Care Provided by Hft Kent South
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Learning Disability / Autism
Funding & Fees
Contact Hft Kent South to get a personalised quote
Good to Know
Group / Owner
- Hft
- Voluntary / Not for Profit Owned
Person in charge
- Wendy Hawkins (Operations Manager)
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Hft Kent South Reviews (1)
Over all time Hft Kent South has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Hft Kent South
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Review from Anne L (Mother of Client) published on 29 November 2021 Submitted via Website•
Overall Experience
My son was taken to hospital with Covid, being moved from his house as they now feel it is wrong, and when he is discharged from hospital they are unwilling to provide care or take him back and I have been told that he will have to stay in hospital until they have a meeting. I find this appalling.
My son was taken to hospital with Covid, being moved from his house as they now feel it is wrong, and when he is discharged from hospital they are unwilling to provide care or take him back and I have been told that he will have to stay in hospital until they have a meeting. I find this appalling.
↩Reply from Nick Smith, Digital Communications Manager at Hft Kent South
We are very sorry to hear you are unhappy with the support your loved one has received from Hft. We take all feedback extremely seriously and would encourage you to contact the service directly on 01303 260453 to discuss your concerns.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hft Kent South to verify any information. View our terms and conditions. Hft Kent South has a Basic Service -what a Basic Service includes.