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Thanks to effective and friendly home and live-in care services, clients are able to remain at home in the familiar surroundings they cherish, without stress or upheaval.
While being skilled in many specific care-related needs, employees can offer assistance with daily chores such as going to...
Bluebird Care (Epsom, Kingston & Sutton) provides care that is tailored to the needs of the individual, as a realistic alternative to moving into residential care.
Thanks to effective and friendly home and live-in care services, clients are able to remain at home in the familiar surroundings they cherish, without stress or upheaval.
While being skilled in many specific care-related needs, employees can offer assistance with daily chores such as going to the shops, out for a walk or even helping to enjoy the garden.
The areas that Bluebird Care Epsom and Kingston covers are as follows:
- Epsom and Ewell
- Ashtead
- Banstead
- Stoneleigh
- Worcester Park
- Kingston
- Chessington
- Surbiton
- New Malden
- Berrylands
- Coombe.
Care Provided by Bluebird Care Epsom, Kingston & Sutton
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Bluebird Care Epsom, Kingston & Sutton to get a personalised quote:
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Jordan Bardbury (Care Manager)
Bluebird Care Epsom, Kingston & Sutton Reviews (58)
Bluebird Care Epsom, Kingston & Sutton has a Review Score of 9.5 (9.464) out of 10, based on 15 reviews in the last 2 years.
Over all time Bluebird Care Epsom, Kingston & Sutton has 58 reviews.
Bluebird are always quick to respond to our needs and requests. The day and evening carers are exceptionally caring. A shoutout for Rachel D who comes in daily min - Fri she is wonderful and very supportive.
Bluebird are always quick to respond to our needs and requests. The day and evening carers are exceptionally caring. A shoutout for Rachel D who comes in daily min - Fri she is wonderful and very supportive.
Thank you so much for your wonderful feedback. We're delighted to hear that our team is always quick to respond to your needs and requests, and that you find our day and evening care experts exceptionally caring and supportive.
A special thank you for recognising Rachel D. We'll be sure to pass...
Thank you so much for your wonderful feedback. We're delighted to hear that our team is always quick to respond to your needs and requests, and that you find our day and evening care experts exceptionally caring and supportive.
A special thank you for recognising Rachel D. We'll be sure to pass on your lovely comments to her. It's fantastic to hear how much of a positive difference she makes during her daily visits, and we know she'll be thrilled to hear that her care and support are so appreciated.
Thank you again for taking the time to share your experience with us. Your kind words mean a great deal to the whole Bluebird Care team.
Bluebird provided an excellent service and organised a live in carer for my mother at short notice. The carer was very kind to my mother and looked after her whilst she recovered from a recent fall and prolonged stay in hospital. I would thoroughly recommend them.
Bluebird provided an excellent service and organised a live in carer for my mother at short notice. The carer was very kind to my mother and looked after her whilst she recovered from a recent fall and prolonged stay in hospital. I would thoroughly recommend them.
It's wonderful to know that her care expert made such a positive...
Thank you so much for taking the time to share your experience. We're delighted to hear that we were able to arrange a Live In care expert for your mother at short notice and provide the support she needed during her recovery.It's wonderful to know that her care expert made such a positive difference by providing kind and compassionate care during what must have been a challenging time for your family. Your recommendation means a great deal to all of us at Bluebird Care, and we truly appreciate your trust in our team.
Thank you again for your thoughtful feedback.
I've used Bluebird Care for almost 5 years. They looked after my husband before he sadly left us. They supported me so much throughout. The office staff organised my care quickly and professionally when I became poorly. I have a good relationship with all the carers. I've never come across a carer...
I've used Bluebird Care for almost 5 years. They looked after my husband before he sadly left us. They supported me so much throughout. The office staff organised my care quickly and professionally when I became poorly. I have a good relationship with all the carers. I've never come across a carer I didn't like. Their work is neat, tidy and competent. I also really liked the live-in carer they provided temporarily, whilst I recovered. I recommend Bluebird Care to lots of people.
Thank you so much for your kind and heartfelt words.
We're especially pleased to hear that our office team could arrange your care quickly and professionally when you needed support, and that you've built such positive relationships with our Care Experts over the years. Providing compassionate,...
Thank you so much for your kind and heartfelt words.
We're especially pleased to hear that our office team could arrange your care quickly and professionally when you needed support, and that you've built such positive relationships with our Care Experts over the years. Providing compassionate, respectful, and high-quality care is at the heart of everything we do, so your feedback about the team's kindness, competence, and professionalism is truly appreciated.
We're also delighted that the Live-In care provided during your recovery made a positive difference for you.
