Bluebird Care Edinburgh

75a Peffer Place, Edinburgh EH16 4BB
Review Us
9.6 61 Reviews
  • Bluebird Care Edinburgh, Edinburgh
Bluebird Care Edinburgh have been been in business since 08/08/08 and from that date, have delivered literally thousands of successful care visits since that time.

Bluebird Care Edinburgh provide high-quality, person-centric home care, meaning that services are individually tailored to suit the customer's needs. They respect the customer's personal preferences and make the most of their homely comforts.

Care visits start at 45 minutes up to full live-in care with no minimums. Bluebird Care Edinburgh DO NOT believe in charging management fees for assessments or for customer reviews. They tailor their visits to what you, 'The Customer', wants. Their care plans are flexible to the customers' needs, and they have a team of happy and committed staff who continue to produce excellent care in the comfort of their customers' home's or residencies.

Bluebird Care Edinburgh invests heavily in technology, training, and recruitment, looking to be consistent in its commitment to continuing its high standards. The management team are innovative and regularly seeks reviews from their team, customers, and family to ensure that any changes are well received and to seek further improvements.

Some useful facts to know:

Recognised as on of the best home care providers, not only in Edinburgh, but throughout the entire country, Bluebird Care Edinburgh are proud to continue to deliver high quality care to each and every one of their customers.

•        They fully manage the overall home care requirements to ensure the customers are covered each step of the way.
•        They are on hand to support customers 365 days a year. Care visits don’t stop simply because it’s a Bank Holiday. They have an on-call service for out-of-hours.
•        Free access to OpenPASS. This is an app that allows family members to access carer's notes after visits, and even leave notes/comments with their loved ones no matter where they are in the world.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our care visits start at 45 minutes up to full live-in-care.
We DO NOT charge for assessments or for meetings.
Please contact us directly to discuss your or a loved ones personal circumstances.
Services include Personal Care, Domestic tasks / Cleaning, Making Meals, Shopping, Medication Prompts, Companionship and Trips out. These are among many of the things we do to keep the person safe and sound in their own home or residence, for as long as possible.

Good to Know

Group/Owner

Person in charge

  • Geraldine O'Reilly (Registered Care Manager)

Bluebird Care Edinburgh Reviews (61)

Total of 61, showing 61-61
9.6

Bluebird Care Edinburgh has a Review Score of 9.6 (9.550) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebird Care Edinburgh has 61 reviews.

Overall Experience

  • 44
  • 13
  • 3
  • 1
  • 0

Date Published

61
0
9
10
51
Overall Experience  Overall Experience 5.0 out of 5

I have used this company for two years since needing help with showers, washing hair etc
after developing cracked vertebrae through osteoporosis. They have tried to match my two carers to my demands and especially that I like the same people it establishes trust, saves time so we can have a coffee
together whilst putting the world to rights, very important for someone living on their own.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Bluebird Care Edinburgh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Bluebird Care Edinburgh is calculated as follows: ( (43 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Edinburgh is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 30 Jul 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Excellent

(6)

How good is our staff team? Very good

(5)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Excellent

(6)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

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Awards / Recognitions (17)

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Meet the Team (10)

Jane

Jane Perry

Job Title: Director

Joined: 2008

Jane Perry started her home care journey with her husband, John back in 2008 when she purchased Bluebird Care Edinburgh.


Over the years, Jane has worked tirelessly to ensure she has a good team around her with the same passion for delivering high-quality, person-centric home care.


She got involved in the care sector as when she was looking for home care for her grandmother in Glasgow back in 2008, she was appalled at the lack of knowledge, services, and general attitude of the companies she contacted. This set off a ‘light bulb’ moment.


After extensive research, she chose Bluebird Care as they shared her ethos of providing a good old-fashioned service along with the ongoing support required to get her business up and running.


With Jane’s strong leadership together with her management team, she ensures that the interests and well-being of all customers and her team are met. Working with multidisciplinary teams and integrating with other leaders in the Social Care sector, Jane is as driven now as she ever was, to deliver the best, home care services possible.


Outside of work, Jane lives in the South of Edinburgh with her husband John. She loves listening to music, good food and wine, spending time with her family, and let’s not forget taking her dog (and best friend), Robbie for various walks to the woods and the beach.

John

John Perry

Job Title: Director

Joined: 2007

John has worked in customer-facing and account management roles for over 35 years and is acutely aware of the importance of good customer service and the impact that it can have.


With John’s knowledge and experience, you’ll normally find that he’s the first point of contact when someone is looking for care for themselves or a loved one. He is friendly, knowledgeable, and passionate about providing a solution for every customer who is looking for a care package. He always takes the time to understand the customer’s needs, ensuring they have all the information required to make an informed decision about who cares for either themselves or their loved ones.


Outside of work, John is happily married to the lovely Jane and loves spending time with his family. He has 2 boys Nick and Adam along with 2 beautiful granddaughters, Eva and Alyssa. He loves football and supports his local team Hibs. He is also a very keen golfer, where he is a member of Broomieknowe Golf Club and plays of a handicap of 6.
His other interests are listening to to 70s & 80’s soul music.

Geraldine

Geraldine O'Reilly

Job Title: Care Manger

Joined: 2022

Geraldine joined the care sector at the age of seventeen as a Care Assistant in a private residential setting working alongside adults and children with learning disabilities. She worked there while attending University to complete my Honours degree in Applied Social Studies. After obtaining her qualification, she moved to Scotland from Ireland and joined the Care at Home sector and states she has never looked back.


