Bluebird Care Alton, Petersfield & Havant

6 Rotherbrook Court, Bedford Road, Petersfield GU32 3QG
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9.7 41 Reviews
  • Bluebird Care Alton, Petersfield & Havant, Petersfield
Bluebird Care Alton, Petersfield & Havant is an "Outstanding" CQC-rated (April 2020) Home & Live-in Care provider. They offer a wide range of support to help keep people safe and cared for in the comforts of their own homes.

Care visits range from 30 minutes right up to 24-hour live-in support. Choosing Bluebird Care Alton, Petersfield & Havant means high-quality home care without the stress and upheaval of moving into a residential care home.

Their experienced Care Assistants are trained to the highest level and supported continuously to ensure they are providing only the very best care.
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Care Provided by Bluebird Care Alton, Petersfield & Havant

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £42

Rates may vary based on visit duration, short-term bookings, or weekend appointments. Contact us for detailed pricing.

These prices are only a guideline, please contact Bluebird Care Alton, Petersfield & Havant to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jade Hobbs (Head of Care)

Bluebird Care Alton, Petersfield & Havant Reviews (41)

9.7

Bluebird Care Alton, Petersfield & Havant has a Review Score of 9.7 (9.672) out of 10, based on 23 reviews in the last 2 years.
Over all time Bluebird Care Alton, Petersfield & Havant has 41 reviews.

Overall Experience
  • 33
  • 6
  • 1
  • 0
  • 1
Date Published
  • 41
  • 4
  • 10
  • 23
  • 18
Reviewer Connection to Bluebird Care Alton, Petersfield & Havant
  • 13
  • 11
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Anthony G (Son of Client) published on 8 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Live in care was required for at least a month, two carers were provided. Both excellent in terms of competence, responsiveness and friendliness. The first carer had to leave as the area was not covered by internet access and so she could not study for her professional exams, Bluebird were very quick
to find an alternative carer who was equally good. Clearly price is a major issue, Bluebird seem to be competitive nevertheless cost is a big hurdle.
Reply from Leigh McDonald, National Live in Care Lead at Bluebird Care Alton, Petersfield & Havant

All in all, a very positive experience for the customer, family and Bluebird Care Petersfield.
The customer in question required immediate respite live in care services after coming out of hospital and an immediate response from Bluebird Care was required.
It was agreed with the family that after a months live in care, we would look at re-introducing daily visits to accommodate the customers needs.
Bluebird Care Petersfield then reduced the costs in recognition that daily care workers were not available at the specific times.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Bluebird Care Alton, Petersfield & Havant is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Bluebird Care Alton, Petersfield & Havant is calculated as follows: ( (107 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 137 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Alton, Petersfield & Havant is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

Amy

Amy Blackman

Job Title: Care Manager Joined: 2024

Amy oversees our day-to-day services with a strong focus on customer wellbeing and meeting strict industry standards. She ensures the team provides safe and outstanding care that consistently exceeds expectations.

Claire & Norman

Claire & Norman Murphy

Job Title: Owners Joined: 2018

Claire & Norman are driven by a commitment to provide an excellent and responsive service to our customers while creating a supportive, growth-oriented and rewarding environment for our staff.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Alton, Petersfield & Havant to verify any information. View our terms and conditions. Bluebird Care Alton, Petersfield & Havant has an Enhanced Service - more info.