Athlone Care Ltd

25 East Hill, Dartford DA1 1RX
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8.9 3 Reviews
  • Athlone Care Ltd, Dartford
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26.82 – £35.82
  • Weekly Live-in Care Fees: £1500 – £2100

Fees are subject to service required and location. Live-In charges are based on weekly fees.

These prices are only a guideline, please contact Athlone Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Athlone Care Ltd

Person in charge

  • Charmaine Moyo (Manager)
Are you the Owner/Manager of Athlone Care Ltd? View your Advertising Options

Athlone Care Ltd Reviews (3)

8.9

Athlone Care Ltd has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Athlone Care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
2
2
3
0

Review from L H (Client) published on 7 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would love recommend Athlone Care as they have friendly staff who are always smiling and I look forward to seeing them everyday, they also can see and do things without asking them. They treat me with respect always. All the ladies that comes to me are wonderful they put their heart and soul into
their work, they are always on time and they communicate if they are running late. Please kindly thank three members of staff in particular they are the THREE AMEGOES (All for one and one for all) . On the other hand the office has improved a lot as I had problems with them at begin, they now know what I want and I'm happy. Please keep the usual ladies coming as I will be lost without them.

Reply from David Mugwangi, Owner at Athlone Care Ltd

Thank you for your kind words and heartfelt feedback! We're thrilled to hear that our team - especially the "Three Amegoes" - has made such a positive impact. Your appreciation, acknowledgement and recognition means the world to us, and we're glad to know the improvements in the office have made a difference too. We'll work to ensure your regular carers continue supporting you just as you like. Your feedback helps us to continue to improve our services as well as formally recognise our staff and their impact on our customers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan H (Daughter of Client) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nearly two weeks in to receiving her care from the Athlone Care Team they already feel like an extension to our family.
They have demonstrated nothing but professionalism in their care of Mum.
They are hardworking, kind, caring, respectful and attentive to even the smallest aspects of Mums individual
needs as well as patient, understanding, skilled and knowledgeable in what they do whilst maintaining high standards of hygiene and care.
Very importantly is the continuity of care provided by the same carers (particularly one absolutely lovely lady which has made a great difference to Mum who always asks them how can they always be happy and laughing!
Even Mums dog likes them!
Thank you to the management of Athlone Care Agency for providing Mums current care.
I hope you realise what a great asset your "girls" are to you and that you value and reward them as they deserve.
Please will you continue with Mums care?.

Reply from David Mugwangi, Owner at Athlone Care Ltd

Thank you for your thoughtful review. We're truly touched to hear how welcomed and supported your mum-and even her dog-feel with our team. It's incredibly rewarding to know that our carers have made such a positive impact and that their warmth, professionalism, and dedication are recognised. We'll be sure to pass on your kind words to the team, especially the carer who's brought so much joy to your mum. We are absolutely committed to continuing her care and ensuring she receives the consistency, compassion, and respect she deserves. Thank you again for your trust in Athlone Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dee M (Wife of Client) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that looked after my husband were excellent. We had 4 visits per day 7 days a week and I cannot fault them. Nothing was too much trouble and they were courteous and friendly always they made my husband laugh and he always brought a smile to their faces. So thank you for looking after him
and I will always be grateful to you all for the professionalism shown.

Reply from Amina Adham, Registered Manager at Athlone Care Ltd

Thank you so much for your heartfelt review. We are truly honoured to have been entrusted with your husband's care. It's wonderful to hear that our carers were able to bring some joy and comfort to both of you during their visits. We pride ourselves on delivering compassionate and professional care, and your words affirm that we're doing just that. Your gratitude means the world to us, and we'll be sure to share your kind words with the team. If there's ever anything more we can do for you, please don't hesitate to reach out.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Athlone Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Athlone Care Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Athlone Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Athlone Care Ltd

What Type of Services does Athlone Care Ltd offer?

Athlone Care Ltd offers Home Care.

How many Carers does Athlone Care Ltd employ?

Athlone Care Ltd employs 86 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Athlone Care Ltd to verify any information. View our terms and conditions. Athlone Care Ltd has an Basic Service - more info.