Ashbourne Healthcare Services is a home care provider delivering high-quality, personalised care across London and the UK.
With more than 25 years of experience and strong roots in West London, Ashbourne Healthcare supports individuals and families throughout Fulham, Hammersmith, Kensington, Chelsea and beyond.
Specialising in flexible, person-centred care, Ashbourne Healthcare provides everything from companionship and daily living support to specialist nursing and complex 24-hour care. Their services extend across home care,...
Care Provided by Ashbourne Healthcare Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £35
- Weekly Live-in Care Fees: £1,500 - £2,100
Before any homecare services begin, we carry out a thorough assessment to fully understand your individual needs and preferences. This allows us to create a personalised care plan and ensure that all aspects of support, including fees, are clearly explained and agreed in advance. We believe in transparency, so there are no surprises — just clear, compassionate care from the start.
Contact Ashbourne Healthcare Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Ashbourne Group Ltd
- Private Owned
Person in charge
- Suk Maal (Manager)
Ashbourne Healthcare Services Reviews (8)
Ashbourne Healthcare Services has a Review Score of 9.5 (9.5) out of 10, based on 5 reviews in the last 2 years.
Over all time Ashbourne Healthcare Services has 8 reviews.
We are very happy with service and care staff are doing good job. Care staff comes al the time prepared, ready to help with everything. Carers makes our life easier especially coming out of hospital and needing support
Thank you so much for your kind review. We're delighted to hear that you're happy with the support your husband is receiving, especially following his hospital stay.
It's wonderful to know that our carers are making a positive difference and helping to make daily life easier for both of you. Your feedback truly means a lot to us and to the whole team.
Would use them again in a heartbeat!
Thank you so much for your lovely review. We're really happy to hear that you had a positive experience with Ashbourne Healthcare Services and that our team was able to support you well.
Your kind words about our staff mean a lot to us. We're very grateful that you took the time to share your feedback, and it was truly a pleasure to support you.
Ashbourne Healthcare Services Team
My mum is bed bound and the care they provide is outstanding. My mum looks forward seeing them and waves hello and goodbye.
Also the team in the office have been very supportive especially when my mum had to go back into hospital for her pacemaker to be reset so the team checked up every day incase she was going home and then she returned they started back 4 x a day with two carers. Thank you all so much
Thank you very much for taking the time to leave such a lovely review. It truly means a lot to our whole team.
We're so pleased we could help make your mum's return home from hospital as smooth and comfortable as possible. It's wonderful to hear that she enjoys seeing the carers and feels...
Would recommend :)
Thank you so much for your kind words. It truly means a lot to us that your mother has felt supported and comfortable since moving to Ashbourne.
We understand how important consistency and well-trained carers are, and we're so pleased that the team has been able to provide not only high-quality...
Excellent care given to my mum. The carers are well trained and caring. They are patient especially as my mum Has early Alzheimers. The staff who do the rota listen when i make a request for any chsnges. They listen and are ssympathetic and undersranding. They do send regular carers on request to hrlp mum as she sees the same carers I would highly recommend Ashbourne to anyone looking for home care anytime. I would give them 10 out of 10 .
Thank you very much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience.
Providing patient, consistent, and compassionate care-especially for those living with early Alzheimer's-is extremely important to us. We're pleased that your mum feels...
Would not recommend this agency at all.
The reasons as follows:
Staff like to appear when they want (not contracted times).
Strip washes are seldom undertaken (wet wipes are used all over instead of using a bowl/soap and flannel).
Suggest locking all cabinets as some like to look into these.
Not sure if any compulsory basic training is undertaken by management for staff (staff seem to train each other).
Basic food hygiene was not observed (difficulty opening tins with a tin opener/using a basic microwave and following food manufacturer cooking instructions).
Some staff very rude.
Management very bad (rude at times).
Property has been destroyed/smashed (white goods and window pane smashed).
Medication is sometimes forgotten, once discarded with 3 weeks left to run.
Doors have been left unlocked on many occasions (fridge defrosted many times).
PPE and ID are seldom used worn/badges).
Thank you for taking the time to bring your experience to our attention. We appreciate that this is your view on the service we provide, but would like to clarify that these matters have already been fully investigated by us and independently by the Social Worker, and found to be...
Staff are pleasant and willing. My speech is hard to understand but they took the time to figure out what I said. They always try to provide staff when they can. In the six months that I used them, I was never let down. Sometimes staff appear to be under pressure because they have so many clients which has its advantages and disadvantages. In general, I would recommend Ashbourne Healthcare.
Thank you very much for taking the time to review our service. These reviews really help to provide reassurance to other Service Users and their families. I am very pleased to read that you are having a positive experience and I can assure you that we will continue to support you in every way we can.
We find the agency to be very pleasant and helpful when we request anything. The carers we have are very polite and pleasant and most importantly they do whatever we ask them to do. It's pleasant to have them in our home which makes it more pleasant to deal with the situation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Ashbourne Healthcare Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashbourne Healthcare Services.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ashbourne Healthcare Services
How many Carers does Ashbourne Healthcare Services employ?
Ashbourne Healthcare Services employs 123 carers.
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