A1 Home Care has been caring for family's loved one's for over 18 years, the team of dedicated carers aim to provide the highest quality of care while allowing service users to live independently in their own homes.
The service is backed up by a team of fully trained and experienced office staff headed up by a registered care manager with a wealth of experience to give you reassurance should any...
Care Provided by A1 Home Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £36.60 - £39.20
- 30 Minute Visiting Care Fees: £29.10 - £31.80
and £39.20 at weekends.
An additional 60p per visit is charged for fuel for the care assistant.
We are not the cheapest company but what you get is superior quality care and client and family supported greatly.
Contact A1 Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- A1 Home Care Ltd
- Private Owned
Person in charge
- Nicky Cook (Registered Care Manager/Head of Operations)
A1 Home Care Ltd Reviews (88)
A1 Home Care Ltd has a Review Score of 9.9 (9.865) out of 10, based on 17 reviews in the last 2 years.
Over all time A1 Home Care Ltd has 88 reviews.
Exceptionally good management. Excellent timing of weekday visits. Carers well trained and very capable and seek rapport with the service user. Very good level of communication between carers and management. Very good reference material on site with client to advise staff. Very good use of modern technology to automatically log time and duration of visits via app on phone. Short notice requests to change timings/service agreed to. Invoicing prompt and accurate. Office easy to contact; all staff courteous and have a 'can do' approach at all times.
Clean and precise contact details for emergency. Carers are coming promptly to time specified and contacted me when they were unavoidably late on one occasion. Some of the carers are better than others, but are all doing what is specified. The odd ones will do the little extras.
A1 looked after my dad in the later stages of his fight with prostate cancer, they treated him with the utmost dignity and kept a smile on his face. Sadly he lost his fight but having amazing care enabled us to focus on quality time.
We are generally very pleased with the service if there are any problems they are resolved with a phone call
The care is usually rushed and rarely do the carers stay for the full 30 minutes.
The evening care, in particular, is rushed. This month, November, the average time spent with my mother is 12 minutes and she is paying for 30. She would like a more relaxed routine and a little time spent chatting before bed would be nice.
Pretty good. Sometimes late arrival if they are pushed.
I am never there when carers arrive at my mum's. A bit ridiculous when my Mum can not have her medicine because the carer doesn't know what a 5ml medicine spoon looks like. Out of order when my Mum cannot have a suet and bacon Roly poly for her dinner as carer refused to heat it in the microwave as wasn't in a packet with heating instructions.
Unfortunately, we are not able to microwave any food items without instructions on as we could risk food poisoning for the service user. So, therefore, this decision would have been made in the best interest of the service user.
Only been with this agency for three weeks and find them to be very good, efficient and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for A1 Home Care Ltd.
Awards / Recognitions (1)
- Recipient: A1 Home Care LtdDate: Sunday 01 Feb 2015
Meet the Team (2)
Nicky has a lot of empathy and always makes clients and their families feel at ease and takes the pressure off relatives making sure the client has everything they need to be comfortable and feel secure in their own home.
Patrick has now handed the reigns for the day to day operations over to Nicky Cook, (Registered Care Manager and Head of Operations).
Patrick now mainly deals with strategy and the finances of the company.
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