Alphacare Northwest

27-29 Belmont Road, Anfield, Liverpool L6 5BG
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2 Reviews
  • Alphacare Northwest, Liverpool
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Care Provided

Types of Home Care

  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Alphacare NW

Person in charge

  • Anthony Williams (Manager)
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Alphacare Northwest Reviews (2)

Over all time Alphacare Northwest has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 0
  • 0
  • 0
  • 2
Reviewer Connection to Alphacare Northwest
  • 2
Total of 2, showing 1-2
Review from Irene H (Daughter of Client) published on 30 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I explained to the care manager and care coordinator what my dad’s needs are and how the care package from the agency was important. The manager was very understanding, he was honest from the start about what the agency could offer and up to now, they have fulfilled all my dad’s care needs. I am delighted
with the care provided, the staff have most definitely got a good understanding of dementia and they are extremely patient with my dad. I could not ask for anything more. I am really pleased with the support from Alphacare! Thank you to all staff that is currently supporting my dad, we are most grateful for your care and support!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sara J (Daughter of Client) published on 19 February 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Alphacare provided care for my Dad for 2 1/2 years. My Dad recently passed away, I called Alphacare to notify them of my dad passing I spoke to a member of the office staff.
To date Alphacare have not acknowledged my Dad passing, we have not received any letter or phone call of condolence from Alphacare.
As
a family, we find this a complete lack of empathy and inhuman seeing Alphacare cared for him for so long.
The Alphacare Management team should be ashamed of themselves.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Alphacare Northwest

What Type of Services does Alphacare Northwest offer?

Alphacare Northwest offers Home Care & Nursing Care.

How many Carers does Alphacare Northwest employ?

Alphacare Northwest employs 81 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alphacare Northwest to verify any information. View our terms and conditions. Alphacare Northwest has an Basic Service - more info.