind.
I would highly recommend Care Circle Ltd to anyone looking for trustworthy, high-quality home care services
↩Reply from Juelyin Joseph, Registered Manager at Care Circle (Cambridgeshire/Suffolk)
Thank you for sharing such kind feedback. We're delighted to hear your aunt felt comfortable, respected, and well supported. Our team truly values building meaningful relationships and providing care that feels personal, not just practical. We're also glad our communication gave your family...
Excellent service The carer who looked after my father was professional, caring, and reliable. They treated him with dignity and respect, giving our family real peace of mind. I would highly recommend Care Circle for anyone looking for quality domiciliary care. Thank you for the excellent support.
I have had such a positive experience with Care Circle while arranging care for my father, and I genuinely can't recommend them highly enough. From the very beginning, the carers have shown kindness, patience, and a natural warmth that made a real difference to him and to us as a family. It's so reassuring to see him treated with such dignity and respect. What has stood out just as much is the support from the management team. Whenever we've had a question or a concern, it's been dealt with quickly and thoughtfully, which has taken a huge weight off our shoulders and given us real peace of mind. I've also really appreciated the regular check-ins and reviews. It never feels like a tick-box exercise - they truly listen, take on board feedback, and make sure everything is tailored to his needs as things change.
Knowing that he is in safe, caring hands means everything to us. Care Circle feels like an organization that genuinely cares about people, not just the service they provide.
Care circle have been providing night care for my Mum lately. We have found every carer to be kind and attentive, nothing is too much trouble. Wonderful team. Great communication between management and us (the family).
↩Reply from Juelyin Joseph, Registered Manager at Care Circle (Cambridgeshire/Suffolk)
Thank you, Sonia, for your kind words. We appreciate your feedback on our service, and this is a reward for the care staff who come to support your mum. They will be pleased to see it.
Home Care acted really quickly when we needed help for my Mother following her broken shoulder. John was great to deal with and understood our requirements. Our carer has been excellent. She is kind, competent and has been extremely helpful in supporting my Mother.
John who heads up Care Circle was very diligent at trying to understand the needs of my mother and father who are both in their nineties. Both had different needs and on some weeks the care plan changed quickly. The agency did their best to accommodate my parents' requests and were transparent about what they could do. John always responded to my messages very quickly which i greatly appreciated. My parents had different carers who were on rotation and they definitely preferred some more than others which I am sure is common. They upheld my parents dignity and when there were a few distressing incidents, it was handled quietly. I have no hesitation in recommending Care Circle.
WIth regards to their pricing structure, it was the going rate.
I am very grateful indeed for the professional, compassionate, and competent care that my parents received. A really excellent service that we would not hesitate to recommend. My parents have multiple needs and their concerns required delicate handling to reassure them. They managed to help my sister and myself at a most difficult time. An outstanding service
I am writing as the daughter of a client who has been receiving domiciliary care from your team over the past 7 months.
I want to express my sincere gratitude for the compassion, professionalism and consistency of your carers have shown during this time. We love our regular carer who comes in to support my mum. A particular member of staff has shown genuine kindness and care to my mother. So we are very grateful for that. The Care Circle team have also been great with any assistance we need at any time of the day & night.
The care circle team looked after my father when he was unwell and bedbound. The team was very caring and responsive. Their commitment helped to create a positive bond with my father, improving his mental well-being. They left a good energy after each visit, and we had regular staff coming, so they knew what they do. The lady in the office was in regular touch to keep things up to date.
I recommend this company.
↩Reply from Noby Jacob, Manager at Care Circle (Cambridgeshire/Suffolk)
Many thanks for your feedback which is much appreciated, regards
We, as a family, are very happy with the care provided through Care Circle. Our experience with the care provider is from February 2024 to date.
The carer attends to my mother in law with extreme care and concern. It is very evident that the care received over that last months helped with the recovery in an amazing way. We are grateful to all concerned for providing such good care over the last year.
↩Reply from Noby Jacob, Manager at Care Circle (Cambridgeshire/Suffolk)
Many thanks for your feedback and support, much appreciated by all at Care Circle.
Staff
Care / Support
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Value for Money
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