As Registered Manager, Geraldine spends her time empowering her team, and always ensuring the quality and compliance remains high. She is passionate about delivering high-quality homecare service to people within the community and is honoured to be a part of the Bluebird Care team.


Outside of work, you will find Geraldine spending time with her family, returning to Ireland as often as she can, reading and yoga.

Ashley

Ashley Duncan

Job Title: Field Care Supervisor

Joined: 2023

Ashley began her career in the care sector 13 years ago, starting as a care worker. Over the years, she has worked incredibly hard to progress in her chosen profession, achieving her SVQs in Level 2, Level 3, and Level 4. She is currently halfway through her management qualification, further demonstrating her commitment to both personal development and the industry.
Ashley has a deep passion for working in the care sector, and what she loves most about it is that no two days are ever the same. Each day brings new challenges and opportunities, which keeps her engaged and motivated. She finds immense fulfilment in being able to help people remain in their own homes, surrounded by the comforts and familiarity that make them feel safe and happy. To her, the ability to support individuals to live independently, while maintaining their dignity and comfort, is incredibly rewarding.
Outside of work, Ashley leads an active and fulfilling life. She enjoys spending quality time with her children, exploring new places and creating lasting memories together. In addition to this, Ashley has a passion for horses and often spends time on the yard caring for them.


Ashley’s dedication to her work and her personal life is a testament to her strong work ethic and her commitment to the people she cares for. Her enthusiasm for helping others, coupled with her ongoing professional development, makes her a valued member of Bluebird Care Edinburgh and an inspiration to those around her.

Chelsea

Chelsea Feeney

Job Title: Coordinator

Joined: 2024

Chelsea has been dedicated to the care sector since 2019, following her search for a new challenge after maternity leave. Originally from Cornwall, she relocated to Edinburgh with her husband, where she quickly found her passion for helping others. Chelsea began her career as a care assistant, where she developed a deep understanding of the industry, and has since progressed through roles as a supervisor and now as a coordinator. This progression reflects her unwavering commitment to improving the lives of those she serves and her drive for personal and professional growth.
Currently working towards her SVQ Level 4 qualification, Chelsea is constantly seeking opportunities to enhance her skills and deepen her expertise in the care sector. Her "Tetris brain" allows her to thrive in her coordinating role, as she enjoys the complex challenge of organizing people and resources to ensure the best possible outcomes for clients and colleagues alike. The joy she finds in problem-solving and optimizing processes is matched only by her genuine love for helping people—this is the foundation of her work and why she remains so passionate about the care industry.
Beyond her professional life, Chelsea is an advocate for charity work and giving back to her community. She has a history of taking on physical challenges to raise money for important causes, including shaving her hair for Cancer Research, completing the Pretty Muddy 5K, and in May 2025 she is walking 83 miles for Alzheimer Scotland. Chelsea’s commitment to making a positive impact extends far beyond her job, as she strives to create a better world both at work and in her personal life.
When she’s not coordinating, you can find Chelsea enjoying music, exploring new food experiences, and embracing the outdoors. She values maintaining a healthy work-life balance while continuing to contribute to the wellbeing of others in everything she does.

John

John MacDonald

Job Title: Learning & Development Manager

Joined: 2023

John has worked in the care sector for over 18 years; he has worked in private, residential and care at home. His journey started as a support worker with ILS where he progressed to senior carer.


He completed his SVQ level 3 and then moved to Hansel Alliance where he worked with young adults with complex care needs. During his time here, he progressed to coordinator and later the manual handling trainer.


After that, he moved on to be a personal assistant for a young man who was nonverbal with complex autism, but he missed the training side, so he moved to Carewatch where he was training manager for 6 years.


He enjoys training because he feels he can give people the best knowledge and understanding to provide high-quality care. Learning from his experiences, he likes to laugh during training to ensure that it keeps fun to allows people to retain more.


In his spare time, he likes to play pool, and clay pigeon shooting, and he does dabble in buying and selling antiques and collectables.

Natalie

Natalie Alexander

Job Title: Wellness & Mindfulness Expert

Joined: 2024

Natalie Alexander has over 20 years’ experience in delivering all things Wellness. She holds Diplomas in Understanding Mental Health, Menopause Awareness and Wellness, Life Coaching, Reiki Master, Meditation and Relaxation, hosts Wellness retreats in Athens, Greece and has written a 21-day Anxiety programme, an award-winning 7 -week Energy program, delivered many workshops to businesses and individual clients and is an author.

Maria

Maria Lisi

Job Title: Business Support

Joined: 2023

Maria has over 30 years of experience in running several retail businesses and 20 years in property management. Whilst not specific to the home care sector, she has a wealth of experience to help support our 3 offices to remain high in quality, and fully compliant with a little bit of fun.


Interesting fact: whilst she’s lived in Scotland since 1978, she’s fluent in Italian.


In her spare time, you’ll find her walking her dog Toby, cooking up a storm in the kitchen and spending time with her family & friends.

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Andrew Spurling

Job Title: Accounts Assistant

Joined: 2022

Coming Soon!

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Aoife Collins

Job Title: Supervisor

Joined: 2024

Info coming soon!

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