A1 Home Care Ltd

We keep being told that he needs 45 min in the morning, but they are only in 20/25 minutes, so paying for care not needed.

I had reason to speak with the manager on a number of occasions and felt she was very approachable. This has created trust in me for this company, I would recommend them 100%.

My aunt first started using A1 several years ago, initially for 30 minutes per day. As she aged and physically deteriorated she had carers 3 times per day until she went into hospital and then a care home. The carers treated her with respect and dignity. The office staff were always very approachable and understanding and very thorough in checking the reports of the carers' visits.

A1 Home Care is a lovely company to deal with. The office staff are very helpful and friendly. It is very reassuring to know Mum is in safe hands and her care needs are met.

I am well satisfied with the care and help. Also very caring and helpful carers, and so cheerful.

Very satisfied with the help received.

Well organised and reliable. Competent care staff. Friendly and careful.

A1 Home Carers have made it possible for me to keep my husband at home. Without fail they are friendly, cheerful and patient and complete their tasks with skill that comes only from excellent training. The carers enjoy h helping people are never critical but always encouraging. A1 carers made a valuable contribution to the community.

I find the carers very friendly and pleasant. They are also very helpful, no task is too great. Fairly good timekeepers. The office staff are good. Any problems and they will sort them out.

I have found A1 Home Care Ltd to be very efficient and always ready to listen to any changes necessary. Most of the carers are highly experienced but some are willing to listen to any better, alternative ways of doing things. Very professional and respectful.

I have been a user of your services for many years and rely very much on the help given. I am blind in one eye and sight in the other is deteriorating. I am also reliant on a Zimmer frame to move about. I try to remain positive and I enjoy the chats with the carers and am very grateful for all they do.

I have nothing but praise for how hard all of you have worked, especially in view of the recent pandemic.

This is an excellent company which has obviously worked very hard to cope with the problems caused by COVID 19. Apart from the very occasional and inevitable 'glitch', service has been warm, friendly and professional and I am very pleased with, and grateful for, the care and help I have received.

We want to thank all the staff at A1 who have continued with their excellent care throughout lockdown, giving mum the confidence to continue in her own home where she wants to be and us the reassurance that she is well looked after, even during times when we can't be with her. The care and support has been great and they have contacted us whenever they have any concerns. Thank you, A1!

I have learned that caring for the elderly does not have fixed requirements, instead, it varies with time and it is extremely personal. The team at A1 have helped us care for my mum and provide her with a comfortable life. They have listened to my mum and the family and advised us accordingly. They have been tolerant, flexible, respectful and caring, nothing we have asked for has been too much. The carers who attend to my mum have become a closer family to her than her actual family, she is very fond of them all. Simply put we depend on A1 and would be lost without them.

A1 are a professional firm with professional standards. This is usually a positive position and has been a major reason why we have had A1 look after our older family members for over the last ten years. Another reason why I recommend A1 is the carers themselves. The majority of carers are very friendly and know the basics of their jobs. Some individuals have made A1 stand out even further and having those individuals as regular carers has made a big difference to the standard of care.

The A1 manager and her team have been very helpful and flexible in providing the right individuals and at the right times, which has made the difference in the standard of care provided. Having a team of regulars who are familiar with the operation of care within this household has meant that the required care has been carried out. Occasionally some carers who are not familiar with the care guidelines of this household are sent, and this does not always go so well.

A1 have proved on the whole to be reliable, easy to contact, and the carers (again on the whole) caring and efficient.

A1 Home Care responded to a recent crisis in my family with great care and consideration and tailored their input to meet my mother's changing needs. The flexibility offered was very good and I appreciated being able to speak with the management team so easily. All the carers showed respect for my mother's independence and it was really helpful being able to access their daily care notes via an app.

I have given A1 to friends that have asked me who I would recommend as care agencies. The agency has been very helpful and when I need them on non-scheduled days they try hard to fill the need. Their care staff are excellent.

I have found the vast majority of staff employed are caring and provide a good service.