Betamindes Ltd

Betamindes was a lifesaver for me. My husband was well looked after and enjoyed going. The staff were kind and friendly. He has a good experience there.

Companionship and friends.

Excellent care and good to have carers with dementia knowledge. I would recommend it to anyone.

My wife has been a client for over ten years, at first in daycare when I felt I could leave her with confidence. As the Alzheimer's progressed, the daycare became impractical, and we switched to care in our own home. I was my wife's sole carer but looked forward to the hour or so given each week by Betamindes, again, I could leave her with confidence, and for the last few years, generally has the same carer each week, which gave consistency.

Excellent care and support over the past couple of weeks. Professional service.

When my mum needed more care than I could give her and I was getting to feel that I was unable to cope 24/5, the best thing I did was to enquire if Betamindes could help. The whole team were so helpful and supportive to my mum and myself, they are very kind and patient. My mum really enjoys the daycare centre twice a week and likes the carers on a Sunday. I am so thankful to have them as my mum declines.

Mum goes to Betamindes twice a week, she looks forward to the club every week and is buzzing every time she gets home. She has made lots of friends and enjoys all the activities and thinks the food is lovely, she said it's a wonderful place to meet her friends. The change in mum is amazing 5 stars out of 5 stars. The staff are helpful and friendly to both mum and the family.

My husband spent 2 or 3 days at Betamindes from time to time. He was mainly cared for by myself and our son but when holidays intervened we booked him in as necessary. Even though visits were not regular he was met with recognition and made to feel important and welcome. Following his death, I received a very understanding card and copies of photos we were able to use amongst other memories at his funeral.

The care provided by Betaminde carers enabled me to keep my wife at home in the same environment, not in a care home. This gave me some ME time. The staff were always punctual if they were to be delayed I was informed. At all times the staff worked for my wife and gave me peace of mind.

After an introductory visit by both of us, my husband has attended twice a week. He is picked up and brought home by the kindest, most helpful driver who assists him to and from the car. My husband looks forward to going to Betaminds, enjoys it and comes home healthily tired. He enjoys the activities and company, and a change from being at home. All the staff are very kind and helpful and encourage him to be as independent as possible.

I have found Betamindes to be extremely helpful and extremely kind to my husband. Always available to answer questions or concerns. I would highly recommend.

My mum goes to Betamindes four days a week, and really loves it. She calls it her club and gets so excited when she knows it's her days there. The staff are kind, caring and can't do enough to make everyone so welcome. They really look after Mum, and I have no worries at all, so I go to work in all confidence that Mum is being well looked after. She also has one of the carers bring her home and stay with her till 5 pm, so she is on her own for the least time possible, and they are very good, patient and kind to her. I wouldn't put my mum anywhere but at Betaminders. Even the office staff are lovely, good and helpful. Such peace of mind for me.

Before my dad went into a care home recently he used Betamindes for about 4 years. I cannot praise them enough they were absolutely brilliant, nothing was too much trouble for them. It is a testament to them that we were able to live in his own home for so long.

Most friendly and obliging care company I spoke to. They provided the amount of care I required at a reasonable rate. The representative visited to explain the details of the company. and took the full medical history of my husband. Program of planned visits with names of carer issued the same day. All carers have been very caring and friendly. Bravo!

Good reliable company but does have staff issues. Continuity is the biggest problem. As a client, regular carers are most important because a routine is established with the patient.

1) Certain management lack inspiration/confidence, don't seem to have hands-on regarding forward projection or indeed internal administration, also clients needs/records etc.

2) In structure correct to meet future needs/services.

3) Initially ok with senior staff, an open yearly meeting to cover planning with targets of objectives, etc.

4) Daily care staff to be fully trained in all aspects of clients' needs (health problems, disability, food hygiene, cooking.) Also, respect of any clients equipment.

5) The importance of personal hygiene, providing meals and also advice (various needs) of GP service.

6) Project with quality/services is the essence of achievement!

Nothing is ever too much for the girls to do, they are always very friendly. Excellent service.

Nice to hear the occasional chatter with the carers, even though difficult to understand but the occasional smile says it all and makes their visits so important and worthwhile.

Could not have a better care team, nothing was too much trouble. All carers were superb, and we could not have coped without them. They coped very well with all the ups and downs of a very awkward elderly man.

My husband has been attending Betamindes day service for the last 6 months. He really looks forward to going and the environment is very homely and welcoming. The activities are paced through the day and the group setting provides stimulation that I often find hard to replicate at home particularly in current times. I have also found them very supportive to me and the two days I get to myself every week are a lifesaver.