Thank you again for your trust and for recommending Bluebird Care to others. Your support and recommendation mean so much to the whole team.
I am extremely happy and satisfied with the service and care provided by Bluebird. The carers are always punctual, polite and professional. They provide excellent care and company for my 94 year old mum, who feels completely safe with them and looks forward to seeing them. I would highly recommend...
I am extremely happy and satisfied with the service and care provided by Bluebird. The carers are always punctual, polite and professional. They provide excellent care and company for my 94 year old mum, who feels completely safe with them and looks forward to seeing them. I would highly recommend Bluebird to other family members and friends looking for carers.
Thank you so much for your kind words and recommendation. We are delighted to hear that you and your mum are so happy with the care and support provided by our team.
Our carers take great pride in delivering compassionate, reliable, and professional care, so it means a lot to know your mum feels...
Thank you so much for your kind words and recommendation. We are delighted to hear that you and your mum are so happy with the care and support provided by our team.
Our carers take great pride in delivering compassionate, reliable, and professional care, so it means a lot to know your mum feels safe, comfortable, and enjoys their company.
We truly appreciate your trust in Bluebird Care and your recommendation to family and friends. Thank you for taking the time to share your experience.
In general I have been happy with the care and support that I have recieved. There have been some communication difficulties on occasion, not helped because I can be hard of hearing. My present carer went 'over and above' when she was looking after my husband during the final phase of his illness.
In general I have been happy with the care and support that I have recieved. There have been some communication difficulties on occasion, not helped because I can be hard of hearing. My present carer went 'over and above' when she was looking after my husband during the final phase of his illness.
It is especially meaningful to hear your kind words about your present Care Expert. Going "over and above" during such a...
Thank you very much for taking the time to share your feedback. We are truly pleased to hear that you have been happy with the care and support you have received overall.It is especially meaningful to hear your kind words about your present Care Expert. Going "over and above" during such a difficult and emotional time, particularly in the final phase of your husband's illness, reflects the dedication and compassion we strive to provide to every family we support. We will be sure to share your appreciation with her.
Thank you again for your honest feedback and for allowing us to be part of your care. Please do not hesitate to let us know if there is anything further we can do to support you.
Very good. Helpful. Friendly.
Very good. Helpful. Friendly.
We're delighted to hear that you found our team helpful and friendly, as providing compassionate, reliable support is at the heart of everything we do. Your feedback means a...
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience with Bluebird Care.We're delighted to hear that you found our team helpful and friendly, as providing compassionate, reliable support is at the heart of everything we do. Your feedback means a great deal to us and to the carers who work hard every day to make a positive difference.
Thank you again for your review, have a lovely day!
I am pleased with the service. The helpers I have had have been helpful, organised and kind. They understood what was expected of them. Meals were varied and on time.
I am pleased with the service. The helpers I have had have been helpful, organised and kind. They understood what was expected of them. Meals were varied and on time.
Thank you very much for your kind feedback. We are delighted to hear that you have been pleased with the service and that our Care Experts have been helpful, organised, and kind in meeting your expectations. It is also wonderful to know that you have been satisfied with the variety and timeliness...
Thank you very much for your kind feedback. We are delighted to hear that you have been pleased with the service and that our Care Experts have been helpful, organised, and kind in meeting your expectations. It is also wonderful to know that you have been satisfied with the variety and timeliness of the meals provided.Your positive comments mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to continuing to support you with the same high standard of care.
Thank you again for your trust in our service.
Very helpful, friendly & efficient.
Very helpful, friendly & efficient.
We really appreciate you taking the time to share your experience, and we look forward to continuing to support you in the future.
I am very happy with Bluebird Care Epsom. The care staff are excellent. The management staff are always available and very helpful.
I am very happy with Bluebird Care Epsom. The care staff are excellent. The management staff are always available and very helpful.
Thank you so much for your kind words and positive feedback. We're delighted to hear that you are happy with the care provided by Bluebird Care Epsom, Kingston and Sutton. Our care team works hard to deliver high-quality, compassionate support, and it's wonderful to know their efforts have made a...
Thank you so much for your kind words and positive feedback. We're delighted to hear that you are happy with the care provided by Bluebird Care Epsom, Kingston and Sutton. Our care team works hard to deliver high-quality, compassionate support, and it's wonderful to know their efforts have made a positive difference.We're also pleased that you have found our management team to be helpful and accessible whenever needed. Your feedback means a great deal to us and motivates the whole team to continue providing the best possible care and support.
Thank you again for taking the time to share your experience.
He assists me with my toileting and showering and prepares three meals a day for me; breakfast, lunch and dinner. He also washes my bed clothes and personal clothes. He is meticulous in...
