MasterStaff Healthcare

I would recommend the company to anyone in need of their service.

Very good care from the carers, much appreciated. Hard-working girls, my flat is very clean thanks to the carers. Thank you for sending me good carers.

I have a care visit each morning. The carers are always on time and friendly. They are happy to help me with whatever my requirements are that day and also understand when I want to reduce their involvement to retain my independence. The ladies are professional, considerate and great to talk to. It's lovely to have a chat and a laugh whilst making sure I have everything I need for the day.

A very caring company with a team of kind, dedicated people who go above and beyond their paid duties. They do not hesitate in communicating with the family should the need arise. My sister-in-law is well looked after and supported in her day-to-day needs. We are very pleased with the staff and service provided.

My husband has varied care needs and since we joined MasterStaff Healthcare these complex needs have been delivered with dignity and understanding the carers are brilliant and the office staff are very approachable and helpful so glad we came to Masterstaff.

I have found this company willing to provide the service I need and the carers that come to my home are very helpful and friendly and do all they can for me to keep my independence which is very important to me.

Excellent care from the team, especially from two members of staff in particular. The family are very grateful for the care and support they provided for my mum. The staff understood the needs and expectations of my mum. We could not have asked for more.

I would highly recommend them to anybody who is looking for a home care provider!

Very helpful.

Lots of care and communication.

Wonderful staff, very caring and did what they had to do to the best of their ability. Could not fault them. Would fully recommend them.

I've been using MasterStaff for a number of years now, I am a 51-year-old male with MS. MasterStaff get me up in the morning and puts me to bed at night, my wife cares for me the rest of the time.

I find there is a mix of carers, those that will go above and beyond to care for me and those who do just what is required. There's a difference in skill level amongst the carers too (which is nothing to do with age or, indeed, experience). Some of the newer, younger carers are better than those who've been working for MasterStaff for longer and are older).

I've always felt that there's a number of carers for whom this is a vocation (and it shows) and there's a number for whom it's just a job (and again, it shows).

This isn't a complaint, I'm just stating the facts. All of my carers do what is required, i.e. get me out of bed, washed and dressed, etc.

2 of my carers have been my main 2 for a few years now and I feel they have become friends as well as carers (and previous regulars too).

Many thanks

I am in my early seventies and following the death of my mother I developed mental health problems. This resulted in a depression/anxiety disorder. I needed help from a carer to take me shopping and help to give me confidence while I shopped. My carer was great and I would recommend MasterStaff Healthcare to help you with all your care needs.

I have had dealings with four care companies and MasterStaff are the best by far. I have been treated by six caregivers and all were lovely. I would recommend them to anyone wishing the very best of care.

I cannot say or praise the staff enough. They were great in every way. kind, careful, patient and very good when caring for my dad. I would recommend MasterStaff to absolutely everyone. Thank you!

I have had carers from MasterStaff Healthcare for a while now, and with my being young I found it really difficult at first, but the carers are all really lovely. Very friendly and treat me with so much dignity and kindness. The staff and care coordinator have gone above and beyond for me and I’m so grateful! I no longer find it difficult and I don’t feel a burden anymore.

Love them all.

Most of the staff, I get on really well with. Now that times have been sorted, most of the staff I can have a laugh and a joke with, which helps me with my depression. It would be nice to have the same ones come who know the routine.

MasterStaff carers have exceeded our expectations. They are so friendly and care for my nanna as if she were their own family. They go above and beyond their duties to ensure Nanna has everything she needs and communicates well with the family. If I've ever needed to contact them or the office, they are always very helpful and easy to contact. I wouldn't hesitate in recommending them to anybody.