Consultus Care & Nursing

We have been engaged with Consultus Care & Nursing for over a year and a half. They have been extremely professional and flexible from the very beginning. Their manager has been nothing short of amazing in keeping us updated and responding to the changing needs of both my mother and father in law. They always demonstrate genuine compassion and empathy during difficult times. The carers are very hard working, and professional. They maintain the client's dignity in all situations and for that we are grateful. Consultus Care & Nursing are in our opinion the very highest standard in the industry. We are lucky to have them.

My experience of contacting the consultants was also extremely positive. Calls were dealt with promptly and thoughtful responses were given to queries and problems.

Living out of the UK it was essential for us to know that our father was well cared for and safe and Consultus certainly provided this. We were very grateful to be able to keep Dad in his home, as he wished, and we could not have done so without the dedication of the very special Consultus carers.

Consultus Care & Nursing carers looked after my mother during the last few months of her life, displaying patience with her failing faculties and coping with increasing incontinence, making her final months as bearable as possible.

We used Consultus to care for my father after he suffered a stroke in 2004 and when it got to the stage of my mother needing care we had no hesitation in contacting Consultus again and they provided a continuous rota of live-in carers from 2015 until my mother died at home aged 97 in May 2022. The fact that my mother lived to such great age and was able to stay at home until the end is thanks to the devoted and professional care she received.

Consultus provided a succession of live-in carers for the next two years, until sadly this year, they both died within three weeks of each other, peacefully, at home. They were cared for up to the very end with love and humour by two marvellous and conscientious carers.

I found the last three carers extremely good in all respects. I was too ill to make a judgment of the earlier ones. The main thing was to ensure I did my exercises to progress towards walking again, and they were very strict in doing so. And I liked them.

Overall, very impressed by the kindness and competence of the carers who have been looking after my mother. Many of them are very proactive about thinking about what she might need, not just today, but in the coming months. They also form good relationships with family members who visit and we all feel a lot of trust in them. We have also found Consultus' office staff to be very friendly, efficient and responsive whenever we have had a question or an issue to resolve. Would recommend Consultus and have done so!

We started using Consultus carers in March 2022 when we realised our mother, who has Alzheimer's, could no longer live at home without 24-hour care. It was a big adjustment for us as a family who care so deeply for our mother and wanted to do everything in our power to enable her to continue living in her home rather than move into a nursing home. The carers who have been provided by Consultus so far have all been genuinely caring people who are professional, experienced and helpful not only to our mother but to all of us as a family, with guidance and suggestions given to us in such a way that we have really appreciated it. Most of all, our mother has been accepting of someone now living with her and seems to have formed good and trusting relationships with all of the carers so far. We feel that Consultus really do think about matching their clients to the carers in experience and personality and are very thankful for this.

Consultus Care & Nursing is great - professional, efficient and yet friendly with it. All four carers that we've had through them have been excellent. Each have their own way of doing things but they have all gone above and beyond and my nanny has enjoyed having them. It has been a huge relief for me as I was finding it increasingly difficult to do my day job whilst managing the care situation for her. It's been everything I hoped for and more. Consultus's professional approach and organisation are great and the standard of care is really high. As a result, my nanny is flourishing - I haven't seen her look as good for eighteen months or more. It has been a real joy to see all of the carers look after her so well.

My mother, 91-years-old and severely visually impaired, has had a live-in carer from Consultus Care & Nursing since mid-March 2022. The carers she has had, usually with a change every two weeks, have been excellent, looking after her every need very well indeed. In particular, we praise the carers in April/May who have been outstanding. They are both kind, caring, friendly, cheerful, sympathetic and sensitive to my mother’s needs. They are very bright, efficient, neat, tidy and well-organised. They are hard-working and always ‘go that extra mile’, taking the initiative with tasks that need doing without being asked. It has been a pleasure having them with us. My mother had really enjoyed their company. The carers have made her feel safe, settled, confident and well looked after. We recommend them highly and would be very happy to have them return whenever they are able. We are very pleased that one of the carers is coming back soon for three and a half weeks.

To fill the gap we have had two of your carers stay. Both fitted in very well and proved both friendly and willing to deliver all that was needed. Should further care be needed at any time, Consultus Care & Nursing will, without doubt, be our first port of call. You provide a great service, and in our case, at very short notice. Thank you.

For six years Consultus Care & Nursing provided charming, efficient carers, usually the same two ladies, for my parents. But if need be they could find someone fast in an emergency. The carers all fitted in and I was confident in their care. I thoroughly recommend the team.

We used Consultus Care & Nursing for over two years and every carer was very professional. After meeting several different ones we found a few that really suited my father on a personality basis and he was very happy to be able to stay in his own home until the day he died.

We approached Consultus Care & Nursing in April 2020 when it became apparent that our mother needed more professional care than we were able to supply. Consultus were able to supply 24-hour care at very short notice and this remained in place up to my mother’s death in January 2022. Over that period of time, I have been nothing but impressed by the efficiency of the company and the care and professionalism of the carers they supplied. We always had confidence in the carers and many of them became friends over the period. I have no hesitation in recommending Consultus.

She was encouraging to my mother in regaining her independence. She quickly found her way around the house and learnt my mother’s routine. She was very friendly to all members of the family and also neighbours and friends. It was a great help that she was a driver. She embraced the cooking with enthusiasm and became a convert to the Aga!

Thank you so much.

All people I had dealings with were thoroughly professional at all times and showed the highest standards of care.

During the pandemic from March 2020 till my mother's death in May 2021, Consultus Care & Nursing Agency made sure that my mother had the care she needed, especially in the absence of myself (in lockdown in Cape Town) and my brother (in lockdown in Hamburg). There was good communication with the agency and the carers at all times, which was such a relief for us as a family during this difficult time. My mother loved the carers who came to look after her and always felt contented and well-cared for. Thank you Consultus!

On the carer side, excellent across the board. Of course, not everyone is a perfect fit; we know that - we are humans after all. But I can honestly say they have all been excellent in terms of diligence, smiles, care etc.