Our care visits start at 45 minutes up to full live-in-care.
We DO NOT charge for assessments or for meetings.
Please contact us directly to discuss your or a loved ones personal circumstances.
Services include Personal Care, Domestic tasks / Cleaning, Making Meals, Shopping, Medication Prompts, Companionship and Trips out. These are among many of the things we do to keep the person safe and sound in their own home or residence, for as long as possible.
Bluebird Care Edinburgh has a Review Score of 9.6 (9.550) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Edinburgh has 61 reviews.
4.0 out of 5
Thank you so much for taking the time to review our services for your mum. We are delighted to hear that even during the most difficult times facing our sector we have been able to provide the continuity of care so important to her. We take on board your comments about communication and as a team, we are disappointed to have dropped the ball on this occassion. If you'd like to elaborate on this, I would be more than happy to hear from you. Your kind words have been passed on to the staff involved.
4.0 out of 5
Thank you for taking the time to leave a review. We are dedicated to continuously improving our practice, and your feedback is highly valued. We'd welcome the opportunity to discuss your score of 3/5 for management at our next review with a view to improving your opinions in this area.
5.0 out of 5
Thank you for taking the time to leave a review. We are dedicated to continuously improving our practice and your feedback is highly valued. Your comments have been passed to Mum's care team who will be thrilled at this recognition and their role in keeping Mum safe at home.
5.0 out of 5
Thank you for taking the time to leave a review. We are dedicated to continuously improving our practice and your feedback is highly valued. Your kind words will be passed to Mum's care team.
5.0 out of 5
Thank you for taking the time to leave a review. We are dedicated to continuously improve our practice and your feedback is highly valued. Disappointing you feel that the excellent care we provide isn't value for money and we'd love to discuss this with you further.
5.0 out of 5
Thank you for taking the time to leave a review. We are dedicated to continuously improve our practice and your feedback is highly valued. Your comments have been shared with the team who are truly pleased to know they are making a difference.
3.0 out of 5
Hello Jean,
Thank you for taking the time to leave us a review and providing us with feedback. We take all feedback very seriously and pride ourselves in the normal excellent reviews we receive.
We’re sorry to hear that your experience is not matching your expectations. Whilst this last year has been like no other, we have had to endure very difficult times in supporting everybody during the Coronavirus outbreak and through these unprecedented times. We cannot respond more fully on this platform due to GDPR, but conversations regarding this situation are ongoing and once again, we are very sorry that you feel the experience did not meet your expectations.
Your latest email has just been responded to and we look forward to working with you to meet Mum's outcomes.
3.0 out of 5
Thanks so much for taking the time to review our services and we apologise for falling short of the mark in providing your cleaning service. It was lovely to speak with you on the phone and we will put in place the things discussed immediately. Delighted to learn that despite your experience in some areas you are keen to work with us to regain our normal excellent service. Your comments have been shared with all of our team and acted upon. Thanks again; your opinion really matters to us.
4.0 out of 5
Your review is extremely valuable to us, and thank you for working with our Operations Manager over the past few weeks on the issues you have raised allowing us to make our service fit your needs exactly. We have shared this with your care team and will continue to seek your feedback over the coming months. Thanks again.
5.0 out of 5
Thank you so much for your excellent review. This really matters to us and will be shared with the team involved in your mother's care.
4.0 out of 5
Thank you for taking the time to provide us with such an honest, invaluable review. This really matters to us as we can see where things need some TLC in our teams. Covid has presented us with challenges due to staff having to take time out of their roles where you previously enjoyed such great continuity. It would be really useful if your notes are made using our electronic system so our supervisors can see these too and pick up on any communication required with the team. We will continue to keep in touch with you over the coming weeks to monitor your satisfaction and work with you for that 5-star rating. Thanks again for your feedback.
4.0 out of 5
Thank you for taking the time to complete this review and for speaking with us thereafter to discuss your comments made. It's lovely to hear how much you value and appreciate our service, but we also understand how frustrating it is when your regular carer doesn't arrive as planned and someone else comes in her place. With your visit being 7 am, we accept there have been challenges in communication, and we have taken this on board. We will continue to keep in contact to monitor things. Your feedback is important to us, so thanks again.
4.0 out of 5
Your review is really important to us, so thank you for taking the time to write such lovely words about your mother's care and support. This will be shared with the team directly involved in her service.
