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Home Care Providers Owned by Private Homecare Kent Ltd in Kent

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Private Homecare Kent Ltd Locations in Kent (2)

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2 Home Care Providers owned by Private Homecare Kent Ltd in Kent

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Private Homecare Kent Ltd
7 Great Conduit Street, Hythe CT21 5AQ
"I can't express enough how the team helped me and my mum out after she suffered a fall in October 2025. My mum became bed bound and we had..."Read all 15 reviews

Private Homecare Kent Ltd gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help with personal... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Private Homecare Kent Ltd Reviews in Kent (15)

Reviews posted for members of Private Homecare Kent Ltd.

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Review of Private Homecare Kent Ltd from Ruth H (Daughter of Client) published on 9 April 2026 Submitted via Website
Overall Experience

I can't express enough how the team helped me and my mum out after she suffered a fall in October 2025. My mum became bed bound and we had Private Home Care in to attend mum so that she could remain at home, they came in three times a day to attend to mums needs. They were efficient, responsive, friendly and above all kind, they genuinely cared about mum. Mum sadly died in March in her own bed at the age of 91, the manager was there for me and I can't thank her enough for steering me through the initial stages of grief and what to do next, she even rang me later to see if I was OK.

I have absolutely no hesitation in recommending Private Home Care to anyone who needs help to enable them to live at home, the whole team from the Manager through to the carers and the office staff are excellent.

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you so much for your kind and heartfelt words. We are truly honoured that we were able to support your mum and your family during such an important and difficult time.

It means a great deal to us to hear that our team made a positive difference and that your mum was able to remain in the...  

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Review of Private Homecare Kent Ltd from M H (Client / Service User) published on 4 February 2026 Submitted via Website
Overall Experience
I can't recommend Private Homecare highly enough. From the very first contact, the team was professional, responsive, and genuinely caring - they took the time to understand exactly what was needed without ever making me feel like "just another client."

The carers who visit are outstanding, kind, patient, respectful, and incredibly reliable. They arrive with a cheerful smile and are always caring and compassionate.

I feel valued and secure in my own home.
What stands out most is the personal touch - they really get to know their clients, remember little details, and adapt to changing needs with flexibility. The office team is always approachable for any questions or adjustments to the care plan, giving me complete peace of mind.

Thanks to Private Homecare, I have been able to stay comfortably and independently in my home surrounded by familiar things. If you're looking for trustworthy, compassionate home care in the Hythe/Folkestone area, this is the service to choose.

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you so much for taking the time to share such a thoughtful and detailed review. We're truly touched by your kind words and delighted to hear that you feel valued, secure, and well supported in your own home.

Our team both carers and office staff are passionate about providing...  

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Review of Private Homecare Kent Ltd from David T (Client / Service User) published on 30 January 2026 Submitted via Website
Overall Experience

A good overall service provider, staff on the whole are very nice and caring, not perfect but willing to work with the customer to ensure the best possible care. A real interest in their clients and go out of the way to listen

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you for your honest and kind feedback. While we're always working to improve, we're glad you felt listened to this is something we truly value.

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Review of Private Homecare Kent Ltd from Diane M (Daughter of Client) published on 27 January 2026 Submitted via Website
Overall Experience

My dad went into hospital and he was my Mum's main career so we needed to source a package of care why he was in the hospital and recovering. We was recommended home care via a friend so we got in touch with home care to see if they could come out and do an assessment on Mum and if they had availability, they was very prompt in coming to do the assessment and the assessor was very kind and listened to what my mum wanted and also identified some other support she needed. they made the care support plan very person to mums day to day routine as Mum liked her routine and could get very upset if it changes . The office team and the management team were very professional and caring and listen to what Mum had to say. also the care team that supported Mum in her home was very professional, very caring and gave Mum her dignity and respect and listen to her choices without judging her some days, my mum could be very anxious and upset, and the carers always stay with her until she felt better

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd
Thank you so much for taking the time to share such detailed and thoughtful feedback. We understand how challenging this period must have been for your family, and we are pleased we were able to support your mum while your dad was in hospital and recovering.

It is especially meaningful to hear...  

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Review of Private Homecare Kent Ltd from D S (Nephew of Client) published on 30 December 2025 Submitted via Website
Overall Experience
After being let down last minute by another care provider, Private Homecare stepped in to help my Uncle.
The service we received was first class, and I cannot thank them enough.

The carers were brilliant.

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you very much for your kind feedback. We understand how stressful it can be when care arrangements change unexpectedly, and we are pleased we were able to step in and support your uncle when it was needed most. We're delighted to hear that you found the service first class and that the carers made a positive difference. Your thanks and kind words are truly appreciated.

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Review of Private Homecare Kent Ltd from Pauline B (Daughter of Client) published on 2 December 2025 Submitted via Website
Overall Experience

Would highly recommend Lisa & her team. They have been fantastic in looking after my Parents over the last 6 months. My Mum especially was very anxious about having strangers in to her home but everyone was so kind, friendly and caring nothing was too much trouble, they very much looked forward to their visits each day. Thankyou very much all of you.

