Could not have a better care team, nothing was too much troubleRobert T(Son of Client/Service User)



Could not have a better care team, nothing was too much troubleRobert T(Son of Client/Service User)



At Betamindes, staff are fully committed to supporting your independence, whether in your own home, out and about or here at the Day Centre.
Fully committed to providing the highest quality care service throughout the Cheshire area including Nantwich, Crewe, Shavington, Wistaston, Wybunbury, Haslington and Sandbach.
The services include the provision of community home care and respite care services facilitated in the day centre.
At Betamindes, staff work collaboratively with other health providers...
Care Provided by Betamindes Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £39 - £42
- 30 Minute Visiting Care Fees: £27 - £29
We offer visiting times to accommodate individual need. Shorter or longer visiting times can be arranged.
Alongside Day Care Service and Homecare Service, we offer companionship calls at home, or in the community.
A wrap around service which offers waking or sleeping nights is also an option.
Contact Betamindes Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Betamindes Limited
- Private Owned
Person in charge
- Jean Rathbone (Registered Manager)
Betamindes Ltd Reviews (79)
Betamindes Ltd has a Review Score of 9.5 (9.463) out of 10, based on 8 reviews in the last 2 years.
Over all time Betamindes Ltd has 79 reviews.
She likes most of the other clients, but can be a bit intolerant in describing her experience to me afterwards. She never recalls what she did or ate, but never fails to mention this or that grumpy person! I have to bite my tongue and not observe that I have lots of experience of a grumpy soul at home..
Thank you so much for sharing such a thoughtful and positive review. It means a great deal to our team. We understand how challenging it can be when anxiety increases, so hearing that your wife feels comfortable, recognised, and welcomed by our carers is truly heart-warming. Familiar faces and...
We use Betamindes because of the wonderful care and consideration given to my sister-in-law in enabling her to stay in her own home. My sister-in-law had a severe stroke and needs four visits per day to get her up in the morning and put her to bed at night. The other two visits are for vitals. Betamindes staff are on time respectful and do a wonderful job caring for her and making her day bright & cheerful.
Our team strives to provide the highest level of care tailored to each individual's needs, and we're so glad to hear you're happy with our service
Mum likes all the carers from Betamindes. She feels safe and cared for when they are with her. I have always found them very courteous, helpful and great with Mum. It's great to see her have a giigled with them.
We're so glad to hear the package is working well for you all - that's exactly what we love to hear!
Excellent!
Thank you so much Sarah for your review and for taking the time to share your experience. It means a lot to know that the care we provide makes a positive difference. We always strive to offer the best possible support and comfort, and your feedback truly encourages us to keep doing so.
Excellent in every way. The girls are excellent and so kind with my husband, who has dementia
Thank you Yvonne for taking time to write a lovely review for usWe have a wonderful team who really do care and go that extra mile
When Mum's needs changed suddenly, Betamindes were my first port of call because they had been recommended to us by a friend. Care was arranged quickly by the management team and the carers quickly became friends. They have always treated Mum with the ultimate care and respect as well as offering support and a friendly ear to the rest of the family. Betamindes provides regular reviews to ensure we remain happy with the service and they also carry out frequent competency assessments so that the quality of care is maintained. We would definitely recommend Betamindes to others.
Thank you for your very kind review, we, at Betamindes, always endeavour to deliver the right support and care needed.
Whilst not perfect, improvements could be made - proactive communications, for example, Betamindes are professional and adopt, through diligence, staff aptitude and conscientiously applied procedure, a good client relationship. Engendering a degree of trust, confidence and peace of mind.
Thank you so much for your honest review. At Betamindes, we pride ourselves at being responsive to the everchanging needs of our clients and their families.
Excellent service from Betamindes the staff are very friendly and helpful at the office and the ladies who come out to Mum are very caring towards Mum from washing Mum to getting her breakfast they are kind towards her and easy to talk to very pleased with the help we get and put my mind at rest when I pop home for a few days.
Thank you so much for your lovely review. The whole team really appreciates when time is taken to give us a review for the recognition of the hard work and effort that each individual puts in to provide a service that meets our clients' and their families' needs.
Excellent service. Caring staff, especially two carers in particular. No issues during care package. Very sorry it came to an end! (Not our choice.)
