MyLife Kent

I would like to thank everyone at My Life involved with the care of my mother. From setting up the care plan to amendments that were necessary as her care needs changed, My Life always did everything they could to accommodate mum's needs. Where possible mum had the same carers every week (except for holiday cover) which was very much appreciated to give her continuity of care. We cannot fault the carers and the level of care that was given to mum.

Both my husband and I have received excellent care and support from MyLife. Thank you very much.

I would like to express how brilliant all the carers have been with my husband. All the carers have been fantastic but would love to give special mention to some carers who have been with us for so long and have just gone that extra mile and put us at ease.

Without MyLife we wouldn’t have got my husband home from hospital and I will be forever grateful that we managed to get him home for his final days/weeks. As this has been his wish to be at home surrounded by family.

After previous bad experiences with other care providers, my aunt has been very pleased with the carers from MyLife who are enabling her to carry on living at home. They all do a great job and have a nice chat when they are there.

Just felt compelled to write a review as I’m so impressed with how MyLife has dealt with my mum. Mum has dementia and we’ve been through hell recently so decided to try her with some care. Mum has always been adamant she wouldn’t have care and can be very stubborn. The quality officer came to see Mum and they didn’t stop laughing and chatting, it was like they were long lost friends, the icing on the cake was Mum's dog sitting on the quality officer's lap (he’s not a small dog) which sealed the deal for Mum. Care has not long commenced but we are very impressed, they have all been lovely so far which is a weight lifted for us.

I am impressed by the honesty and transparency the company display in all aspects. The staff are generally friendly but equally professional. Every situation can be discussed, and a way forward found.

The ladies in the office were always happy to listen to any concerns and offer helpful advice, and the amazing care team were reliable, kind, very caring and always brightened up my day. Thank you so much for your much-needed support, after returning home from hospital after an operation. I would definitely recommend My Life to anyone needing care at home.

Would highly recommend this caring company.

Having never needed care before we didn’t know what to expect but as a family we can’t fault them, Dad passed away peacefully at home as he wished and they made this so much easier with their care and compassion so thank you.

The manager visited my family at a really critical point in my father's illness. He had returned from hospital and we did not know how we could respond to his needs which were changing quickly as a result of his terminal cancer. I saw many beautiful moments of connection between my father and the regular carers who visited our home up to four times a day. Always professional and cordial, they would greet my father, administer care in the most gentle and respectful manner and leave us, the family, in a better place emotionally and psychologically. The administrator in the office was prompt with her replies and went out of her way to establish additional around the clock care, which we eventually needed. Thank you to the many carers who became our close support network, at a time which could have been even more stressful, with lockdown in place. We have absolute confidence in My Life Homecare and will always be grateful for their incredible service.

My husband and I both have carers; we are very pleased with our service. I had another firm before this one, and we were very upset by the way we were treated.

We have been pleased with the level of care, reliability and cheerfulness of all the carers. Also, it is good that the office advises us if carers are delayed for any reason.

I find carers are always friendly and polite, as are the office staff. Carers vary a little, some are excellent; some are great and a few satisfactory. I am very pleased I chose MyLife. Thank you.

Mum's passing was made so much easier knowing she had remained in her own home as she had wished.

We have had MyLife for over 2 years and during that time have not needed to complain about the care they have given my husband. Having seen the difference of other companies we are so pleased that MyLife came to us. They are part of our family and we cannot praise them enough. They are trustworthy and we look forward to them coming every day.

My husband receives visits of two carers four times a day for personal care, and a two-hour sit call once a week to allow me to go shopping. Carers are first class, polite, respectful of my husband's needs and tolerant of his constant mood changes. I would have no hesitation in recommending this company to anyone needing first-rate care in their own home.

All the carers were very professional, efficient, dedicated and caring. I could not have got a better team to care for my husband. They were kindness itself.

They do what is necessary and more, check my health is OK. Sometimes they will not take no for an answer.

We would have been utterly sunk without your services support assistance; you were a lifeline when most needed. Thank you. I would strongly recommend your services to anyone.

I live overseas and returned to the UK and spent a month living with my mother who is cared for full time by MyLife. I saw first hand the excellent and professional care my mother was given and the attention to detail was excellent. I returned home feeling confident that my mother is being cared for extremely well.