He assists me with my toileting and showering and prepares three meals a day for me; breakfast, lunch and dinner. He also washes my bed clothes and personal clothes. He is meticulous in ensuring my personal hygiene and that of the kitchen and my bedroom and its en-suite toilet and bathroom.
He accompanies me and my cleaning lady or son on my daily walks and to Church every Sunday. He also supervises the daily exercises prescribed by my physiotherapist.
My Carer has become a personal friend and we share interesting conversation together.
We are absolutely delighted to hear how caring, attentive, and dedicated your live-in Care has been. It's heart-warming to know that he is always on hand when you need him and supports you so thoroughly with...
Thank you so much for your wonderful feedback about your experience with Bluebird Care.We are absolutely delighted to hear how caring, attentive, and dedicated your live-in Care has been. It's heart-warming to know that he is always on hand when you need him and supports you so thoroughly with your daily routines - from personal care and meal preparation to laundry and maintaining such high standards of hygiene in your home.
We're especially pleased that he accompanies you on your walks and to Church each Sunday, and that he supports you with the exercises prescribed by your physiotherapist. Providing care is about much more than practical assistance - it's about promoting independence, wellbeing, and companionship. It's truly lovely to hear that he has become not only a trusted Care Expert but also a personal friend with whom you can share meaningful conversations.
Your kind words mean a great deal to us, and we will be sure to pass on your appreciation.
From a personal perspective everyone I have dealt with has been exceptionally kind and helpful and has...
From a personal perspective everyone I have dealt with has been exceptionally kind and helpful and has instilled me with confidence about the quality of the care that my sister receives.
Thank you and keep up the great work.
Thank you so much for your kind and thoughtful words. We are truly grateful for your feedback and are delighted to hear that your sister feels so well supported and cared for by our team at Bluebird. It means a great deal to us to know that we've been able to provide both her-and you-with...
Thank you so much for your kind and thoughtful words. We are truly grateful for your feedback and are delighted to hear that your sister feels so well supported and cared for by our team at Bluebird. It means a great deal to us to know that we've been able to provide both her-and you-with confidence and peace of mind. We'll be sure to pass your lovely comments on to the team, who will be thrilled to know their efforts are appreciated. Thank you again, have a lovely rest of your day!
Bluebird Care have provided excellent home care for my sister over the past few years. The staff are always friendly & caring. Amount of care is regularly monitored & I particularly like the App which gives me access to the carers notes as I live 170 miles from my sister I am able to check how she...
Bluebird Care have provided excellent home care for my sister over the past few years. The staff are always friendly & caring. Amount of care is regularly monitored & I particularly like the App which gives me access to the carers notes as I live 170 miles from my sister I am able to check how she is each day.
Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with Bluebird Care. Supporting your sister from a distance is no small task, and we're so glad the App has been helpful in keeping you connected and reassured...
Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with Bluebird Care. Supporting your sister from a distance is no small task, and we're so glad the App has been helpful in keeping you connected and reassured about her care. Our team takes great pride in providing compassionate, reliable support, and your recognition means a great deal to us all. We look forward to continuing to care for your sister with the same dedication in the years to come.
My sister has been using Bluebird Care for over a year now and I am so impressed by them. They are always available and very adaptable and accommodating especially in emergency situations. For example, when my sister was ill one weekend they were able to arrange extra care visits immediately. Her...
They are also very good at communicating with us as a family, keeping us updated with any changes in my sister's health. They have really taken the trouble to get to know my sister as a person. All the carers are really lovely people and my sister regards them as friends rather than carers.
Thank you so much for your kind and thoughtful words. We're truly touched to hear how happy you and your sister have been with our care over the past year. Supporting your sister and your family through both everyday routines and unexpected situations is exactly what we're here for, and it means a...
Thank you so much for your kind and thoughtful words. We're truly touched to hear how happy you and your sister have been with our care over the past year. Supporting your sister and your family through both everyday routines and unexpected situations is exactly what we're here for, and it means a lot to know that our efforts have made a difference. We feel lucky to support your sister, and we're delighted that she sees our care experts not just as professionals, but as friends. Thank you so much again for taking this time to complete a review, have a wonderful day!
Bluebird Care were amazing and all their staff were such lovely, kind people, during a really difficult time for my family. My father had late onset dementia and needed support with everything which they provided in such a respectful way. After a chest infection he then passed away very suddenly....
Bluebird Care were amazing and all their staff were such lovely, kind people, during a really difficult time for my family. My father had late onset dementia and needed support with everything which they provided in such a respectful way. After a chest infection he then passed away very suddenly. The staff were so supportive, understanding and genuinely cared.
