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Consultus Care & Nursing

17 London Road, Tonbridge, Kent TN10 3AB
Consultus Care & Nursing Logo
Consultus Care & Nursing logo
They are hard-working and always ‘go that extra mile’P S(Daughter of Client/Service User)
Consultus Care & Nursing, Tonbridge
My aunt honestly couldn't have been in better hands.L H(Niece of Client/Service User)
Consultus Care & Nursing, Tonbridge
We have also found Consultus' office staff to be very friendly, efficient and responsiveA P(Daughter of Client/Service User)
Consultus Care & Nursing, Tonbridge

As a trusted live-in care agency, Consultus provide care through highly trained live-in carers who stay with the person receiving care in their own home, remaining on hand to deliver professional, bespoke support around the clock. The company has been delivering exceptional live-in care services since 1962.

This type of care is ideal for individuals who need support with the activities and tasks of daily life, those living with health or...  

Care Provided by Consultus Care & Nursing

Types of Home Care

  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Weekly Live-in Care Fees: £840 - £1,575

Introductory Service - weekly Agency fee is payable. On engagement of the Agency, the Registration Fee of £250.00 including VAT becomes due for payment.

Managed Care Service - Home Assessment fee

Considerably more cost-effective than the cost of two residential care home fees for couples.

The price(s) shown are provided by the agency. Contact Consultus Care & Nursing for full pricing details and T&Cs.

Contact Consultus Care & Nursing to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Consultus Care & Nursing Ltd
  • Private Owned

Person in charge

  • Laura Cooper (Registered Manager)

Consultus Care & Nursing Reviews (78)

9.4

Consultus Care & Nursing has a Review Score of 9.4 (9.405) out of 10, based on 7 reviews in the last 2 years. Over all time Consultus Care & Nursing has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from C R (Son of Client) published on 4 February 2020 Submitted via Postal Card
Overall Experience
Consultus have been extremely conscientious in looking after my 96-year-old mother who has been bedridden since October 2019. She has been able to stay in her own home in familiar surroundings. They provided full 24-hour care over the Christmas period which was a godsend.

The service is extremely expensive but care at this level does not come cheap and most agencies have similar pay scales.

Reply from Jenni Seddon, Consultus at Consultus Care & Nursing

Thank you very much for taking the time to leave us a review. We are so pleased to hear that our carers were able to provide the care your mother needed, as well as being there over the Christmas period. Thank you once again.

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Review from H B (Daughter of Client) published on 23 January 2020 Submitted via Postal Card
Overall Experience

We as a family have had a really good/extraordinary experience with Consultus Care nursing. Whilst it has been the most devastating time to help our mother through dreadfully unwell health and pain to passing away, Consultus Care helped us all. Firstly assisting my mother in her really painful illness and admission to hospital and then supporting us, her daughters and family as we spent the last few days and hours with our mother. Our carer assisted us with the first few days after her passing in a holistic, professional, nurturing way. She is our guardian angel

Reply from Jenni Seddon, at Consultus Care & Nursing

We feel so privileged to have fantastic carers and nurses who were able to provide the care your mother needed, as well as providing support to you and your family too at this very difficult time. Please accept our deepest sympathies on the passing of your mother, and from all of us at Consultus we...  

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Review from S Y (Wife of Client) published on 20 January 2020 Submitted via Postal Card
Overall Experience

We had the best lady ever. She was really lovely, kind, considerate and thoughtful and we all, including my husband who couldn't speak, loved her. Thank you.

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Review from S P (Daughter of Client) published on 17 January 2020 Submitted via Postal Card
Overall Experience
Having interviewed 3 care agencies, Consultus Care's professional, thorough, yet caring approach stood out as our number 1 choice. It is very reassuring to know well in advance the details of each carer and to be asked our opinion at the end of each day. Their careful matching/selection of carers has meant only 1 incompatibility with my mother and a replacement was quickly found. Never do we feel our request was unreasonable.

Every carer has brought something to my mother's life and she has continued to be very content and well cared for.

Reply from Jenni Seddon, Care at Home at Consultus Care & Nursing

Thank you very much for taking the time to leave us a review. We are so proud to have exceptional staff at every level at Consultus, and we are very pleased to hear we provided the reassurance and care you and your family needed. Our carers provide a fantastic level of care, and it's wonderful to hear they have been able to support your mother and continue to do so. Thank you once again.

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Review from C S (Son of Client) published on 15 January 2020 Submitted via Postal Card
Overall Experience

My mother has had Consultus carers continuously for nearly two years. They have been consistently excellent without exception; caring, considerate, supportive, proactive and positive. As a result, my mother has had a quality of life, which she has enjoyed, which would have been impossible under any other circumstances, given her serious health issues and declining health.

Reply from Jenni Seddon, Consultus at Consultus Care & Nursing

It is fantastic to hear our carers were able to provide the care, support and positivity to your mother at her time of need. We are so very proud to provide fantastic carers to our clients, giving families the reassurance that their loved ones are in safe hands. Thank you very much for taking the time to leave us a review.