We are so pleased that you have found our service not only excellent but also reassuring when looking after your mum. Your kind words really mean a lot to us as a team. It was a pleasure for our care team to support you and your mum. We have some lovely memories, and we enjoyed spending time with your mum. All the best!
The staff are incredibly kind and caring. When Mum comes home she is a different, more interactive person.
Thank you so much for your 5-star review! Betamindes are always keen and want to promote independence and social interaction, and we are so pleased that we are able to support you all as a family. I will share your feedback with the team. Thanks again.
I am wife to my husband who used Betamindes from December 2022. He had a very good relationship with the carers and had chats that made him feel that they cared. They kept him clean and tidy, kept him feeling as though he was a human being and as his wife I would advise anybody to employ Betamindes for safe care.
We are humbled by your review. It is always nice to hear words like safe care particularly when looking after a loved one at home. It was our privilege to look after your husband and we thank you for your very kind words.
With me not being at Betamindes, I have no idea what he is like whilst he's there but there seem to be no problems!
It's lovely to get a review like this!! Thank you for sharing your thoughts, we're so grateful for your 5-star review. Everyone at Betamindes strives to provide an excellent experience for everyone. Your partner is an absolute diamond!
Two members of staff made themselves available when we were first considering Betaminde's care for Dad and in subsequent calls. They demonstrated compassion and experience in dementia care. Another member of staff was very helpful in the transition to full-time residential care. Dad seems to have been well looked after, but more frequent updates and contact with the carers would have been welcome.
Thank you for sharing your experience with us. We set a high standard for ourselves and although we're so sorry to hear that your interaction with our carers was not met, we always aim to deliver a transparent service with access to carer notes, and meetings which we held regularly with you in the...
The staff and carers at Betamindes have always and continue to, provide excellent support for my dad. The carers I have personally interacted with have always been professional in their approach and very reliable.
Thank you for your review which we will share with the team. We're really pleased that you and your dad feel supported by our care team. We work exceptionally hard to ensure we deliver the best quality care. Your dad is such a lovely gentleman, it's an absolute pleasure being able to support your dad in continuing to live independently in his own home. Thanks again.
Nothing is too much trouble as they encourage support and give confidence to Mum and others and always with a warm smile.
Equally, the channel of communication is excellent with the family regarding any correspondence and events either on a one-to-one basis or through other methods.
Safety and meeting the needs of all is absolutely at the top of their priorities which gives the family great peace of mind and total reassurance.
They offer such a wide, interesting and varied day with wonderful guests including dog therapy, musicians, art and craft, the church and so much more.
The diligent service that is provided including wonderful lunches well one could not ask for anything more.
Best of luck in your continued success and kind regards to all your amazing staff.
Thank you for the time you have taken to leave us this review. We continue to strive to provide an outstanding service and to listen to your needs. It's always important to not become complacent and we'll do everything in our power to ensure your mum's wellbeing and all our clients. All our staff...
I cannot praise the staff highly enough. They are caring, friendly and helpful to all. Betamindes provide a safe and happy environment for vulnerable people. I have complete peace of mind while my wife is in their care.
Thank you for your kind words. Your feedback is very much appreciated by all the team at Betamindes and we are privileged to care for your wife.
Sometimes he was happy just to sit and read a book, but he was always safe and well looked after, and every time he went, he came back with his spirits lifted. Cannot thank the daycare team enough.
Thank you so much for the lovely review which in a few lines sums up beautifully the results of spending time with us.
Mum was very happy with her carers and grew very fond of them. She appreciated everything they do for her, especially her regular afternoon/evening carer who had the bedroom routine off to a fine art. As I live 80 miles away and this always gives me peace of mind. The carer's online visit reports were also invaluable.
Thank you Andrew for taking the time to write us a review and for your kind words and honesty about the quality of care your mum received from our care team. The staff have welcomed your comments and are happy that they were all able to contribute to your mum's care at home. It is always good to...
We would like to thank all the staff who have helped and supported our mother over the last 18 months. They have been at all times professional, considerate and caring. Our mother enjoyed her time here and we would recommend it to anyone considering this service as an option. Many thanks.
Thank you so much for leaving us a 5-star review and your very kind recommendation. We are pleased to hear Mum developed a good relationship with Betamindes staff and carers within Daycare and that we were able to provide support that you and your mum needed. We will pass on your lovely feedback to our team.
It is excellent, the staff and everyone are very caring.
Very pleased.
