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Consultus Care & Nursing

17 London Road, Tonbridge, Kent TN10 3AB
Consultus Care & Nursing Logo
Consultus Care & Nursing logo
They are hard-working and always ‘go that extra mile’P S(Daughter of Client/Service User)
Consultus Care & Nursing, Tonbridge
My aunt honestly couldn't have been in better hands.L H(Niece of Client/Service User)
Consultus Care & Nursing, Tonbridge
We have also found Consultus' office staff to be very friendly, efficient and responsiveA P(Daughter of Client/Service User)
Consultus Care & Nursing, Tonbridge

As a trusted live-in care agency, Consultus provide care through highly trained live-in carers who stay with the person receiving care in their own home, remaining on hand to deliver professional, bespoke support around the clock. The company has been delivering exceptional live-in care services since 1962.

This type of care is ideal for individuals who need support with the activities and tasks of daily life, those living with health or...  

Care Provided by Consultus Care & Nursing

Types of Home Care

  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Weekly Live-in Care Fees: £840 - £1,575

Introductory Service - weekly Agency fee is payable. On engagement of the Agency, the Registration Fee of £250.00 including VAT becomes due for payment.

Managed Care Service - Home Assessment fee

Considerably more cost-effective than the cost of two residential care home fees for couples.

The price(s) shown are provided by the agency. Contact Consultus Care & Nursing for full pricing details and T&Cs.

Contact Consultus Care & Nursing to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Consultus Care & Nursing Ltd
  • Private Owned

Person in charge

  • Laura Cooper (Registered Manager)

Consultus Care & Nursing Reviews (78)

9.4

Consultus Care & Nursing has a Review Score of 9.4 (9.405) out of 10, based on 7 reviews in the last 2 years. Over all time Consultus Care & Nursing has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from A P (Daughter of Client) published on 5 July 2022 Submitted via Website
Overall Experience

Overall, very impressed by the kindness and competence of the carers who have been looking after my mother. Many of them are very proactive about thinking about what she might need, not just today, but in the coming months. They also form good relationships with family members who visit and we all feel a lot of trust in them. We have also found Consultus' office staff to be very friendly, efficient and responsive whenever we have had a question or an issue to resolve. Would recommend Consultus and have done so!

Reply from Michelle Mercer, Administrative Assistant at Consultus Care & Nursing

Thank you so much for leaving a lovely review. We are so pleased to hear that your mother has received such great care and support from our carers. It is wonderful to hear that our carers also form good relationships with family members. Thank you again for your kind words and we hope you and your family are keeping well.

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Review from Jane T (Daughter of Client) published on 7 June 2022 Submitted via Website
Overall Experience

We started using Consultus carers in March 2022 when we realised our mother, who has Alzheimer's, could no longer live at home without 24-hour care. It was a big adjustment for us as a family who care so deeply for our mother and wanted to do everything in our power to enable her to continue living in her home rather than move into a nursing home. The carers who have been provided by Consultus so far have all been genuinely caring people who are professional, experienced and helpful not only to our mother but to all of us as a family, with guidance and suggestions given to us in such a way that we have really appreciated it. Most of all, our mother has been accepting of someone now living with her and seems to have formed good and trusting relationships with all of the carers so far. We feel that Consultus really do think about matching their clients to the carers in experience and personality and are very thankful for this.

Reply from Michelle Mercer, Administrative Assistant at Consultus Care & Nursing

Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear the carers we arranged to help your mother have been so well received and that she has formed such good relationships with them. We are so proud to have such amazing and professional carers during...  

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Review from Liz M (Granddaughter of Client) published on 1 June 2022 Submitted via Website
Overall Experience

Consultus Care & Nursing is great - professional, efficient and yet friendly with it. All four carers that we've had through them have been excellent. Each have their own way of doing things but they have all gone above and beyond and my nanny has enjoyed having them. It has been a huge relief for me as I was finding it increasingly difficult to do my day job whilst managing the care situation for her. It's been everything I hoped for and more. Consultus's professional approach and organisation are great and the standard of care is really high. As a result, my nanny is flourishing - I haven't seen her look as good for eighteen months or more. It has been a real joy to see all of the carers look after her so well.

