MyLife Kent

Suite 1 B, Orchard House, Orchard Street, Canterbury CT2 8AJ
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8.4 41 Reviews
  • MyLife Kent, Canterbury
My Life Homecare is part of the Clece Care Services, one of the UK’s leading providers of home care services. MyLife provides private home care services has allowed service users across the UK to maintain their independence and wellbeing within the comfort of their own homes.

MyLife Homecare provides bespoke Live In Care and home care, together with domestic calls, long sit visits, respite care, overnight support and end of life care.

Being you, staying independent and happy is their key goal. MyLife can provide support in an emergency or time of crisis within as little as 24 hours.

MyLife's care assistants provide support across Kent, providing continuity, companionship and peace of mind for residents across the county. MyLife care assistants are upbeat, professional and friendly providing the highest quality of support while working together with the same vision and values.

MyLife offers a personalised care plan matching your specific need and wishes and you will be supported by the Kent MyLife Homecare Branch Management. MyLife care assistants are regularly supervised and are given continual development opportunities to be the best of the best.

My Life's exceptional high standards are regulated by the Care Quality Commission (CQC) and the local authority.
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Care Provided by MyLife Kent

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28

Available on request

The price(s) shown are provided by the agency. Contact MyLife Kent for full pricing details and T&Cs.

Contact MyLife Kent to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact MyLife Kent to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Mary Tunak (Registered Manager)

MyLife Kent Reviews (41)

8.4

MyLife Kent has a Review Score of 8.4 (8.442) out of 10, based on 5 reviews in the last 2 years.
Over all time MyLife Kent has 41 reviews.

Overall Experience
  • 29
  • 7
  • 1
  • 2
  • 2
Date Published
  • 41
  • 3
  • 5
  • 5
  • 36
Reviewer Connection to MyLife Kent
  • 11
  • 7
  • 7
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Barrie J (Son of Client) published on 4 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently stayed two weeks with my Father and his wife.
I was highly impressed with the level of care devoted to them.
All the carers were doing a fantastic job, and some had gone above their duty of care, in looking after Dad and his wife.
I think they are amazing. I found my two weeks very tiring,
but also enjoyable as I know they are both in good hands.
Thank you so much.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.442)

Overview of Review Score

The Review Score of 8.4 (8.442) out of 10 for MyLife Kent is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.192 for MyLife Kent is calculated as follows: ( (18 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 26 Ratings = 4.192
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for MyLife Kent is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Kelly

Kelly Emanuel

Job Title: Recruiter

Meet Kelly, our dedicated branch recruiter in Canterbury! From helping new hires to enjoying weekends with family, she brings warmth and commitment to our team.

Mary

Mary Tunak

Job Title: Registered Manager

Mary, with 30 years of experience in the care industry, is dedicated to driving our team towards excellence and empowering them to make a positive impact on our clients. She is stepping up as the registered manager of our Canterbury Branch. We couldn't imagine our team without her!

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MyLife Kent to verify any information. View our terms and conditions. MyLife Kent has an Enhanced Service - more info.