MasterStaff Healthcare

MasterStaff carers have exceeded our expectations. They are so friendly and care for my nanna as if she were their own family. They go above and beyond their duties to ensure Nanna has everything she needs and communicates well with the family. If I've ever needed to contact them or the office, they are always very helpful and easy to contact. I wouldn't hesitate in recommending them to anybody.

There is nothing I would like to change. I get on with all of my carers.

Many thanks for all the hard work and kindness.

MasterStaff Healthcare carers have been caring for first my mother-in-law and now my father-in-law for the last 5 years. We have been very fortunate that the majority of care has been from the same lady. This continuity has been extremely helpful in allowing my father-in-law to adjust to his need for care. The service is 100% reliable which is very reassuring and all the carers work to the same high standard in meeting his needs.

I am very happy I chose MasterStaff for my mums care, from day1 both office staff and carers that attended my mum have been very involved in mums care. Any problems that came up, they rang me straight away. They treated my mum with respect and dignity and took the pressure off me as I knew she was in safe hands. I would highly recommend them, keep up the good work everyone your a credit to the care system. Thank you all so very much for making mums time with you special.

My mum has been experiencing trauma due to coronavirus and putting her house on the market due to her deterioration. The carers have been patient and kind, and one lady has particularly gone out of her way to provide my mum with empathy and companionship. I am very grateful for the support all the carers give my mum at this most difficult time. Thank you.

Having suffered from anxiety and agoraphobia for 30 years, culminating in four suicide attempts, I was referred to Master Staff. The care worker assigned to me has totally changed my life. I have been able to leave the house, attend appointments, even go for walks and coffee. I genuinely cannot recommend my care workers enough. The impact she has made on my life is profound. Thank you, a heartfelt thank you.

Never had to use carers before but needed them for my farther. I would highly recommend them as they are on time and the cares to me go above and beyond.

All the carers are (of course) very caring, for the wellbeing of my wife (and myself). They do the jobs assigned promptly, use their time well and talk to (and spend time with) my wife. We particularly need and are getting round to my wife's personal care. On the whole, well pleased and excellent service.

The carers over the above period have looked after my wife with care and consideration. They are liked by my wife who always speaks highly of them. We trust them and have confidence in them.

Every carer that has helped my dad has shown care, kindness, respect and professionalism. He looks forward to them coming - morning and evening - and lunchtime visits. They also give him verbal assurance when he is confused.

Informed me when issues arose but also used initiative in dealing with problems.

All round excellence from management to staff to my dignity in my own home. Anything you ask, within reason, they will assist or do for you.

All the carers I have had with me are caring, supportive and positive. Most of all they give me a reason to get up in the morning, get dressed and take my tablets. Thank you so much for all your care and support, you are all brilliant!

An excellent agency with top class staff. Friendly, caring, very professional and efficient. Nothing is too much trouble.

My mother found all the staff very caring and able to fulfil her needs. They were always professional and if there were any issues, they made me aware of them immediately.

Very caring, polite, professional Carers who put the patient first and foremost and are attentive to all the patient's needs.

I have been with MasterStaff Healthcare for just over 3 years. I have one main carer during the week and some weekends otherwise it is one of a team of 5 who I see regularly.

The managers and others in the office treat you with respect and when you ring up, you know you will be greeted with a cheerful voice. The care I receive which is personal care is second to none. Privacy, dignity and respect all respected, I wouldn't want anyone else.

The ladies are very helpful and respond well to my requests. They are very patient and helpful and try their best in the limited amount of time they have.

I would recommend MasterStaff to anyone, keep up the good work.