Reply from Tara Gunn, Operations Manager at Consultus Care & Nursing

Thank you for your very kind words. We are so proud to have such fantastic carers and are thrilled to hear they have been caring for your nanny above and beyond your expectations and that she is now flourishing. It is wonderful to hear Consultus has been able to help in her time of need, as well as supporting you too. Thank you again for taking the time to write us such a marvellous review.

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Review from P S (Daughter of Client) published on 1 June 2022 Submitted via Website
Overall Experience

My mother, 91-years-old and severely visually impaired, has had a live-in carer from Consultus Care & Nursing since mid-March 2022. The carers she has had, usually with a change every two weeks, have been excellent, looking after her every need very well indeed. In particular, we praise the carers in April/May who have been outstanding. They are both kind, caring, friendly, cheerful, sympathetic and sensitive to my mother’s needs. They are very bright, efficient, neat, tidy and well-organised. They are hard-working and always ‘go that extra mile’, taking the initiative with tasks that need doing without being asked. It has been a pleasure having them with us. My mother had really enjoyed their company. The carers have made her feel safe, settled, confident and well looked after. We recommend them highly and would be very happy to have them return whenever they are able. We are very pleased that one of the carers is coming back soon for three and a half weeks.

Reply from Maggie Evans, Administration Assistant at Consultus Care & Nursing

Thank you so very much for taking the time to leave us such a lovely review. We are so pleased to hear your mother has received outstanding service from our carers. We really are proud to have professional carers who can take the initiative and ‘go the extra mile’ for you and your family at this difficult time. Thank you so much, once again. We do hope you and your family are keeping well.

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Review from Anthony C (Husband of Client) published on 20 April 2022 Submitted via Website
Overall Experience
Since my fall on 25th February, which led to broken ribs and a punctured lung, I have had two hospital stays. My wife is both physically and mentally disabled and I am ordinarily her carer.

To fill the gap we have had two of your carers stay. Both fitted in very well and proved both friendly and willing to deliver all that was needed. Should further care be needed at any time, Consultus Care & Nursing will, without doubt, be our first port of call. You provide a great service, and in our case, at very short notice. Thank you.

Reply from Michelle Mercer, Marketing Admin at Consultus Care & Nursing

Thank you so much for leaving a lovely review. We are delighted to hear that your wife received exceptional service from our carers. We are so very proud to have such incredible carers and nurses during times that can be so difficult for everyone. Thank you once again and we hope you and your family are keeping safe and well.

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Review from L R (Daughter of Client) published on 28 March 2022 Submitted via Website
Overall Experience

For six years Consultus Care & Nursing provided charming, efficient carers, usually the same two ladies, for my parents. But if need be they could find someone fast in an emergency. The carers all fitted in and I was confident in their care. I thoroughly recommend the team.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear the carers we arranged to help your parents over the years were so well received and that you were confident with their care. We do hope you and your family are safe and well and thank you once again for your very kind words.

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Review from Jennifer W (Daughter of Client) published on 15 February 2022 Submitted via Website
Overall Experience

We used Consultus Care & Nursing for over two years and every carer was very professional. After meeting several different ones we found a few that really suited my father on a personality basis and he was very happy to be able to stay in his own home until the day he died.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for leaving a lovely review. We are very pleased to hear that your father received great care from our carers. We are extremely proud to have such dedicated carers and nurses during times that are extremely difficult and challenging for families. Thank you again for your kind words, and we hope you and your family are keeping safe and well.

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Review from Paul C (Son of Client) published on 1 February 2022 Submitted via Website
Overall Experience

We approached Consultus Care & Nursing in April 2020 when it became apparent that our mother needed more professional care than we were able to supply. Consultus were able to supply 24-hour care at very short notice and this remained in place up to my mother’s death in January 2022. Over that period of time, I have been nothing but impressed by the efficiency of the company and the care and professionalism of the carers they supplied. We always had confidence in the carers and many of them became friends over the period. I have no hesitation in recommending Consultus.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for leaving such an amazing review. We are overjoyed to hear that your mother received impeccable care from our carers. We are immensely proud to have such fantastic carers and nurses during times that are extremely difficult and challenging for families. Thank you again for your kind words, and we hope you and your family are keeping safe and well.