Thank you for your kind review! And wonderful to hear we were recommended too. Many thanks.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Thursday 04 Dec 2025What a wonderful event organised by Crewe Care Community! Attended by our Claire - Care Field Supervisor
- Posted: Thursday 04 Dec 2025Well Done Sarah Earnshaw
- Posted: Thursday 04 Dec 2025Well Done Jane Taylor
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Betamindes Ltd.
Meet the Team (6)
Ian is from the local area and has been in business since the age of 23. He ran a successful joinery/carpentry business for 25 years before setting up Betamindes in 2005 with his wife Dawne. Ian has a personal interest and experience of looking after family members with different types of dementia and has used this extensive knowledge to create the quality service provided today.
‘On setting up Betamindes we had a very clear picture of the future, “our vision”. Today we are determined to stick to our principles and believe that everyone is entitled to the care package of their choice and Betamindes will be there to support our clients to make the process as seamless as possible’
Dawne worked within the NHS as a Registered Mental Nurse from 1985 – 2006, gaining vast knowledge and experience in the psychiatric arena before moving specifically into Dementia care in the late 1990s.
Dawne set up and managed day care centres in joint ventures with the NHS and Social Services in the West Midlands and South Cheshire area before launching Betamindes in 2005 as a family-run business in her local area of Wistaston.
We endeavour to ensure that our passion for an excellent quality service is entrenched in our organisational culture. We advocate bringing our passion and understanding to meet each person’s needs
With over 24 years of experience in adult social care, I’ve built a career grounded in compassion, purpose, and continuous learning. From starting out as a Care Assistant to becoming Operations Manager at Betamindes Care Services, I’ve always believed that everyone deserves to live with dignity and independence.
I lead our team with a commitment to person-centred care, empowering staff to deliver services that truly make a difference. I’m passionate about building strong relationships. Listening, supporting, and helping people thrive in their own homes and communities.
My background in commissioning and contract management gives me a strategic view of how we can deliver flexible, high-quality care that goes beyond expectations.
At Betamindes, we’re not just meeting needs, we’re creating a culture where people feel valued, respected, safe and supported.
The care sector is always evolving, and I’m proud to grow with it, continually improving services and advocating for those we support.
I’ve worked in care for almost 40 years, gaining experience across many areas, including care homes, extra care, homecare, and enablement services. I began my career as a care assistant and worked my way through different roles to where I am today. For over 15 years, I have been a Registered Manager, but no matter my role, my passion has always been and always will be within care.
My management background has given me experience in every aspect of this work. One of my proudest achievements was navigating a large team through the challenges of the pandemic with compassion and resilience at the heart of everything we did. I have strong knowledge of legislation, CQC standards and targets, and I bring great communication, risk management, and leadership skills to my role.
I am qualified with a QCF Level 5 Diploma in Leadership and Management, NVQ Level 3 and Level 4, and I’m also an A1 Assessor and Internal Verifier, to name a few of my achievements. I’d describe myself as a critical thinker, a problem solver, and above all, someone passionate about delivering the highest standard of quality care.
I bring to Betamindes not only my experience and knowledge of the care sector but also my drive to encourage and support my team. I strive to be the best I can be, and I love inspiring others to push themselves, aim for excellence, and deliver care that truly makes a difference.
I have been working in the care sector for over 4 years. Before that, I worked in Education.
isolation.
To relax, I enjoy crafts such as knitting, crocheting, and art. However, I am always happiest when I am sitting on a beach in the sunshine.
I started at Betamindes Care in August this year, but I’ve been working in the care sector for 35 years. Over that time, I’ve built up a wealth of experience, particularly in dementia care and palliative care. A role that I have been honoured to be a part of for many years. Alongside this, I’m also a qualified hairdresser.
For me, care has never been just a job. I love making a difference and enabling people to smile through the work we do. I’m a real team player, and I’m always on hand to help and support others whenever I can. Training in all areas of care has always been important to me; it isn’t just part of the role, it’s something I truly dedicate myself to.
Joining Betamindes felt like stepping into a family. We work hard, we laugh, and we support one another. Our work will always make a difference, and that’s what makes it so special. It doesn’t feel like “work”, it’s so much more, something that truly warms my heart, and I feel privileged to be a part of.
Frequently Asked Questions about Betamindes Ltd
How many Carers does Betamindes Ltd employ?
Betamindes Ltd employs 30 carers.
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