Alcedo Care Southport believe that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to live a fulfilling and active life.
They pride themselves on providing the best value for money home care service in the region, they have a team of over 120 dedicated, compassionate and professional carers who are...
Care Provided by Alcedo Care Southport
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34
- Weekly Live-in Care Fees: from £1,605
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
Contact Alcedo Care Southport to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Alcedo Care
- Private Owned
Person in charge
- Laura Harrison (Care Manager)
Alcedo Care Southport Reviews (59)
Alcedo Care Southport has a Review Score of 9.4 (9.415) out of 10, based on 14 reviews in the last 2 years.
Over all time Alcedo Care Southport has 59 reviews.
We have carers attending to take care of my granddad, they are very supportive, caring and lovely. Care staff are well trained and communicate well with us as a family. Nothing is too much trouble. The management team are very efficient and supportive of any changes or adaptations.
Thank you for your work.
Its appreciated. Carers do have a genuine affinity and concern for wellbring.
The support is reliable and communication is very good.
The staff are very sincere + will put up with my banter! (Lifes too short)
We are very happy with the carers, they are well trained and very pleasant. A good company.
Dylan and Eva are amazing, and Thiago and myself are very happy.
The care we have for 12 hours a day is excellent. The care workers do all personal and community care with me. I also have hobbies and my dietary needs. My dog is also in my care plan for walks and feeding. Also, household duties, washing my clothes.
Alcedo staff have not only responded quickly to these changes but very often been the people to identify issues at an early stage and to coordinate the multi-disciplinary team's response. This has been a lifeline for us, at times when we have had busy family and work schedules to manage as well as overseeing dad's dad to day needs.
Often issues have been resolved before we have been aware of them, the same day. Alcedo have known exactly who to contact, under what circumstances and what the best and safest care package for dad should look like. They have responded to emergency situations as well as offering flexibility in their day to day routines to
My experience with Alcedo is mainly good. Mum gets treated really well the carers that she gets are great if we ever have a problem the office are all great and sort out our problem. There are one or two carers that Mum loves and really looks forward to them coming as it brightens up her day.
Thank you for taking the time to share your experience. We're thrilled to hear that your mum is receiving great care and that the carers have made a positive impact on her day-to-day life. It's wonderful to know that there are carers she looks forward to seeing, as we always aim to brighten our...
Very good care.
Friendly carer, interacted well with mum. Asked her what she wanted and where she would like her medication. Mum supported through a shower, also helped her to dress and come downstairs, made tea and toast. Cheerful manner, emptyed bathroom bin.
Hi Helen,Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that your mum had a positive experience with our carer. It's wonderful to know she was treated with dignity, supported in the ways she preferred, and made to feel comfortable throughout her...
And they will lie to cover themselves when you pull them on their failings! Shocking quality.
Thank you for your review. However, your claims are incorrect, misleading, and defamatory. Our Southport branch has over 65 years of combined experience, and our team's professionalism is well-documented. All your previous allegations were investigated and found unsubstantiated by ourselves and...
My husband has complex needs so was initially anxious about a new care package. Have only had carers for a few weeks but must say we are extremely happy with the care and attention given. Have seen the same carers (3) since the beginning so we are happy with this continuation of care and feel that they are getting to know my husband well. All are pleasant people, attentive and prompt.
Thank you for your kind feedback. We truly appreciate you taking the time to share your experience. It means a great deal to the team to hear that they are able to make a positive impact and provide exceptional care for you and your husband. Your appreciation will be shared with everyone involved. Thank you once again for taking the time to review our service.
I don't live near my mum so needed carers to keep an eye on her, Alcedo has provided the care and necessary confidence in looking after my mum that I needed. Although Mum doesn't need a lot of care at present we know she will in the future with her life-limiting illness, the companionship and care they already show Mum has been fantastic. The management creates a caring, inclusive environment for both the client and family and is very easy to deal with.
Many thanks for taking the time to review and share such a thoughtful review Joanne. It's truly a privilege to support your mum and it's wonderful to hear that the care provided by our team has given you confidence and peace of mind. We are committed to delivering compassionate and high-quality...
After he fell in September I spent some time here to keep an eye on his healing and so was lucky enough to watch the team at work: the care is amazing and he has formed a really strong bond with many of the carers.
I would be more than happy to recommend Alcedo Southport to anyone: they really do actually 'care' about their clients.