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Review from Fiona C (Daughter of Client) published on 14 January 2022 Submitted via Website
Overall Experience
I contacted Consultus Care & Nursing when my mother was in hospital after emergency surgery. I found all the staff I spoke to were extremely helpful, sympathetic and immediately grasped the situation. The paperwork was completed very quickly and we were very relieved to know that a carer would be there when my mother came out of hospital.
The carer was superb. She established a good rapport with my mother, quietly and gently, and they got on extremely well. She visited the hospital to learn how to deal with a stoma and to help monitor an infected surgical wound. The hospital staff were very complimentary about her quick learning and her initiative.

She was encouraging to my mother in regaining her independence. She quickly found her way around the house and learnt my mother’s routine. She was very friendly to all members of the family and also neighbours and friends. It was a great help that she was a driver. She embraced the cooking with enthusiasm and became a convert to the Aga!

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for leaving such a wonderful review. We are delighted to hear that your mother received outstanding service from our carers. We are beyond proud to have such fantastic carers and nurses during times that can be very difficult and challenging for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from Susie K (Daughter of Client) published on 14 January 2022 Submitted via Website
Overall Experience
The last few months of my mother's life were made so much more comfortable and cheerful through having the Consultus Care & Nursing carers staying. Everything worked very smoothly, both from the office and the home-stay carers. All the hand-overs went well and each new carer was friendly and fitted in quickly with the family.

Thank you so much.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for taking the time to leave us a review. We are delighted to hear that your mother received impeccable service from our carers. We are extremely proud to have such inspiring carers and nurses during times that can be exceptionally hard for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from R G (Son of Client) published on 13 January 2022 Submitted via Website
Overall Experience
Consultus Care & Nursing provided care for my elderly mother from July to December 2021. It would not be an understatement to say that they helped her to get back on her feet after a fall and time spent in a rest home during the summer.

All people I had dealings with were thoroughly professional at all times and showed the highest standards of care.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for spending a few minutes to leave us a review. We are over the moon to hear that your mother received exceptional service from our carers. We are so very proud to have such incredible carers and nurses during extremely worrying and stressful times for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from Sue F (Daughter of Client) published on 12 July 2021 Submitted via Website
Overall Experience

During the pandemic from March 2020 till my mother's death in May 2021, Consultus Care & Nursing Agency made sure that my mother had the care she needed, especially in the absence of myself (in lockdown in Cape Town) and my brother (in lockdown in Hamburg). There was good communication with the agency and the carers at all times, which was such a relief for us as a family during this difficult time. My mother loved the carers who came to look after her and always felt contented and well-cared for. Thank you Consultus!

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Dear Sue, thank you very much for taking the time to leave us a review. We are so pleased to hear that your mother received great service from our carers. We are enormously proud to have such amazing carers and nurses during times that can be extremely hard for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from Mark W (Son of Client) published on 16 June 2021 Submitted via Website
Overall Experience
My mother has been a client of theirs since April 2020 and without doubt, their communication and friendliness have been exemplary from the office perspective. It has been a trying year for all of us.

On the carer side, excellent across the board. Of course, not everyone is a perfect fit; we know that - we are humans after all. But I can honestly say they have all been excellent in terms of diligence, smiles, care etc.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for taking the time to leave us a review. We are over the moon to hear that your mother has received exemplary service from our carers and nurses. We are exceptionally proud to have such amazing and professional carers and nurses during times that can be extremely difficult for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from Jane S (Daughter of Client) published on 28 April 2021 Submitted via Website
Overall Experience

The care that my mother has received from Consultus Care and Nursing Agency has been absolutely gold standard. We are continually impressed by the different carers that the agency introduces us to and we appreciate the responsiveness and the professionalism of the care managers that we have got to know over the last two years of employing carers. To know that the carers are supported by the organisation, monitored, trained and given resources to care well, is so reassuring. We recommend Consultus to everyone we know and are hugely grateful, as a family.

