Care Promise Ltd

Thoughtful, professional team, help with personal hygiene, hearing aids dressing make a welcomed drink.

I value this service greatly as it gives my mother the chance to remain in her own home. It isn't always easy to know just what is needed, but the team takes time and has patience. This support is very much appreciated.

Their care and treatment of dad is super, good time-keeping too. I was called when the carer of the day thought dad "was not his usual self". This is excellent and we knew if anything was wrong or unusual as it would be noticed and passed on.

Very pleasant, well mannered and extremely helpful. They would do anything for me if I needed them to. My legs are not very good. The girls go out the way to be my legs. They also assist elsewhere including helping me with my mental illness and incapacities. Very pleased and they also give me a lot of moral support without knowing it.

Excellent care provided by staff all the time.

We have used Care Promise for approximately 10 years. My husband has been quite happy there was one person we had a problem with but now she is no longer there. They are always punctual, if there has been a problem and are a little late, they always let us know.

Service very good. Carers always on time and courteous. They put you at ease in what can be an embarrassing situation. An excellent service.

Very happy and cheerful carers, always happy to help. Polite and considerate throughout. Well led perfect call times, carers arrive at allocated times and stay for their full time.

The care that my mother receives from Care Promise Ltd is excellent. The carers are very attentive to my mother's needs, extremely helpful and enable her to live a full and happy life.

Very satisfied with care worker. Very good with my husband and doesn't make him feel embarrassed.

I have found all the carers from Care Promise Ltd to be; professional, caring, understanding, patient, willing to do more, friendly, offering extra help if needed. I have had Care Promise Ltd helping with my husband's dementia for the last nine months and he can be very difficult in the mornings. I would certainly recommend them and would not have managed without them.

Staff are very reliable, respectful, courteous and friendly. The office staff are very efficient and keen to help whenever possible.

Generally pleasant and helpful staff.

Care Promise Ltd deliver a friendly reliable and reassuring service. They use their initiative when things get difficult and are always professional. They make family members feel part of the team and we cannot manage without them. Excellent service!