The Agincare UK Andover branch provides home care to the elderly, adults and children with learning disabilities.
Home care services include personal care, shopping trips, companionship, housework, mental health care and palliative care.
Established in March 2015, Agincare UK Andover has a dedicated team of care workers working 24/7 to support clients to maintain their independence and health in their own home.
Care Provided by Agincare Andover (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
- Weekly Live-in Care Fees: £1,135 - £1,735
Contact Agincare Andover (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Agincare
- Private Owned
Person in charge
- Jasmine Knox (Registered Manager)
Agincare Andover (Home Care & Live-in Care) Reviews (24)
Agincare Andover (Home Care & Live-in Care) has a Review Score of 9.0 (9.036) out of 10, based on 12 reviews in the last 2 years.
Over all time Agincare Andover (Home Care & Live-in Care) has 24 reviews.
Unfortunately, the organisation and implementation of this have been problematic.
There have been late cancellations, time slippages and poor communication with us.
There have been improvements lately and I have no problem with the performance of the staff who attend.
I would like to be able to rely on the sits to take place as scheduled.
Carers themselves are brilliant and can't fault them. It is the office staff as they don't listen to the clients and on some occasions carer's opinions of times of calls around client needs.
I have no issue with the care I receive or the carers themselves as they are always polite and understanding to my needs. The only issue I have is male carers, I would prefer not. The major problem I have is the office and the rota as they don't seem to take my requests into consideration when allocating times.
The overall care and support during the period under review were outstanding prior to and following a disastrous respite care week. The carers who look after my wife take a great deal of pride in their work and the outcome of their efforts.
Thank you for the kind review and we're pleased we could reinstill your confidence in good care from your other experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Agincare Andover (Home Care & Live-in Care).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Agincare Andover (Home Care & Live-in Care).
Meet the Team (1)
Steve joined the Andover branch as a Registered Manager in November 2022 and has worked in care for 30 years.
Steve has a range of experience within the care sector, working in Adult and Children Services and taking on a variety of roles to be able to take on the role he is in today. Steve has previously worked as a carer, support worker, senior manager, and area manager in both residential services and domiciliary care, and is now a registered manager.
With 30 years in the industry, Steve has gained many qualifications, including NVQ Levels 2, 3 & 4 and management training.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Andover (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Andover (Home Care & Live-in Care) has an Enhanced Service - more info.