Reply from Kat Desjardins, Marketing at Consultus Care & Nursing

Thank you so much for taking the time to leave us a review. We are overjoyed to hear that you and your family have received outstanding service from our carers and nurses. We feel really proud to have such amazing and professional carers and nurses during times that can be extremely difficult for families. Thank you again and we hope you and your family are keeping safe and well.

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Review from J M (Son of Client) published on 23 December 2020 Submitted via Postal Card
Overall Experience

Very efficient and caring agency. Spoke easily with named people and an excellent nurse arrived within a day. Enormously supportive to patient and family. Built strong relationships with local care providers.

Reply from Jenni Seddon, Consultus Care & Nursing at Consultus Care & Nursing

Thank you very much for taking the time to leave us a review. We are really pleased to hear the efficient service provided by our Nursing team gave the support you and your family needed. We feel really proud to have truly wonderful nurses and carers that can be there at difficult times for...  

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Review from David C (Son of Client) published on 14 August 2020 Submitted via Website
Overall Experience
My mother became unable to look after herself due to failing memory. Not eating or drinking regularly, or taking her medication on time, if at all, and was generally deteriorating in health and ability to look after herself. Consultus Care were very helpful in guiding us to select the type of care we needed and quickly found a 24/7 carer to live in with mum. To avoid any chance of COVID-19 infection their carers self isolate between jobs so we were confident that it was safe to bring another person into Mum's flat.
Consultus Care suggested a member of staff as a 24/7 carer to mum for 4 months to give time for my brother to adapt his house for our Mum to live with him.

I cannot praise Mum's carer, highly enough. Right from the start she ensured Mum was "fed & watered" regularly, took her medication on time and ensured she got up and walked around several times every day. She did everything needed to run the household. Mum's health and mobility is much improved. All thanks to her carer for her care and compassion.

Reply from Jenni Seddon, Communications Department at Consultus Care & Nursing

Thank you very much for your kind words. We feel really proud to have so many fantastic carers that not only care tirelessly for their clients but also improve their health through their dedication. So, it is wonderful to hear your Mum is doing so well and that Consultus were able to be there in...  

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Review from Georgie (Civil Partner of Client) published on 1 April 2020 Submitted via Website
Overall Experience
My partner has cancer and went in for major surgery, I have to work to pay the mortgage and couldn't take more time off. I knew the recovery would be tough so I booked a nurse from Consultus.
It gave us both peace of mind to have this help as our local service cuts have been harsh and we get nothing at all.
I would totally recommend this service.

You won't regret it and recovery is so much easier with reassurance and good care.

Reply from Jenni Seddon, Communications Department at Consultus Care & Nursing

Thank you so much for taking the time to write us a review. We are so pleased to hear that Consultus were able to be there in your time of need and help your partner following their surgery. We wish you and your family all the best and hope you're keeping safe in these times.

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Review from Caroline M (Client / Service User) published on 23 March 2020 Submitted via Postal Card
Overall Experience

I have Parkinson's disease and I live alone so it was essential for me to have some live-in care following a total hip replacement operation. The Consultus nurse arrived at my home the day I came out of hospital, she immediately familiarised herself with my needs and set about making me comfortable. She lived with me for two weeks and in that time not only carried out nursing tasks, such as managing my medication, monitoring my wound and overseeing my exercises, but also did any cooking or cleaning that was necessary, took me to appointments and to meet friends. She took her breaks to fit in with my needs and was happy to withdraw when I had other visitors. I could not have hoped for a better companion.

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Review from H C (Son of Client) published on 19 March 2020 Submitted via Postal Card
Overall Experience

Fantastic care during a difficult period. No better service would be possible.

Reply from Jenni Seddon, Consultus at Consultus Care & Nursing

Thank you very much for your kind words. We feel really proud to have truly wonderful nurses and carers that can be there at difficult times for families and we are so pleased to hear they were there for you and your family too. Thank you again for taking the time to write us a review, we really do apprecaite this.