Thank you so much for your kind words and for taking the time to share your experience with Bluebird Care. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time. It means a great deal to us to hear that our team was able to provide the care and...
Thank you so much for your kind words and for taking the time to share your experience with Bluebird Care. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time. It means a great deal to us to hear that our team was able to provide the care and support your father needed with kindness and respect. We always strive to offer compassionate, person-centred care, and knowing that we could be there for you and your family when it mattered the most is deeply humbling. Thank you again for taking the time to complete a review, have a lovely day!
Bluebird care has some lovely carers. However please be aware that if the care user needs to go in to hospital Bluebird will charge you full price for every visit they would have done for a whole month (even though they are not actually doing any of these visits). I also found that the carers would...
Bluebird care has some lovely carers. However please be aware that if the care user needs to go in to hospital Bluebird will charge you full price for every visit they would have done for a whole month (even though they are not actually doing any of these visits). I also found that the carers would not always stay for the full time of the visit, sometimes much less than the half an hour. Communication could also be better between the office, the carers and the user. I really rated many of the carers who looked after my Dad, but I would not recommend Bluebird Care Epsom for the reasons I have outlined.
Thank you for taking the time to share your feedback. We appreciate your kind words about our care experts and are pleased to hear that many of them made a positive impact while looking after your father. We are sorry to hear about your concerns, we understand how important consistency is, and we...
Thank you for taking the time to share your feedback. We appreciate your kind words about our care experts and are pleased to hear that many of them made a positive impact while looking after your father. We are sorry to hear about your concerns, we understand how important consistency is, and we apologise if we fell short in these areas. Our priority is to always provide the highest standard of care, and your feedback will help us address these issues internally. Thank you again for your feedback and for allowing us to care for your father!
A phone call where possible to tell of time changes would be helpful. I have appreciated meeting all the kind and helpful carers.
A phone call where possible to tell of time changes would be helpful. I have appreciated meeting all the kind and helpful carers.
Thank you for taking the time to review us and for your positive review. Our care manager will be in contact with you regarding the communication on visit time changes.
Bluebird come to me for 1 hour every two weeks to help change my bedding and carry out any other tasks that are needed that day. Service always excellent so far.
Bluebird come to me for 1 hour every two weeks to help change my bedding and carry out any other tasks that are needed that day. Service always excellent so far.
We're thrilled to hear that you had such a positive experience with us. Providing exceptional service and ensuring our customers are satisfied is always our top priority, so it's incredibly rewarding to know that we hit the mark for you!
All...
All Bluebird's staff are extremely respectful and caring towards my mum and engage with her which is wonderful as she has dementia and she responds well.
If I ever need to speak to the Management Team I have always found them helpful and friendly. I look forward to seeing our wonderful carers each morning and they have definitely eased some of the pressure on me and I know my mum is happy too.
Thank you so much for giving us a great review, we really appreciate and value your feedback.
Recently the same carer has been scheduled daily, sometimes 6 to 7 days continuously, which is not very helpful to me.
Alternating 2-3 carers will be helpful to me, as when one is away others will know my needs.
I have...
Recently the same carer has been scheduled daily, sometimes 6 to 7 days continuously, which is not very helpful to me.
Alternating 2-3 carers will be helpful to me, as when one is away others will know my needs.
I have been having Bluebird carers since January 2023 for 1 hour in the mornings and recently, since 02/11/2023 reduced to half an hour as I’m confident of doing more things myself. Thanks to the carers.
Many thanks for your review, we will feed this back to the care team.
Very satisfied with the carers.
Very satisfied with the carers.
Thank you for taking the time to leave us a review. We're so pleased to hear that you are satisfied with our carers.
If you do need anything else, please do not hesitate to give our team a call. Thank you,
Lauren
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Epsom, Kingston & Sutton.
Awards / Recognitions (3)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Epsom, Kingston & Sutton.
Meet the Team (4)

Jordan is the Care Manager at Bluebird Care Epsom, Kingston and Sutton.

Megan is the Care Service Specialist at Bluebird Care Epsom, Kingston and Sutton.

Cristina is the Care Service Specialist at Bluebird Care Epsom, Kingston and Sutton.

Katherine is the scheduler at Bluebird Care Epsom, Kingston and Sutton.
Frequently Asked Questions about Bluebird Care Epsom, Kingston & Sutton
How many Carers does Bluebird Care Epsom, Kingston & Sutton employ?
Bluebird Care Epsom, Kingston & Sutton employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Epsom, Kingston & Sutton to verify any information. View our terms and conditions. Bluebird Care Epsom, Kingston & Sutton has an Enhanced Service -what an Enhanced Service includes.