Alcedo Care Southport believe that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to live a fulfilling and active life.
They pride themselves on providing the best value for money home care service in the region, they have a team of over 120 dedicated, compassionate and professional carers who are...
Alcedo Care Southport believe that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to live a fulfilling and active life.
They pride themselves on providing the best value for money home care service in the region, they have a team of over 120 dedicated, compassionate and professional carers who are led by an exceptional Management Team. In addition to this, they use the latest technology meaning that their clients or their relatives can have realtime access to their care records and daily logs from anywhere in the world whenever they choose.
Their carers are highly organised, hard-working and genuinely passionate about making a difference to clients' well being. As a caring company, Alcedo Care spends a lot of time matching the right carers with the right clients, ultimately creating a comfortable relationship that enables a carer to meet the exact needs of a client in their own environment. They aim to minimise the number of different carers that the service user has to deal with on a regular basis, after all, the primary concern is improving the service user's quality of life and health, without adding any extra stress to their lives.
Each person has their specific requirements, and are assessed as such. The team work closely with each client to determine what kind of support or care they'll need ultimately producing a carefully drafted unique, person-centred care plan which is then agreed and signed off by the client.
Please see all client reviews to get an insight into what their clients think about them. They welcome any care-related questions about alternative care settings or other options that may be available and will always do their best to help.
Alcedo Care - "Enriching Lives & Supporting Independence".
Care Provided by Alcedo Care West Lancashire and Merseyside
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £34
Weekly Live-in Care
From £1,605
Contact Alcedo Care West Lancashire and Merseyside to get a personalised quote:
We offer domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
The price(s) shown are provided by the agency. Contact Alcedo Care West Lancashire and Merseyside for full pricing details and T&Cs.
Alcedo Care West Lancashire and Merseyside has a Review Score of 9.6 (9.635) out of 10, based on 18 reviews in the last 2 years. Over all time Alcedo Care West Lancashire and Merseyside has 63 reviews.
Reviewer Connection to Alcedo Care West Lancashire and Merseyside
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Showing 63 reviews matching selected criteria
Review from A B (Client / Service User) published on 26 September 2018 Submitted via Postal Review Card•
Overall Experience
An excellent service - each carer is so kind and considerate. Care is supportive, treated with dignity making life worthwhile. Sensitive to all my needs, honest and always cheerful and caring.
An excellent service - each carer is so kind and considerate. Care is supportive, treated with dignity making life worthwhile. Sensitive to all my needs, honest and always cheerful and caring.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michelle P (Daughter of Client) published on 19 July 2018 Submitted via Website•
Overall Experience
My dad was under the care of Kare Plus for 6 weeks and I can fault them in no way for the service they provided. Everyone involved really accommodated for my dad, and the carers really helped to ease him back into living on his own again.
I would especially like to mention their manager, who was...
My dad was under the care of Kare Plus for 6 weeks and I can fault them in no way for the service they provided. Everyone involved really accommodated for my dad, and the carers really helped to ease him back into living on his own again. I would especially like to mention their manager, who was fantastic during Dads time with Kare Plus. Always happy to help and answer any questions. She went above and beyond and actually visited Dad on a weekend to go over his Care Plan and paperwork included. As a businessman, he was keen to read all involved and understand all details, and the manager’s patience was greatly appreciated at this time by both Dad and the family.
Would fully recommend to anyone who is looking for care in the area!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Ellie M (Granddaughter of Client) published on 13 May 2018 Submitted via Website•
Overall Experience
My Grandfather was with Kare Plus Southport for his 6 weeks of re-enablement and I could not fault the service provided. All of the office workers worked efficiently and with speed to take on my Grandfathers care package.
Over the 6 weeks, by Grandfather really enjoyed his carers visits and found...
My Grandfather was with Kare Plus Southport for his 6 weeks of re-enablement and I could not fault the service provided. All of the office workers worked efficiently and with speed to take on my Grandfathers care package. Over the 6 weeks, by Grandfather really enjoyed his carers visits and found them a great help and aided to raise his spirits. The office team and carers worked in synchronicity to accommodate my Grandfathers needs and requests.
I wouldn't think twice about recommending Kare Plus Southport, for both those in need of care or those looking for a job in this field. An overall fantastic branch of the company, with dedicated and committed members of staff on hand to help with anything they can.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Meet the Team (4)
Laura HarrisonJob Title Operations ManagerJoined 2023
Hi! My name is Laura Harrison, and I am the Operations Manager for Alcedo Care at the Southport Branch. I come from Liverpool and have spent a large...
Hi! My name is Laura Harrison, and I am the Operations Manager for Alcedo Care at the Southport Branch. I come from Liverpool and have spent a large amount of my working life in the Fitness and Security industry. After deciding I wanted to take a step away from the security sector, I decided to try my hand in the Care Industry.
After a long discussion, I could not have been more pleased to become a part of the Alcedo family!
It was very clear that Alcedo stood out from the rest, and now I will be completing my Level 5 to aid my progression in my new career! I cannot wait to gain more knowledge and experience within the Care Industry and see where it leads!
Clint OliverJob Title Care AssessorJoined 2018
Hi, my name is Clint, I joined Alcedo Care due to the lockdown. I have spent most of my life working in hospitality, from managing Hotels to...
Hi, my name is Clint, I joined Alcedo Care due to the lockdown. I have spent most of my life working in hospitality, from managing Hotels to restaurants, so this was a big change for me coming into the healthcare industry, but I have really enjoyed the challenges and new opportunities this has given me and I wish I had made this transition sooner.
I have worked with Alcedo Care for around 3 years now and I have gained a wealth of experience whilst I have been here. I have been lucky to progress throughout various roles learning more as I go.
I have completed my NVQ Level 2 in care, Train The Trainer course and I am currently working towards my NVQ Level 4. I love to learn how the body works and enjoy learning new techniques and skills to aid my progression within my career.
Hayley LawrenceJob Title Care AssessorJoined 2020
My name is Hayley and I have worked in the care industry for 11 years. I started my career as a Care Assistant in a local nursing home. I was looking...
My name is Hayley and I have worked in the care industry for 11 years. I started my career as a Care Assistant in a local nursing home. I was looking after many clients with end-stage dementia and it was in this home that I learnt a lot of my core care skills that I still use today. I completed my NVQ Level 3 in health and social care there as I had the desire to progress within the industry and advance my skills to be able to deliver the best service possible and support to get people the best care available to them.
Over the next few years, I worked my way up starting as a support worker with people with learning disabilities, developing to a Senior Carer and then became Deputy Manager of a nursing home. I joined Alcedo Care in 2020 and completed my Level 5 NVQ in Leadership and Management. Due to life commitments, I now work part-time as a Care Assessor so I can spend more time watching my beautiful daughter grow and learn.
I have always enjoyed working in care as I love to interact and communicate with the clients, I want to ensure that their health and welfare are supported and that they have a higher quality of living.
Chloe ChesworthJob Title Care CoordinatorJoined 2024
My name is Chloe, and I am the Care Coordinator at Alcedo Care Southport. My role involves allocating our care workers to our clients, working with...
My name is Chloe, and I am the Care Coordinator at Alcedo Care Southport. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our clients’ needs.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care West Lancashire and Merseyside to verify any information. View our terms and conditions. Alcedo Care West Lancashire and Merseyside has an Enhanced Service -what an Enhanced Service includes.
