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Care Force Ltd

Holland House, 12a High Street, Bromsgrove B61 8HQ
Care Force Ltd Logo
Care Force Ltd logo
Care Force Ltd, Bromsgrove
Care Force Ltd, Bromsgrove
Care Force Ltd, Bromsgrove

Care Force specialise in a versatile range of professional home help, helping clients to maintain their security and independence, at the same time as tailoring any domiciliary support to suit specific care needs.

Live-in care is available for more extensive requirements, while care workers are keen to maximise the potential of each home to support quality of life. Support plans are put together through in-depth discussion and collaboration.

A rigorous recruitment and...  

Care Provided by Care Force Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £26.21

Our price depends on the level of service required and we do our best to work within your budget.

We undertake a full assessment prior to giving you a confirmed fee guide. Our hourly rate varies depending on the level of service required.

The price(s) shown are provided by the agency. Contact Care Force Ltd for full pricing details and T&Cs.

Contact Care Force Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Michelle Coates (Registered Manager)

Care Force Ltd Reviews (73)

8.7

Care Force Ltd has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years. Over all time Care Force Ltd has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Colin B (Client / Service User) published on 26 March 2019 Submitted via Postal Card
Overall Experience

Excellent service. Very pleasant.

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Review from Winifred F (Daughter of Client) published on 8 March 2019 Submitted via Postal Card
Overall Experience

Throughout the time Care Force looked after my mother she was treated with dignity, respect and great care. The staff were efficient but formed a link with my mother who enjoyed their visits. No visit was missed with carers walking through snow to make calls. I absolutely trusted them as did my mother and their help endured her independence and meant she was able to stay in her own home. I recommend them wholeheartedly.

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Review from I A (Husband of Client) published on 8 March 2019 Submitted via Postal Card
Overall Experience

The care provided by the carers is excellent. They treat my wife with dignity and as a friend. My only concerns revolve around communication of care time changes which for a diabetic goes mean alterations in insulin doses.

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Review from Anne T (Daughter of Client) published on 13 February 2019 Submitted via Postal Card
Overall Experience

I have found Care Force to be an exemplary organisation, always willing to make changes to improve the care provided. I have had them come in to support both my mother for the last 5 years and more recently my father. The Managers also deserves considerable praise, coming in to provide care themselves in order to understand the problems for themselves, supporting both staff and relatives.

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Review from Gillian L (Sister of Client) published on 18 January 2019 Submitted via Postal Card
Overall Experience

Carers are good and friendly. No complaints.

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Review from D C (Client / Service User) published on 18 January 2019 Submitted via Postal Card
Overall Experience

Extremely satisfied with the service provided. Carers are very friendly and always willing to help. Never had a problem changing attendance times to fit in with my doctor/hospital appointments etc. Would have no hesitation in recommending this company or any of their carers.

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Review from Ruby H (Client / Service User) published on 20 December 2018 Submitted via Postal Card
Overall Experience

Care Force do everything well. I am happy with Care Force.

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Review from Peggy P (Client / Service User) published on 27 November 2018 Submitted via Postal Card
Overall Experience

After returning home from a lengthy hospital stay. My family insisted that I get some home help. Care Force was not only the cheapest provider they were also the friendliest and professional when we had our needs review. I like the consistency of having the same carers daily at the same time. They have been very reliable even making it in snowy weather. All of my carers have been lovely and friendly and brighten my day by having a friendly face and story to tell.

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Review from Carol N (Daughter of Client) published on 14 November 2018 Submitted via Postal Card
Overall Experience

I can't thank the staff and carers at Care Force for looking after my 97-year-old Mom so well. Mom enjoys the visits from both staff. Carers who show a great interest in her wellbeing. The consistency of the same carers visiting each week is a great help to Mom. Couldn't ask for more. Each and everyone deserves medals for their excellent work.

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Review from E P (Client / Service User) published on 2 October 2018 Submitted via Postal Card
Overall Experience

I am very pleased with the care I am getting. The care workers are very friendly, very helpful and extremely competent and treat me always with respect.

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Review from Beryl Eileen W (Client / Service User) published on 18 September 2018 Submitted via Postal Card
Overall Experience

All the carers are very very good. I have a very good relationship with them all.

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Review from Joan W (Daughter of Client) published on 4 July 2018 Submitted via Postal Card
Overall Experience

I found Care Force a great help with my Mum. The girls were great at their job. I would use them again.

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Review from R C (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Nothing is too much trouble to do.

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Review from M B (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Carers are always smart and friendly and the care I receive is of a high standard. I am extremely satisfied with the care Care Force provide. I would not want to live without them. I would recommend this company to anyone needing care.

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Review from B W (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Very pleased with all the care I have received.

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Review from E C M (Daughter of Client) published on 4 April 2018 Submitted via Postal Card
Overall Experience
My parents have 24-hour care provide by a team of carers from Care Force. All the team members are excellent, professional, friendly, thoughtful and kind. They treat my parents with respect and dignity and provide not only high-quality care but also companionship. They recognise that it is important to have a sense of humour and then laughter can sometimes be the best medicine. The carers work well as a team and support each other, which is very important as they do a tough job.

The care manager, especially, is fantastic. She manages the care team with sensitivity and good humour, provides back up care herself and ensures problems are resolved quickly and efficiently. She is also extremely good as are the care team at liaising with family members.

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Review from J E (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

I find all the girls helpful and capable and willing to help me in everything I ask.

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Review from Elizabeth B (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

During my time with Care Force I have received excellent care on the whole. Carers are friendly, efficient, giving me the care that I need. I can always ask for extra if I need it. It is always a pleasure when they arrive for a call. Health and hygiene always used.

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Review from G B (Wife of Client) published on 4 April 2018 Submitted via Postal Card
Overall Experience

We have used this care provider for 4 1/2 years and generally have found the care to be good. Staff always polite. During the recent bad weather, they have supplied care and made sure someone turned up which we were very grateful of. Any issues have always been dealt with on both sides.

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Review from Patricia M (Client / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

The service is excellent and all the carers are very polite, clean and tidy and respect my wishes. In the bad weather, those on duty all braved the elements and turned up smiling. As quoted in the papers, they all deserve a medal.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 August 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Care Force Ltd.

Awards / Recognitions (3)

  • Recipient: Care Force LtdDate: Friday 30 Apr 2021
  • Recipient: Care Force LtdDate: Thursday 30 Apr 2020
  • Recipient: Care Force LtdDate: Thursday 05 Apr 2018

Meet the Team (2)

Michelle Coates Job Title: Registered Care Manager
Michelle Coates

I began my carer at Care Force in 1998, as a carer while studying at University. I left Care Force in 2007 and worked across a number of fields including public health and the local council but mainly within the Housing sector. I worked with a range of specialised and vulnerable client groups including young people, women and men escaping domestic abuse and homeless adults.

After 10 years I decided on a career change and following redundancy I took a year off and decided to return to care. I came back to the care Force as a carer in April 2014 and became the Care Coordinator in August of the same year, when the new role was created.

In January 2020 I became the registered manager. I was born and raised in Bromsgrove and understand the needs of the local community. I am extremely proud of the team at Care Force and we all are committed to providing the best service we can for our service users.

Michelle Finglas Job Title: Administrator
Michelle Finglas

Before joining Care Force I worked as a recruitment consultant for 13 years working alongside Birmingham Children’s’ Trust coordinating supervised contact for foster children and their birth families and prior to that I worked as an office manager for Allied Carpets for 20 years working across the West Midlands.”

2 grown-up children and my lovely dog Toby

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