Home Care Providers Owned by CareUK Living Ltd in Staffordshire

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Only the locations & reviews in Staffordshire for CareUK Living Ltd are being shown.

CareUK Living Ltd Locations in Staffordshire (1)

1 Home Care Providers owned by CareUK Living Ltd in Staffordshire

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CareUK Living Ltd - Stoke-On-Trent

Trent House, 234 Victoria House, Stoke-on-Trent ST4 2LW

9.59 Reviews

"An excellent care provider which meets all my mother's identified complex needs. My mother receives regular twice weekly support from..."Read all 9 reviews

CareUK Living delivers high-quality home care through a compassionate, client-focused approach. Each individual is treated with dignity and respect, with care designed around their unique circumstances... Read more

Older Person Care
Younger Adult Care
Children's Care
Long Term
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Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

CareUK Living Ltd Reviews in Staffordshire (9)

9.6

CareUK Living Ltd has a Group Review Score of 9.6 (9.589) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareUK Living Ltd must have a Review Score.

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Showing 9 reviews matching selected criteria

Review of CareUK Living Ltd - Stoke-On-Trent from A T (Client / Service User) published on 25 August 2026 Submitted via Postal Card•

Overall Experience

The care provided by CareUK is very good. Carers arrive punctually to their visit times, and are very caring. They treat me with dignity and are very sympathetic and patient to my needs. They greet me, and speak to me politely, and allow me to make my own choices. They treat my home/property with respect, and levels of hygiene are appropriately maintained. Contact between management and my family is regularly upheld, keeping them well informed.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you for your lovely feedback. We are pleased to hear that you feel well supported and treated with dignity, respect and kindness. We will be sure to share your comments with the team.

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Review of CareUK Living Ltd - Stoke-On-Trent from Ruth B (Daughter of Client) published on 29 June 2026 Submitted via Website•

Overall Experience

An excellent care provider which meets all my mother's identified complex needs. My mother receives regular twice weekly support from regular carers who provide consistent high standards of care. My mother and I have an excellent relationship with the agency and there is good communication between us. The agency provides advice outside of their designated hours whenever my mother has needed it. I highly recommend this agency who provide a reliable professional service at all times.

Thank you

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your kind and thoughtful review.

We are delighted to hear that your mother is receiving consistent, reliable support from our regular carers and that you feel communication with the agency has been positive. It is very important to us that families feel supported, especially... Read more

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Review of CareUK Living Ltd - Stoke-On-Trent from Lisa S (Client / Service User) published on 25 June 2026 Submitted via Website•

Overall Experience

The care I receive from CareUK Living is excellent. I have the same five carers all the time, which makes a huge difference, as consistency is important to me and my personal care needs. The carers are all lovely, professional, very caring, and conscientious. They are willing to do whatever I need. The office staff are also very good at communicating and are quick and efficient at sorting out any problems or requests. The company does charge a little bit over the amount I receive on Direct Payments, so I do have to top up the difference from my personal funds, but I don't mind because I'm receiving an excellent service. I would highly recommend this company!

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your lovely review and recommendation. Were delighted to hear that the consistency of your carers and the support from our office team have made such a positive difference. Your kind words mean a great deal to us all.

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Review of CareUK Living Ltd - Stoke-On-Trent from Julie B (Niece of Client) published on 8 June 2026 Submitted via Website•

Overall Experience

Without the calls from the carers my aunt would not be able to live at home. The ladies are very caring and carry out their duties with dignity and compassion. If ever there are any issues on either side communication is excellent and any issues are dealt with efficiently. Regular reviews of the care takes place. The app used by the agency is great and keeps me updated with what care has been provided and how my aunt is.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you for your lovely review. Were so pleased to hear that our carers support your aunt with dignity, compassion and kindness. Your feedback means a great deal, and well be sure to share it with the team.

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Review of CareUK Living Ltd - Stoke-On-Trent from Alan B (Son of Client) published on 22 May 2026 Submitted via Website•

Overall Experience

CareUK have been supplying a high standard of care and aid for twenty one months to my eighty nine year old mother, who has had Alzheimer's diagnosed for over six years.
A real patient focus, great communication dynamic. Liaising with my wife and myself to hone mum's care package to her specific health led requirements.

I thoroughly recommend their services.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your kind words and recommendation. We're delighted to hear that our person-centred care and communication have made a positive difference. It is a privilege to support your mum, and we truly appreciate your trust in CareUK.

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Review of CareUK Living Ltd - Stoke-On-Trent from Louise G (Daughter of Client) published on 21 May 2026 Submitted via Website•

Overall Experience

All the carer's are very kind, caring and patient and all members of the staff regularly keep you updated and are very professional.

The company came highly recommended to us by a friend who was very impressed by their services and I always recommend them to anyone in need.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your kind words and recommendation. We're delighted to hear you've had such a positive experience with our carers and team.

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Review of CareUK Living Ltd - Stoke-On-Trent from Michelle T (Daughter of Client) published on 21 May 2026 Submitted via Website•

Overall Experience

I can 100% guarantee that CareUK Living Ltd will provide you with the best possible care.They carry out all tasks and care requirements to a highly efficient standard.
All the carers are friendly, respectful and thoroughly trained they truly are a dedicated team and a brilliant company. All the care staff and management get back to you straight away with any problem they will sort out very smoothly because they are so skilled and understand your every care need.
They looked after both my parents together until the end of their lives and I can't thank them enough. This is what is amazing about this CareUK living they can support until the very end of the care journey, so you build a relationship with the carers and the whole team. They are someone you can trust who can cater for you every need. I can speak Very highly of this company!!! If any one's looking for a new care company chose this one for your journey they are truly five star.

I would like to thank the whole team xxxx

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your lovely review and kind words. It was a privilege to care for your parents, and we're truly grateful for the trust you placed in us. Your feedback means so much to the whole CareUK Living Ltd team. xxxx

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Review of CareUK Living Ltd - Stoke-On-Trent from Linda H (Daughter of Client) published on 29 April 2026 Submitted via Website•

Overall Experience

Overall we are very happy with the service provided. If there are any issues they are always dealt with promptly and courteously.

All carers are friendly and respectful and very understanding. Good communication between the care coordinator and ourselves. Kept well informed and have access to the app to see records.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your kind review.
We are really pleased to hear that you are happy with the service provided and that any issues have been dealt with promptly and courteously.

It is lovely to know that the carers are friendly, respectful and understanding, and that communication with the... Read more

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Review of CareUK Living Ltd - Stoke-On-Trent from Julie J (Daughter of Client) published on 29 April 2026 Submitted via Website•

Overall Experience

When mum came home from hospital, I requested Amazing Angels to come specifically to continue looking after her, I had previous experience of the caring and kindness with the ladies from earlier in the year.

From our personal experience they were always the most kind and dedicated care team we could have wished for. The communication was always instant from the smallest of concerns to the most serious of issue's., ensuring mum always received the best of care and nursing. The Angels were like an extension of the family and gave as much support to the rest of us as well as mum. M in particular inspired me to deal with the situation from a different angle to make mums remaining time as comfortable as possible. We as a family will be forever grateful for the care and kindness of the team we dealt with.

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↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent

Thank you so much for your kind and heartfelt review.
We are grateful that you trusted Amazing Angels, now CareUK Living as of August 2025, to support her when she came home from hospital.

It means so much to know that the team's care, kindness and communication made a difference to your mum and... Read more

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