Audley Care provides high-quality care services to people living in the local community in Tunbridge Wells.
Whether you need a little or a lot of support, the team are ready to help you live life, your way. Care packages are flexible and tailored to your needs so you only pay for what you need.
Services range from companionship to specialist and personal care including: cleaning, laundry, welfare checks, lifestyle and nutrition...
Care Provided by Audley Care Willicombe Park
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £37
Fees are dependent on services required, these can be discussed in more details at point of enquiry
Contact Audley Care Willicombe Park to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Audley Care Ltd
- Private Owned
Person in charge
- Stephanie Hutchinson (Branch Manager)
Audley Care Willicombe Park Reviews (28)
Audley Care Willicombe Park has a Review Score of 6.9 (6.944) out of 10, based on 3 reviews in the last 2 years.
Over all time Audley Care Willicombe Park has 28 reviews.
Audley has provided a reliable and consistent service for the last 12 months. The care team are thoughtful and resourceful, using initiative to resolve problems when necessary. They contact other member s of the family when needed and show a very respectful and caring attitude.
Thank you for your positive review, Audley always strives to provide an excellent level of personalised care by putting the customer and their needs at the heart of everything they do for the customer and their families.
During my visits, I have met a number of staff, managers, carers and bar/restaurant staff, who have all impressed me with their care and attention to my mother.
Thank you for your positive review. It is the aim of Audley that all our customers receive individual care and attention of the highest quality to meet all their needs.
Always on time, any rare occasion always kept informed.
All carers are lovely and get on with mum. Any problems are communicated so can be dealt with. Communication is superb unlike other firms had.
Really satisfied with care and carers.
We started using Audley Willicombe Mangement Ltd in early May of this year after we had been let down by another service provider. From the initial contact, through the first visit to set up a care plan the company has been very efficient and helpful. All the visiting carers have been lovely and have treated my father with great care. The whole team have be3en excellent and I would recommend them to anyone in our position thanks a lot.
I have found Audley to be extremely reliable and caring over the last 3-4years. I have recently increased the number of calls and they have been very accommodating and helpful. Importantly for me, they have an ample number of carers to cover my needs.
Excellent friendly supportive staff, willing to give support and advice. They give care with a smile and a chat putting the client at ease, treating them with dignity and looking after their needs.
The staff were always polite, reliable and friendly to her, and she very soon looked forward to their visits. She felt they had become more friends than carers which was reassuring to the family, and neighbours that she was getting first class care and attention.
The service is generally very good. The only slight complaint would be some of the time slots allocated for visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Audley Care Willicombe Park.
Awards / Recognitions (4)
- Recipient: Audley Care LtdDate: Wednesday 31 May 2023
- Recipient: Audley Care LtdDate: Thursday 31 Mar 2022
- Recipient: Audley Care LtdDate: Thursday 30 Apr 2020
Meet the Team (1)
I have 20 years of experience in the care sector. Qualified working towards Level 5 Leadership & Management Health and Social Care award.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Willicombe Park to verify any information. View our terms and conditions. Audley Care Willicombe Park has an Enhanced Service - more info.