Care Provided by Alphacare Northwest
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Specialist Care Needs
- Nursing/Nurse Led Care
Specialist Care Conditions
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Alphacare Northwest to get a personalised quote
Good to Know
Owner
- Alphacare NW
- Private Owned
Person in charge
- Anthony Williams (Manager)
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Alphacare Northwest Reviews (2)
Over all time Alphacare Northwest has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Alphacare Northwest
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Review from Irene H (Daughter of Client) published on 30 August 2021 Submitted via Website•
Overall Experience
I explained to the care manager and care coordinator what my dad’s needs are and how the care package from the agency was important. The manager was very understanding, he was honest from the start about what the agency could offer and up to now, they have fulfilled all my dad’s care needs. I am...
I explained to the care manager and care coordinator what my dad’s needs are and how the care package from the agency was important. The manager was very understanding, he was honest from the start about what the agency could offer and up to now, they have fulfilled all my dad’s care needs. I am delighted with the care provided, the staff have most definitely got a good understanding of dementia and they are extremely patient with my dad. I could not ask for anything more. I am really pleased with the support from Alphacare! Thank you to all staff that is currently supporting my dad, we are most grateful for your care and support!
Review from Sara J (Daughter of Client) published on 19 February 2020 Submitted via Website•
Overall Experience
Alphacare provided care for my Dad for 2 1/2 years. My Dad recently passed away, I called Alphacare to notify them of my dad passing I spoke to a member of the office staff.
To date Alphacare have not acknowledged my Dad passing, we have not received any letter or phone call of condolence from...
Alphacare provided care for my Dad for 2 1/2 years. My Dad recently passed away, I called Alphacare to notify them of my dad passing I spoke to a member of the office staff.
To date Alphacare have not acknowledged my Dad passing, we have not received any letter or phone call of condolence from Alphacare.
As a family, we find this a complete lack of empathy and inhuman seeing Alphacare cared for him for so long.
To date Alphacare have not acknowledged my Dad passing, we have not received any letter or phone call of condolence from Alphacare.
As a family, we find this a complete lack of empathy and inhuman seeing Alphacare cared for him for so long.
The Alphacare Management team should be ashamed of themselves.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Alphacare Northwest
How many Carers does Alphacare Northwest employ?
Alphacare Northwest employs 81 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alphacare Northwest to verify any information. View our terms and conditions. Alphacare Northwest has a Basic Service -what a Basic Service includes.