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Review from P S (Client / Service User) published on 14 January 2020 Submitted via Postal Card
Overall Experience

I have had a live-in carer from Consultus for about a year. All carers have been helpful, courteous, sympathetic and pleasant company. They manage medication efficiently and cook pleasant meals.

Reply from Jenni Seddon, Consultus at Consultus Care & Nursing

It is wonderful to hear we have been able to provide live-in carers to you, enabling you to continue living well in your own home and enjoy some homecooked meals too. Thank you for taking the time to leave us a review, it is very much appreciated.

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Review from Charles W (Son of Client) published on 2 January 2020 Submitted via Website
Overall Experience
We as a family found working with Consultus a great relief for all concerned.
Their professional care given to our mother was exceptional when compared to the previous agency we were using. Our Mother received care from various members of the team on a 24/7 basis for over a year. Her quality of life was certainly maintained, if not improved with the care they provided.
The Staff cooked food from fresh and not frozen being guided by our Mother's favourites.
They provided the dignity that one would expect and conversations with the necessary intellectual ability that exceeded expectations.

We owe a great deal of gratitude to the management and staff of this organisation and would not hesitate to recommend them to others.

Reply from Stephanie Coyne, at Consultus Care & Nursing

Thank you kindly for taking the time and writing this review which is greatly appreciated.

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Review from Christopher A (Husband of Client) published on 4 December 2019 Submitted via Postal Card
Overall Experience

My wife returned from hospital following major stomach surgery and required personal nursing and care. Consultus introduced an experienced, retired RGN/district nurse from Lancashire who proved invaluable. She was professional, very competent, supportive and reassuring.

Reply from Jenni Dowling, Marketing at Consultus Care & Nursing

Thank you for taking the time to write a review, we really do appreciate this. We are always pleased to hear our nurses have helped families in times of need and were there to support you and your family.

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Review from Victoria C (Daughter of Client) published on 19 November 2019 Submitted via Website
Overall Experience

A certain member of staff was an angel in our hours of need. She advised and helped find us a fantastic nurse. Thank you for your support, guidance and advice (which went beyond finding us a suitable nurse).

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for your kind words, this means so much to us. We are so pleased to hear our staff were there to help and our nurses were able to provide the support your family needed.

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Review from C T (Daughter-in-law of Client) published on 12 November 2019 Submitted via Postal Card
Overall Experience

We have used the services of Consultus a number of times in 2019 and usually as an emergency for my ageing mother in law. Consultus has provided the most amazing service, finding one of their lovely carers within 24-36 hours. All the carers that we have experienced so far have been kind, thoughtful and patient. We don't know how we would have coped without Consultus.

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for your kind words, this means so much to us. We are so pleased to hear our carers have been able to offer the care and support your family have needed over the past year. We are proud to provide caring, dedicated and professional carers to our clients, and we are so grateful...  

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Review from E D (Partner of Client) published on 4 November 2019 Submitted via Postal Card
Overall Experience

My partner was diagnosed with acute myeloid leukaemia (AML) in July. His health deteriorated very rapidly in September and I needed live-in nursing support for when he was discharged when nothing further could be done. The nurse was arranged promptly and assisted greatly by liaising with the hospital re all things medical on my behalf. She was also a huge support for me in being able to deal with the final days of my partner's life. I would recommend anyone in my situation seeks this level of support - it was invaluable.

Reply from Jenni Dowling, at Consultus Care & Nursing

We are so pleased to hear our nurses were able to provide the care your partner needed, as well as providing support to you too at this very difficult time. We are privileged to be able to provide dedicated and professional nurses to our clients. From all of the team at Consultus please accept our...  

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Review from Luchie C (Daughter of Client) published on 15 October 2019 Submitted via Postal Card
Overall Experience
Consultus Care makes managing my mother's care easy. I never have to worry about staff not turning up or not being properly briefed about her needs, which has happened with other companies. The carers always ring me a couple of days before they arrive to introduce themselves and are so brilliant with Mum and integrating themselves into the complex team of five people helping look after her.

Nothing is too much trouble and they are totally calm and reassuring for all of us. Every carer has been a pleasure to have in the house and they go above and beyond any normal duties. I would highly recommend them and regularly do!

Reply from Jenni Dowling, at Consultus Care & Nursing

What wonderful, kind words to hear. Thank you very much for leaving us a review, we are so pleased to hear we were able to provide the support and care to your mother - as well as giving you the reassurance too. We are proud to provide caring, dedicated and professional carers to our clients, and...  

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Review from Janice D (Wife of Client) published on 14 October 2019 Submitted via Postal Card
Overall Experience

Consultus provided one month of nursing care, then four weeks of night care. We found all staff professional, well mannered, able, friendly and very reassuring.

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for your kind words, this means so much to us. We are so pleased to hear our nurses were able to offer the care and support your family needed.

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Review from R M (Mother of Client) published on 9 October 2019 Submitted via Postal Card
Overall Experience

We were very happy with this agency. We had not used them before. I was impressed by their polite and informative telephone manner on my initial call. Our subsequent carer was polite, thorough and proves to be an asset to have around. I will gladly recommend this agency.