5.0 out of 5
Thank you so much for taking the time to review our services. We are very pleased to hear that you mention in particular our new automated electronic rostering is working well for you. Your comments about our staff are invaluable and will be shared with the team involved with your care, thanks again.
5.0 out of 5
Thank you for your kind words about our service. This means a lot to all of the team involved in mum's care.
5.0 out of 5
Thank you so much for your very kind words on our care service for your father and our sincere condolences once again for your loss. It's incredibly gratifying that we were able to assist and be part of his life, and all the staff - especially his carers will miss him deeply.
5.0 out of 5
Thank you so much for your extremely positive review Rosemary, we are so glad that everything is going well. I will share your comments with all those involved in your mother's care as I am sure they will all be delighted too.
4.0 out of 5
Thank you, Margaret, for the very kind comments on our service.
We are so pleased that your mother is happy with the staff who visit (which we will of course share with them) and also that you have deemed the service good enough to pass details on to your friends, that is most kind of you.
If there is anything else that you feel we could do, to help us score the magical 5 out of 5, we would love to hear from you.
4.0 out of 5
Thanks so much for taking the time to review us and we are thrilled mum is settling into a routine with regular carers. We know very well how important this is to work with you in perfecting things for them from afar and we strive to get that 5-star rating in the coming months in their eyes. Your feedback both here and personally by email is very important to us and we will be sure to pass this on to all involved. Thanks again.
5.0 out of 5
Thanks so much for your kind words. We are delighted mum is settling into a good routine with regular carers at the time she wants to receive her care. This will be shared with all the team involved. Thanks again, means a lot.
The Review Score of 9.6 (9.550) out of 10 for Bluebird Care Edinburgh is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Edinburgh is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
Jane Perry started her home care journey with her husband, John back in 2008 when she purchased Bluebird Care Edinburgh.
Over the years, Jane has worked tirelessly to ensure she has a good team around her with the same passion for delivering high-quality, person-centric home care.
She got involved in the care sector as when she was looking for home care for her grandmother in Glasgow back in 2008, she was appalled at the lack of knowledge, services, and general attitude of the companies she contacted. This set off a ‘light bulb’ moment.
After extensive research, she chose Bluebird Care as they shared her ethos of providing a good old-fashioned service along with the ongoing support required to get her business up and running.
With Jane’s strong leadership together with her management team, she ensures that the interests and well-being of all customers and her team are met. Working with multidisciplinary teams and integrating with other leaders in the Social Care sector, Jane is as driven now as she ever was, to deliver the best, home care services possible.
Outside of work, Jane lives in the South of Edinburgh with her husband John. She loves listening to music, good food and wine, spending time with her family, and let’s not forget taking her dog (and best friend), Robbie for various walks to the woods and the beach.
John has worked in customer-facing and account management roles for over 35 years and is acutely aware of the importance of good customer service and the impact that it can have.
With John’s knowledge and experience, you’ll normally find that he’s the first point of contact when someone is looking for care for themselves or a loved one. He is friendly, knowledgeable, and passionate about providing a solution for every customer who is looking for a care package. He always takes the time to understand the customer’s needs, ensuring they have all the information required to make an informed decision about who cares for either themselves or their loved ones.
Outside of work, John is happily married to the lovely Jane and loves spending time with his family. He has 2 boys Nick and Adam along with 2 beautiful granddaughters, Eva and Alyssa. He loves football and supports his local team Hibs. He is also a very keen golfer, where he is a member of Broomieknowe Golf Club and plays of a handicap of 6.
His other interests are listening to to 70s & 80’s soul music.
Geraldine joined the care sector at the age of seventeen as a Care Assistant in a private residential setting working alongside adults and children with learning disabilities. She worked there while attending University to complete my Honours degree in Applied Social Studies. After obtaining her qualification, she moved to Scotland from Ireland and joined the Care at Home sector and states she has never looked back.
As Registered Manager, Geraldine spends her time empowering her team, and always ensuring the quality and compliance remains high. She is passionate about delivering high-quality homecare service to people within the community and is honoured to be a part of the Bluebird Care team.
Outside of work, you will find Geraldine spending time with her family, returning to Ireland as often as she can, reading and yoga.