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you so much for your kind and thoughtful feedback. It has been a privilege to support your parents over the past six months. We understand how important it is to build trust, especially when care is provided at home, and we are delighted to know your mum felt comfortable and looked forward to...  

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Review of Private Homecare Kent Ltd from Ian H (Son of Client) published on 26 November 2025 Submitted via Website
Overall Experience

Friendly and professional staff very caring and respectfull we would likevto thank the care team that were involved inthe care of our parents who valued and appreciated all tge support that they provided during there time of need and we would highly recommend them.

Reply from Lydia McCann, Deputy Manager at Private Homecare Kent Ltd

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience. Our team is committed to providing caring, respectful, and professional support, and it means a great deal to know this was valued during such an important time. Your thanks and recommendation

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Review of Private Homecare Kent Ltd from Malcolm A (Son of Client) published on 27 June 2025 Submitted via Website
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Private Home Care are a totally reliable , supportive and engaged care provider. They go out of their way to find ways of supporting my mother with activities and through their regular visits. They are innovative and always available to discuss any concerns

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Review of Private Homecare Kent Ltd from E P (Client / Service User) published on 27 May 2025 Submitted via Postal Card
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I am 95 and I have had a carer for 8 years recently she needed some time off and I engaged someone to take her place. I was very impressed with all she did for me to keep me in my own home. I will need some help again in October and have already booked her assistance.

Reply from Lisa Knight, Quality Manager at Private Homecare Kent Ltd

Thank you for your kind words. I'm glad you enjoyed your seafood lunch and the VE day celebrations. Looking forward to working with you again in October.

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Review of Private Homecare Kent Ltd from Michael H (Power of Attorney of Client) published on 5 February 2024 Submitted via Website
Overall Experience
Private Homecare Kent provided care services to an elderly lady friend of mine. They cared for her during the last two years of her life, during which her care needs gradually increased. They provided carers for four one-hour visits per day. Mornings to attend to her personal care, dressing, medication and breakfast requirements. Lunch times when they cooked a meal for her, made hot drinks and ensured that she was toileted, and was left with plenty of fluids to drink. Teatime, providing more hot food and drinks and ensuring that she took her medication. Evening visits to get her ready for bed.
Private Homecare Kent also undertook domestic duties including laundry and housework etc.
The carers provided were all reliable and conscientious. They built a good friendly relationship with my friend and kept me advised of any problems that needed attending to.

I was very impressed with the company and had full confidence that my friend was safe and well looked after under their care.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

Thankyou for your kind words, we appreciate all feedback.

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Review of Private Homecare Kent Ltd from Jo D (Daughter of Client) published on 22 January 2024 Submitted via Website
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The team have been invaluable in caring for my father. They are kind, reliable and professional. My father's wishes were at all times respected and they looked after him so well. Because of the range of help they provided (keys being cut, delivering food, shopping, holding cash, picking up prescriptions etc) my dad was able to stay in his own home for longer and the family had some respite from his care.

I will always be incredibly grateful to the Manager and the other ladies who supported our family. I would not hesitate to recommend this company. I do not believe anyone or any other company would/could provide the level of care these ladies provided.

Reply from Angie Girt, Manager at Private Homecare Kent Ltd

Thank you for your kind words, It was a pleasure and a privilege to support you all.

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Review of Private Homecare Kent Ltd from Cathy C (Granddaughter of Client) published on 16 January 2024 Submitted via Website
Overall Experience

I just like to thank the Manager and her team for all their hard work, they were very helpful and reliable and I would highly recommend them, they helped look after my Granma over the last year before she sadly passed. A massive thank you again.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We thank you for your kind words, take care.

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Review of Private Homecare Kent Ltd from C P (Daughter of Client) published on 11 January 2024 Submitted via Website
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The care that my mother received from this company was outstanding, to say the least. She was cared for with love, respect and tenderness for the last 9 months of her life. Our family could not have managed without these amazing people and will be forever in their debt.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

Thank you so much, this means a lot to us, we strive to always do our best.

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Review of Private Homecare Kent Ltd from K P (Private Carer of Client) published on 10 January 2024 Submitted via Website
Overall Experience
Very reliable and good company.
Keeps independence of their clients.
Well managed.
Good understanding of clients and their needs
Ensures carers have all that they need to complete tasks.

Ensures carers and clients are happy and listened to.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We thank you for your kind review and we will continue to always strive for the best service we can give.

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Review of Private Homecare Kent Ltd from Dawn F (Client / Service User) published on 5 January 2024 Submitted via Website
Overall Experience
Absolutely fabulous service provided to each personal needs. The team are very friendly, polite and professional. All staff are caring, kind, trustworthy and a pleasure to welcome into your home.
They offer a variety of services from one-off transport trips to regular visits.

I can’t recommend these people enough, they are there the angels that are there to help when needed!

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We would like to thank you for the time spent, reviewing our company, we try our best at all times and we will go above and beyond when we can.

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