Alcedo Care Southport

Please do not hesitate to give this company a ring. I personally would highly recommend them.

Very satisfied with all the carers.

Some carers have shown excellent care, we have now come to think of them as friends. They encourage my husband with walking and talking. I feel very secure knowing that my husband is in safe hands.

All the team are very professional, they all give their best to deliver excellent quality of care. Thank you very much for the ongoing support. Keep it up.

Everyone who has been to us from Alcedo has been amazing. Their care and support is second to none. They treated my disabled daughter with so much love and laughter which is really important to us as she is non verbal. They treated her with dignity and privacy regarding her personal care. I would recommend Alcedo Care to everyone.

Don't listen to the care needs of the service users, giving what they think is best for them. Requested day and overnight care, only to find out that when the carer arrives she has been told not to cover any overnights as that is for the family to do. What are we paying for if not that? The carer stayed over in our house in the bedroom assigned for carers and did not do any care after 10pm the first time and then 8pm on the second time. We did however have to pay for the privilege of having someone in our house overnight - even though we did not want her there! In the 36 hours requested, we may have received 10 hours of care/support for our daughter when she requested help and support i.e making drinks/food, getting up, dressed etc. The rest of the paid time the carers spent in the bedroom! Management is shocking and clearly does not understand the needs or vulnerabilities of disabled clients who should have someone with them at all times.

I can't praise Alcedo highly enough. They helped to make my mum's last few months not only comfortable but also happy. I'm so glad she was able to die at home with such a lovely group of people caring for her. Thanks Alcedo.

After being sent home from hospital for end-of-life care my wife found herself in the care of Alcedo Care. I was worried as to how this would work out because so many different carers were involved. But no need to worry, it worked out so very well. My wife loved the carers and they loved her, she was treated so well by them all. Thank you all.

As the service user's family we have always been extremely satisfied with the level of care she has received. We have been with the company for 2 1/2 years and would highly recommend Alcedo Care.

On no occasion have I been disappointed with Alcedo's care towards my mother. Attitude toward my mother and me has been both caring and professional.

Extremely friendly and helpful. Do whatever I ask! (Haha, joke, chores.) Very amiable!

Lovely, friendly carers. Always reliable and punctual. I'm having a fun time with them. Management staff ready to help and give a prompt response. Very lucky to have this company with me. I would recommend them to anyone.

Wonderful company providing an excellent service which assists not only the service user but their extended family members. Kind, caring, thoughtful carers who treated my father with respect and politeness and helped him maintain his dignity at all times. From the assessment of my father's requirements to providing the service, I cannot fault the company. Contactable, helpful, and competent staff. Well done to everyone. I would and have recommended Alcedo to others. Thank you for your care.

Very pleased with the staff, just A1.

We cannot thank the Alcedo carers enough for the care they provided for our father. The love and dedication was amazing. Highly recommend this company to anyone looking for care for family members, Alcedo is definitely the best.

They are lovely.

They are all very good. Kind and will do anything to help. I love them.

Helpful and caring.

I would like to thank all staff at Alcedo Care for there utterly brilliant care of my mother-in-law when she was on end of life care. The women who came to do the care were brilliant, they not only provided care but was very polite and very caring towards my mother-in-law. They went above and beyond for her to make sure her last days were as comfortable as possible. I would very highly recommend anyone who needs care, to turn to these guys they are spot on.

The carers from your agency were superb with my mother. I couldn't fault them. Each built up a rapport with my mum which was lovely to see. They were not phased on her off days and showed real commitment to their job.