What Type of Services does Care Avenues Ltd Birmingham offer?

Care Avenues Ltd Birmingham offers Home Care.

How many Carers does Care Avenues Ltd Birmingham employ?

Care Avenues Ltd Birmingham employs 138 carers.

Care Avenues Ltd Birmingham, 1325 Stratford Road, Hall Green, Birmingham, West Midlands B28 9HH

Care Avenues Ltd Birmingham

1325 Stratford Road, Hall Green, Birmingham B28 9HH

6 Reviews

Care Provided by Care Avenues Ltd Birmingham

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Funding & Fees

Hourly Visiting Care Fees: £25 – £35
Weekly Live-in Care Fees: £850 – £1200

These prices are only a guideline, please contact Care Avenues Ltd Birmingham to find out the exact price for your requirements.

Contact Care Avenues Ltd Birmingham to get a personalised quote.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Explain these funding types

Contact Care Avenues Ltd Birmingham to get a personalised quote.

Review from Hider G (Client) published on 10 June 2023 Submitted via Website • Report

Overall Experience

I have been with Care Avenues for over four years, never had any issues. Director and managers are really caring. Highly recommended to everyone looking for a care company. Care workers are trustworthy and are well-trained by the company.

Reply from Joanne Oyama, Regional Registered Manager at Care Avenues Ltd Birmingham

Thank you for your complimentary review of Care Avenues Ltd.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Melissa A (Daughter of Client) published on 15 August 2022 Submitted via Website • Report

Overall Experience

Absolute shambles of a company. They're disinterested in actual care, prioritise money and payment, turn up when they like whilst on calls or with family members in the car outside.
My mom ended up with a catheter completely out and a broken arm after her last encounter with the carers! I'd left her

that morning for work and she was fine, catheter draining normally.
Carers obviously were too rough pulling the catheter out and how her arm got broken seems to be a mystery to us all!
Steer clear.

Reply from Joanne Oyama, Regional Registered Manager at Care Avenues Ltd Birmingham

Hi Melissa, you have already raised the above concerns with us regarding this matter and we are in the process of fully investigating the points that you have raised, just to highlight some of the…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Julie W (Daughter of Client) published on 13 August 2021 Submitted via Website • Report

Overall Experience

Bad company, untrained staff, CQC need to shut it down. Times are not kept and they don't turn up. Carers washed Dad with cold water and soap was used but not washed off. I have complained to the company and have evidence, social worker is aware. To prevent others from suffering I'm reporting at the

highest authority.

Reply from Jo Oyama, Regional Manager at Care Avenues Ltd Birmingham

We are sorry that you feel that we didn't look after your father well, just to clarify we have no evidence of missed calls, all our staff are trained. We offer blended training which includes…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Natalie C (Granddaughter of Client) published on 14 October 2019 Submitted via Website • Report

Overall Experience

This company is a shambles. On many occasions they have failed to provide adequate support for my grandmother, the workers turn up late and are rushed off their feet, as a result, they do not have the agreed time to provide care.
My grandmother was given sweetcorn by one of the members of staff for

breakfast, despite there being a kitchen full of breakfast items. She did not request sweetcorn.
They do not respond to complaints but are timely in collecting payments. Please, please avoid, elderly people do not deserve this.

Reply from Jahanara Ali at Care Avenues Ltd Birmingham

Dear Natalie, Thank you for your review. I am sorry to hear about your experience at Care Avenues. I am surprised at the feedback as we have not received any complaints from yourself or your…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from David H (Client) published on 3 April 2019 Submitted via Website • Report

Overall Experience

I have been a service user with this company for many months. The service, in general, is absolutely awful since I am limited to what I can say let’s just say for your own peace of mind please look elsewhere first.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Helen H (Sister of Client) published on 17 August 2018 Submitted via Website • Report

Overall Experience

A terrible agency. Couldn’t provide enough carers to cover the job. My advice is to stay well clear of this company and fit a camera as they do not believe you.