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Care South at Home Somerset & West Dorset

4 The Linen Yard, South Street, Crewkerne TA18 8AB
Care South at Home (covering Dorset & Somerset) Logo
Care South at Home Somerset & West Dorset logo
Care South at Home Somerset & West Dorset, Crewkerne
Care South at Home Somerset & West Dorset, Crewkerne
Care South at Home Somerset & West Dorset, Crewkerne

Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for you.

Flexible care options include:


- Personal care


- Companionship


- Respite


- Welfare checks


- Housekeeping and home help


- Collecting prescriptions


- Shopping and fun activities


- Administration of medicines


- Recovery, reablement and rehabilitation


-...  

Care Provided by Care South at Home Somerset & West Dorset

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £37
* subject to assessment / day

Contact us for more options

The price(s) shown are provided by the agency. Contact Care South at Home Somerset & West Dorset for full pricing details and T&Cs.

Contact Care South at Home Somerset & West Dorset to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rahul Gohulan (Head of Care at Home)

Care South at Home Somerset & West Dorset Reviews (60)

9.8

Care South at Home Somerset & West Dorset has a Review Score of 9.8 (9.760) out of 10, based on 52 reviews in the last 2 years. Over all time Care South at Home Somerset & West Dorset has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Leonie S (Client / Service User) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Everything has been excellent.

Reply from Diane Hughes, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.

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Review from K T (Mother of Client) published on 23 June 2026 Submitted via Postal Card
Overall Experience

The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's very stiff bless him. Overall staff brilliant with Stephen and myself.

Reply from Diane Hughes, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our...  

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Review from Alexandra R (Client / Service User) published on 28 May 2026 Submitted via Postal Card
Overall Experience

Very good...

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your review. We're delighted to hear you've had a very good experience with our service. Your feedback is greatly appreciated.

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Review from Maureen P (Wife of Client) published on 28 May 2026 Submitted via Postal Card
Overall Experience

Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your lovely review. We're so pleased to hear that you find our carers helpful, pleasant, and easy to talk to. Building genuine relationships and bringing a bit of laughter to the day is something we really value, so your feedback means a lot to us. Thank you for your continued support.

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Review from Christine M (Wife of Client) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your kind feedback. We're delighted to hear that the Care South team has been caring and respectful throughout your experience. It means a great deal to know that the support provided has given you the confidence to remain with Private Clients. We truly value your trust and look forward to continuing to support you with the highest standard of care.

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Review from V A (Client / Service User) published on 15 May 2026 Submitted via Postal Card
Overall Experience
Not having had any dealings with other care companies, I can't compare. Some carers are very good, and others are not as good.

Generally - good.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.

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Review from Anthony P (Husband of Client) published on 7 May 2026 Submitted via Postal Card
Overall Experience

Very good

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.

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Review from Helen P (Daughter of Client) published on 7 May 2026 Submitted via Postal Card
Overall Experience

Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very lovely. My parents also live quite remotely which did present some challenges, but all the carers were accommodating. Thank you for this service, kindness & support.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing...  

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Review from Alison L (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

I do have certain carers that smile need better.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.

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Review from Douglas B (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.

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Review from Wendy S (Wife of Client) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Brilliant.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.

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Review from Brenda P (Client / Service User) published on 15 April 2026 Submitted via Postal Card
Overall Experience

Happy with service.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your kind feedback. We're really pleased to hear about your positive experience and that our service met your expectations.

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Review from Ashley L (Son of Client) published on 16 March 2026 Submitted via Postal Card
Overall Experience

Very good no problems

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review from Ann B (Client / Service User) published on 5 March 2026 Submitted via Postal Card
Overall Experience

In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management require nagging to get a required result. Energy costs should be lower.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset
Thank you for your thoughtful feedback about your time at The Meadows.
We're so pleased to hear that your home and the overall atmosphere have met your expectations, and that you rate the care support so highly - that will mean a great deal to the team.

We also appreciate your comments regarding...  

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Review from Shirley S (Client / Service User) published on 5 March 2026 Submitted via Postal Card
Overall Experience

I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset
Thank you so much for your wonderful review and for being part of our community for the past 14 years.

It truly means a great deal to hear that you've consistently found all of the carers and staff to be caring and supportive. Even if you haven't needed assistance so far, we're very pleased to...  

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Review from Hugh W (Client / Service User) published on 5 March 2026 Submitted via Postal Card
Overall Experience

My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset
It means a great deal to us to know that you are both pleased with the support provided by Care South. Our team works hard to ensure every resident feels comfortable, supported, and at home, so your positive feedback is truly appreciated.

We're especially pleased to hear that the support...  

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Review from C R (Client / Service User) published on 2 March 2026 Submitted via Postal Card
Overall Experience

I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your feedback! We're glad to hear that the care you receive is working well for your housekeeping needs. We understand how important consistency can be, and we'll certainly do our best to ensure you have the same carer each time.

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Review from M T (Client / Service User) published on 2 March 2026 Submitted via Postal Card
Overall Experience

A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for sharing your experience with us. We're glad to hear that the support you receive each Wednesday is helping with your domestic duties. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

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Review from Rosemary F (Client / Service User) published on 2 March 2026 Submitted via Postal Card
Overall Experience

Very good service & carers very pleasant.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your lovely feedback! We're so glad to hear that you're happy with the service and that our carers have made a positive impression. We truly appreciate your kind words and are always here if you need anything.

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Review from B B (Client / Service User) published on 2 March 2026 Submitted via Postal Card
Overall Experience

I am very pleased wtih the assistance I received. She is both helpful and always cheerful.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you so much for your kind words! We're thrilled to hear that you're pleased with the assistance you've received. We're very proud of our team, and it's wonderful to know that her helpfulness and cheerful attitude have made a positive impact.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2018
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (6)

News
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Friday 18 Jul 2025The team at a Somerset care at home provider has received an award in recognition of its dedication and hard work in the local community. Care South at Home’s Crewkerne...

Awards / Recognitions (1)

Meet the Team (1)

Diane Hughes Job Title: Care at Home Manager
Diane Hughes

I started my career in the care sector in 1995, working in a nursing home for over 10 years. During this time, I progressed from Care Assistant to Senior Carer, gaining extensive hands-on experience in delivering high-quality, person-centred care and supporting residents with a wide range of needs.

I then moved into residential care, where I worked as a Lead Carer across two linked homes. In this role, I developed strong leadership and mentoring skills whilst ensuring high standards of care and support were consistently maintained.

In 2010, I joined Care South as a Supervisor. Through dedication and continued professional development, I progressed to become a D2A (Discharge to Assess) Specialist Team Supervisor, supporting individuals transitioning from hospital settings and promoting independence through safe discharge planning.

I later advanced into the role of Deputy Manager, where I continued to build on my leadership experience by supporting staff teams, maintaining compliance and quality standards, and ensuring compassionate, person-centred care was delivered at all times.

I have now been promoted to Manager for the Somerset and West Dorset Service, where I continue to lead and support teams in delivering high-quality care within the community, whilst promoting dignity, independence, and positive outcomes for the people we support

Frequently Asked Questions about Care South at Home Somerset & West Dorset

How many Carers does Care South at Home Somerset & West Dorset employ?

Care South at Home Somerset & West Dorset employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home Somerset & West Dorset to verify any information. View our terms and conditions. Care South at Home Somerset & West Dorset has an Enhanced Service - more info.