Ashley began her career in the care sector 13 years ago, starting as a care worker. Over the years, she has worked incredibly hard to progress in her chosen profession, achieving her SVQs in Level 2, Level 3, and Level 4. She is currently halfway through her management qualification, further demonstrating her commitment to both personal development and the industry.
Ashley has a deep passion for working in the care sector, and what she loves most about it is that no two days are ever the same. Each day brings new challenges and opportunities, which keeps her engaged and motivated. She finds immense fulfilment in being able to help people remain in their own homes, surrounded by the comforts and familiarity that make them feel safe and happy. To her, the ability to support individuals to live independently, while maintaining their dignity and comfort, is incredibly rewarding.
Outside of work, Ashley leads an active and fulfilling life. She enjoys spending quality time with her children, exploring new places and creating lasting memories together. In addition to this, Ashley has a passion for horses and often spends time on the yard caring for them.
Ashley’s dedication to her work and her personal life is a testament to her strong work ethic and her commitment to the people she cares for. Her enthusiasm for helping others, coupled with her ongoing professional development, makes her a valued member of Bluebird Care Edinburgh and an inspiration to those around her.
Chelsea has been dedicated to the care sector since 2019, following her search for a new challenge after maternity leave. Originally from Cornwall, she relocated to Edinburgh with her husband, where she quickly found her passion for helping others. Chelsea began her career as a care assistant, where she developed a deep understanding of the industry, and has since progressed through roles as a supervisor and now as a coordinator. This progression reflects her unwavering commitment to improving the lives of those she serves and her drive for personal and professional growth.
Currently working towards her SVQ Level 4 qualification, Chelsea is constantly seeking opportunities to enhance her skills and deepen her expertise in the care sector. Her "Tetris brain" allows her to thrive in her coordinating role, as she enjoys the complex challenge of organizing people and resources to ensure the best possible outcomes for clients and colleagues alike. The joy she finds in problem-solving and optimizing processes is matched only by her genuine love for helping people—this is the foundation of her work and why she remains so passionate about the care industry.
Beyond her professional life, Chelsea is an advocate for charity work and giving back to her community. She has a history of taking on physical challenges to raise money for important causes, including shaving her hair for Cancer Research, completing the Pretty Muddy 5K, and in May 2025 she is walking 83 miles for Alzheimer Scotland. Chelsea’s commitment to making a positive impact extends far beyond her job, as she strives to create a better world both at work and in her personal life.
When she’s not coordinating, you can find Chelsea enjoying music, exploring new food experiences, and embracing the outdoors. She values maintaining a healthy work-life balance while continuing to contribute to the wellbeing of others in everything she does.
John has worked in the care sector for over 18 years; he has worked in private, residential and care at home. His journey started as a support worker with ILS where he progressed to senior carer.
He completed his SVQ level 3 and then moved to Hansel Alliance where he worked with young adults with complex care needs. During his time here, he progressed to coordinator and later the manual handling trainer.
After that, he moved on to be a personal assistant for a young man who was nonverbal with complex autism, but he missed the training side, so he moved to Carewatch where he was training manager for 6 years.
He enjoys training because he feels he can give people the best knowledge and understanding to provide high-quality care. Learning from his experiences, he likes to laugh during training to ensure that it keeps fun to allows people to retain more.
In his spare time, he likes to play pool, and clay pigeon shooting, and he does dabble in buying and selling antiques and collectables.
Natalie Alexander has over 20 years’ experience in delivering all things Wellness. She holds Diplomas in Understanding Mental Health, Menopause Awareness and Wellness, Life Coaching, Reiki Master, Meditation and Relaxation, hosts Wellness retreats in Athens, Greece and has written a 21-day Anxiety programme, an award-winning 7 -week Energy program, delivered many workshops to businesses and individual clients and is an author.
Maria has over 30 years of experience in running several retail businesses and 20 years in property management. Whilst not specific to the home care sector, she has a wealth of experience to help support our 3 offices to remain high in quality, and fully compliant with a little bit of fun.
Interesting fact: whilst she’s lived in Scotland since 1978, she’s fluent in Italian.
In her spare time, you’ll find her walking her dog Toby, cooking up a storm in the kitchen and spending time with her family & friends.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Edinburgh to verify any information. View our terms and conditions. Bluebird Care Edinburgh has an Enhanced Service - more info.