Thank you so much for your heartfelt review. It truly means the world to us to hear how much our care and support have meant to you and your father. We understand how important it is to stay informed when you're not nearby, and we're so pleased that our detailed reports and ongoing communication...
Excellent service.
Thank you for taking the time to review our service. We are thrilled to hear that you are more than happy with the service we are providing, and we will be sure to pass your feedback on to your care team.
All the carers that come here are very good with my husband, very pleasant and well mannered. My husband has got to know them and feels at ease with them.
Many thanks for taking the time to review our service, Julie. We're thrilled to hear that you and your husband are more than pleased with the service we are providing. Our carers are dedicated to providing compassionate and person-centred care at all times and it is wonderful to know their efforts...
The care my granddaughter receives from Alcedo Care is excellent. All the staff are very polite and caring. They do their job thoroughly and are very happy on arrival and my granddaughter is always happy when they leave and look forward to the next call. Nothing is too much trouble. I would recommend Alcedo Care to anyone looking for a care company.
We have used Alcedo Care since December 2020. Very happy with carers, some are excellent. Lots of dedication is shown to my husband by the carers. Wish we could have them all the time.
Thank you for taking the time to review our service. We are delighted to hear your positive comments and we will be sure to pass all feedback over to your dedicated care team.
I’m really happy with the care my mum receives from Alcedo Care. The carers are always very kind and considerate when dealing with my mum’s needs. It’s been very helpful to have a flexible package for Mum which we can increase as her needs change. I would definitely recommend Alcedo Care.
Thank you for taking the time to review our service Christine. Your feedback is very important to us and your comments are a great reflection of the positive work our carers do within our local community. We will be sure to pass all your feedback to your Mum's care team.
As a family, we are so blessed to have these carers. We have kept her at home because of the knowledge they have.
Thank you very much for taking the time to review our service. We really do pride ourselves on being able to support our client's independence to ensure they are able to stay within their own home. We are thrilled to hear your fantastic feedback and we will ensure your comments are shared with your sister's care team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Alcedo Care Southport.
Awards / Recognitions (8)
- Recipient: Alcedo CareDate: Friday 30 May 2025
- Recipient: Alcedo CareDate: Friday 31 May 2024
- Recipient: Alcedo CareDate: Wednesday 31 May 2023
Meet the Team (4)
Hi! My name is Laura Harrison, and I am the Operations Manager for Alcedo Care at the Southport Branch. I come from Liverpool and have spent a large amount of my working life in the Fitness and Security industry. After deciding I wanted to take a step away from the security sector, I decided to try my hand in the Care Industry.
After a long discussion, I could not have been more pleased to become a part of the Alcedo family!
It was very clear that Alcedo stood out from the rest, and now I will be completing my Level 5 to aid my progression in my new career! I cannot wait to gain more knowledge and experience within the Care Industry and see where it leads!
Hi, my name is Clint, I joined Alcedo Care due to the lockdown. I have spent most of my life working in hospitality, from managing Hotels to restaurants, so this was a big change for me coming into the healthcare industry, but I have really enjoyed the challenges and new opportunities this has given me and I wish I had made this transition sooner.
I have worked with Alcedo Care for around 3 years now and I have gained a wealth of experience whilst I have been here. I have been lucky to progress throughout various roles learning more as I go.
I have completed my NVQ Level 2 in care, Train The Trainer course and I am currently working towards my NVQ Level 4. I love to learn how the body works and enjoy learning new techniques and skills to aid my progression within my career.
My name is Hayley and I have worked in the care industry for 11 years. I started my career as a Care Assistant in a local nursing home. I was looking after many clients with end-stage dementia and it was in this home that I learnt a lot of my core care skills that I still use today. I completed my NVQ Level 3 in health and social care there as I had the desire to progress within the industry and advance my skills to be able to deliver the best service possible and support to get people the best care available to them.
I have always enjoyed working in care as I love to interact and communicate with the clients, I want to ensure that their health and welfare are supported and that they have a higher quality of living.
My name is Chloe, and I am the Care Coordinator at Alcedo Care Southport. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our clients’ needs.
Frequently Asked Questions about Alcedo Care Southport
How many Carers does Alcedo Care Southport employ?
Alcedo Care Southport employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Southport to verify any information. View our terms and conditions. Alcedo Care Southport has an Enhanced Service - more info.