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Review from Christine C (Daughter of Client) published on 19 June 2019 Submitted via Postal Card
Overall Experience

My parents used Consultus Care to provide live-in care over a 3 year period. The carers enabled them to continue living in their own home by providing such an excellent service. The carers were all so caring; interested in my parents as people, ensured their dignity and respect as they became less able and so much more. They were all so professional and knowledgeable. As their daughter minding their finances - I considered them cost-effective and supportive to me too, with much advice. The office staff were exemplary in their response to any concern I might have and listened with such care. Well done Consultus Care! I can't speak highly enough of the carers.

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for leaving us a review, we are so pleased to hear we were able to provide the support and care to both of your parents - as well as providing advice and guidance for you too. We are proud to provide caring, dedicated and professional carers to our clients, and we are so...  

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Review from Fraser M (Son of Client) published on 12 June 2019 Submitted via Postal Card
Overall Experience

My parents and I had a fantastic experience with Consultus. Great care, always consistent and thoughtful and really good support from the office, no hiccups. Most important of all, Consultus enabled us to ensure my parents remained in the home they loved until they passed away. Thank you.

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for your kind words, this means so much to us. We know people feel better in their own home, and we are so pleased to hear we were able to offer the care and support your parents and your family needed.

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Review from G T (Son of Client) published on 5 June 2019 Submitted via Website
Overall Experience

Consultus Care looked after my mother for several years. This was a great success and she enjoyed years at home, which would otherwise have been impossible. The service is very efficient and receptive to the family's wishes. The carers provided have been superb. A great company and good to deal with.

Reply from Jenni Dowling, at Consultus Care & Nursing

Thank you very much for taking the time to write such a positive review, we really do appreciate this. We are so pleased to hear we were able to offer the care and support that your mother and your family needed.

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Review from David S (Son of Client) published on 3 June 2019 Submitted via Postal Card
Overall Experience

The company provide very supportive professional care which extends from administration staff through to the carers. They are knowledgable and kind when dealing with my dad they show him consideration and respect at all times their care allows our family time and enjoys a quality of life as well as my dad.

Reply from Stephanie Coyne, at Consultus Care & Nursing

Thank you for taking the time to write such a positive review, we really do appreciate this. We are always pleased to hear we have helped families in some way when they are in need of help and support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Consultus Care & Nursing.

Awards / Recognitions (9)

  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025
  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025
  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025

Meet the Team (7)

Peter Seldon Job Title: CEO Joined: 1999
Peter Seldon

Peter is responsible for providing strategic, financial and operational leadership for the company and closely coordinates and works with the senior leadership team.

Matt Seldon Job Title: Strategy & System Director Joined: 2020
Matt Seldon

Matt became increasingly involved with Consultus from 2020 onwards, and is helping the company to leverage and implement technology and systems that benefit our clients, their families, carers and our staff.

Deborah Kettle Job Title: Finance & HR Director Joined: 2008
Deborah Kettle

Over the years, Debbie has developed a wealth of knowledge. As a dedicated professional, Debbie focuses on instilling confidence in her team by ensuring they have a clear understanding of their roles, providing strong leadership, and empowering them to succeed. She is also committed to supporting her teams in overcoming any challenges they may face in the workplace.

Susan Antenbring Job Title: Training Manager Joined: 2006
Susan Antenbring

Susan joined Consultus in April 2006 to create and develop Consultus' carer training, and 19 years late,r she now manages the award-winning Consultus training department. Qualified as a Registered General Nurse in 1987, Susan is an experienced trainer, qualified assessor and verifier. She has excellent communication and people skills, with a passion and dedication to train Consultus carers to the very highest standards. Susan's approach to training excellence saw Consultus win the 'Training and Development' award with high commendation at the 2025 Home Care Awards.

Laura Cooper Job Title: Registered Manager Joined: 2013
Laura Cooper

Laura joined our team as a trainer in April 2013, bringing over a decade of healthcare experience from a variety of settings, including care homes, nursing homes and domiciliary care. Having started her caring career as a carer at the age of just 15, she soon realised the caring industry was her passion. Laura was promoted to Registered Manager in August 2022.

Andy Wilson Job Title: Marketing & Sales Manager Joined: 2024
Andy Wilson

Andy joined our team as Sales & Marketing Manager in November 2024, bringing over eight years of experience in the care sector. Passionate about helping people maintain their independence in their later years, Andy is dedicated to ensuring individuals receive the support they need to remain in their homes comfortably and safely.

Jane Pochel Job Title: Nurse Coordinator Joined: 2022
Jane Pochel

Jane joined Consultus as a Nurse Co-ordinator in September 2022, bringing over 20 years of experience in a wide variety of clinical settings in the UK and Australia. Throughout her career, she has worked in the areas of emergency/critical care, international medical assistance, and specialist infusion administration in the community. Passionate about nursing and healthcare in all its forms, Jane has dedicated herself to ensuring people can receive safe and effective nursing care in their own homes at all stages of life.

Frequently Asked Questions about Consultus Care & Nursing

How many Carers does Consultus Care & Nursing employ?

Consultus Care & Nursing employs 850 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Consultus Care & Nursing to verify any information. View our terms and conditions. Consultus Care & Nursing has an Enhanced Service - more info.