Candlelight Care

Thank you so much for your 4 star rating. We do strive to offer the best, personalised service possible and your feedback helps us to do this. In some instances, continuity of care is extremely important. However, from your feedback, we are now aware that your mother would benefit from a variety of care workers and we are more than happy to discuss this further with you.

Thank you for the review, we are pleased your are satisfied with our service and our staff are meeting your needs.

Thank you for leaving this review, we are pleased that you are pleased with the service that is being provided by your main care and support worker.

We would need some more information about your wish, therefore, I have requested for one of the senior team members to make contact with you to see if this is something that we can help you to do. Thank you for the review.

Thank you for your kind words about the service we are providing. We are pleased to hear that our Uckfield Branch is being responsive.

Thank you for the complimentary review, continuity of care is something our care coordinators work hard on achieving. We agree with you that continuity of care is important to all involved in the care package, not just the client themselves, but the family too.

Thank you for the compliment about our staff working out of Uckfield branch. They are an excellent close knit team, which reflects what you have said. As a company, we are really pleased to hear this.

Thank you so much for those kind words about our staff, they do the most amazing job and it is lovely to hear they are being recognised for it too.

Thank you for leaving this review, we love it when clients and/or family let us know how well we are doing.

Thank you for leaving this review, it is always nice when families do this as we then get the view from your perspective.

Thank you for the beautiful compliment about the service we are providing to your mother. I agree with you, as our valued staff are only human - mistakes do happen but I am pleased to learn that they resolve them quickly, once identified.