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Review from L H (Niece of Client) published on 25 February 2020 Submitted via Website
Overall Experience

We needed a live-in nurse urgently after my aunt had a fall. Consultus was recommended to us and I'm so grateful that they were! From the very first phone call, I found them to be extremely helpful and sympathetic and most importantly incredibly competent. My aunt fell on the Friday and by the Tuesday we had been assigned a live-in nurse. What I liked especially about Consultus is that they don't match the client to the nurse geographically but by character. How refreshing! My aunt was a very strong-willed and determined lady. After an extremely thorough assessment Consultus immediately realised that they needed to assign an experienced and adroit nurse. They couldn't have found someone more perfect for us. Not only was the nurse super-competent but we were so impressed by her sympathetic nature and caring manner. My aunt honestly couldn't have been in better hands. The Consultus nurse gave us the ability to give my aunt her strongest wish, which was to die at peace in her own home.

Reply from Jenni Seddon, Consultus at Consultus Care & Nursing

Thank you very much for leaving us a review, we really appreciate you taking the time to do this. We are so pleased to hear our live-in nurses provided the care and support your aunt needed. We feel so privileged to have so many highly experienced nurses, who can be there when our clients need them...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Consultus Care & Nursing.

Awards / Recognitions (9)

  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025
  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025
  • Recipient: Consultus Care & NursingDate: Friday 07 Mar 2025

Meet the Team (7)

Peter Seldon Job Title: CEO Joined: 1999
Peter Seldon

Peter is responsible for providing strategic, financial and operational leadership for the company and closely coordinates and works with the senior leadership team.

Matt Seldon Job Title: Strategy & System Director Joined: 2020
Matt Seldon

Matt became increasingly involved with Consultus from 2020 onwards, and is helping the company to leverage and implement technology and systems that benefit our clients, their families, carers and our staff.

Deborah Kettle Job Title: Finance & HR Director Joined: 2008
Deborah Kettle

Over the years, Debbie has developed a wealth of knowledge. As a dedicated professional, Debbie focuses on instilling confidence in her team by ensuring they have a clear understanding of their roles, providing strong leadership, and empowering them to succeed. She is also committed to supporting her teams in overcoming any challenges they may face in the workplace.

Susan Antenbring Job Title: Training Manager Joined: 2006
Susan Antenbring

Susan joined Consultus in April 2006 to create and develop Consultus' carer training, and 19 years late,r she now manages the award-winning Consultus training department. Qualified as a Registered General Nurse in 1987, Susan is an experienced trainer, qualified assessor and verifier. She has excellent communication and people skills, with a passion and dedication to train Consultus carers to the very highest standards. Susan's approach to training excellence saw Consultus win the 'Training and Development' award with high commendation at the 2025 Home Care Awards.

Laura Cooper Job Title: Registered Manager Joined: 2013
Laura Cooper

Laura joined our team as a trainer in April 2013, bringing over a decade of healthcare experience from a variety of settings, including care homes, nursing homes and domiciliary care. Having started her caring career as a carer at the age of just 15, she soon realised the caring industry was her passion. Laura was promoted to Registered Manager in August 2022.

Andy Wilson Job Title: Marketing & Sales Manager Joined: 2024
Andy Wilson

Andy joined our team as Sales & Marketing Manager in November 2024, bringing over eight years of experience in the care sector. Passionate about helping people maintain their independence in their later years, Andy is dedicated to ensuring individuals receive the support they need to remain in their homes comfortably and safely.

Jane Pochel Job Title: Nurse Coordinator Joined: 2022
Jane Pochel

Jane joined Consultus as a Nurse Co-ordinator in September 2022, bringing over 20 years of experience in a wide variety of clinical settings in the UK and Australia. Throughout her career, she has worked in the areas of emergency/critical care, international medical assistance, and specialist infusion administration in the community. Passionate about nursing and healthcare in all its forms, Jane has dedicated herself to ensuring people can receive safe and effective nursing care in their own homes at all stages of life.

Frequently Asked Questions about Consultus Care & Nursing

How many Carers does Consultus Care & Nursing employ?

Consultus Care & Nursing employs 850 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Consultus Care & Nursing to verify any information. View our terms and conditions. Consultus Care & Nursing has an Enhanced Service - more info.