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Care South at Home Somerset & West Dorset

4 The Linen Yard, South Street, Crewkerne TA18 8AB
Care South at Home (covering Dorset & Somerset) Logo
Care South at Home Somerset & West Dorset logo
Care South at Home Somerset & West Dorset, Crewkerne
Care South at Home Somerset & West Dorset, Crewkerne
Care South at Home Somerset & West Dorset, Crewkerne

Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for you.

Flexible care options include:


- Personal care


- Companionship


- Respite


- Welfare checks


- Housekeeping and home help


- Collecting prescriptions


- Shopping and fun activities


- Administration of medicines


- Recovery, reablement and rehabilitation


-...  

Care Provided by Care South at Home Somerset & West Dorset

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £37
* subject to assessment / day

Contact us for more options

The price(s) shown are provided by the agency. Contact Care South at Home Somerset & West Dorset for full pricing details and T&Cs.

Contact Care South at Home Somerset & West Dorset to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rahul Gohulan (Head of Care at Home)

Care South at Home Somerset & West Dorset Reviews (60)

9.8

Care South at Home Somerset & West Dorset has a Review Score of 9.8 (9.760) out of 10, based on 52 reviews in the last 2 years. Over all time Care South at Home Somerset & West Dorset has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Luke K (Son of Client) published on 24 February 2026 Submitted via Postal Card
Overall Experience

I'm happy with the care support that's been provided for my mum.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for your kind words. We're delighted to hear that you're happy with the care and support provided for your mum. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team.

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Review from Matt C (Son of Client) published on 16 February 2026 Submitted via Website
Overall Experience

Care South provide a consistent service that meets my father's needs. They are reliable and deal with his changing needs in a friendly way. The carers who visit are always upbeat showing genuine interest in my father but remain professional at all times. My father looks forward to their visits and it has transformed both his, and my, morning routine allowing him to start his day the right way.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset
Thank you so much for your kind feedback.

We're thrilled to hear that the service has been consistent and responsive to your father's changing needs. It's wonderful to know that he looks forward to the carers' visits and that their support has had such a positive impact on both his and your...  

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Review from Christine L (Client / Service User) published on 4 February 2026 Submitted via Postal Card
Overall Experience

Thank you all for being so kind to me and so helpful.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you so much for your kind words. We're really pleased to hear that you felt supported, and we'll be sure to pass your feedback on to the team.

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Review from Diane W (Client / Service User) published on 23 January 2026 Submitted via Postal Card
Overall Experience

I have had excellent help from Care South, they are all wonderful. I couldn't stay at home without them coming. Can't thank them enough.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. We're proud to be able to help you remain at home.

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Review from A B (Husband of Client) published on 23 January 2026 Submitted via Postal Card
Overall Experience

Very satisfied with everything.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you for taking the time to leave such a positive review. We're so pleased to hear you were very satisfied with everything.

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Review from L H (Husband of Client) published on 9 January 2026 Submitted via Postal Card
Overall Experience

We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.

Reply from Tracie Gregory, Manager at Care South at Home Somerset & West Dorset

Thankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.

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Review from Michael C (Client / Service User) published on 2 January 2026 Submitted via Postal Card
Overall Experience

Carer is excellent and helpful.

Reply from Rahul Gohulan, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to share your feedback. We're delighted to hear that your carer is excellent and helpful. Providing compassionate, high-quality care is very important to us, and your kind words will be shared with the team.

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Review from Colin R (Son of Client) published on 23 December 2025 Submitted via Website
Overall Experience

Care South have been caring for my dad for a few years now and I can honestly say they are amazing , very very helpful honest and caring , nothing is too much trouble , they go above and beyond , my dad loves them for their hard work and great company , we would be lost without these lovely people , my dad is desperate to stay at home , and this is only possible with the help and dedication of the Care South team , I have the deepest respect for these lovely caring people , if you are thinking of a loved one needing carers , do not hesitate , you will not regret having Care South !

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset
Thank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words and by the trust you and your dad have placed in Care South over the years.

It means a great deal to know that our team has been able to support your dad to remain at home, where he...  

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Review from Jennifer B (Daughter of Client) published on 16 December 2025 Submitted via Website
Overall Experience
As I live over 200 miles away I rely on the carers to help and support my Mum.
The carers are reliable and are always friendly when I speak to them on the phone.

The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication or taking Mum to appointments.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West Dorset

Thank you very much for taking the time to leave such a kind review. We understand how challenging it can be to support a loved one from a distance, and we're pleased to hear that our carers have been reliable and friendly, and that our office team has been able to support you promptly. It's...  

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Review from Simone S (Daughter of Client) published on 3 July 2025 Submitted via Website
Overall Experience
Dear Care South Team,
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt respected and heard at all times. The way you accommodated our wishes was deeply appreciated and left a lasting impression.

Highly recommended, thank you again for everything.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for your heartfelt response it really does allow us to appreciate how the support has had such a positive impact on your mum and the family .Thank you once again

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Review from J R (Client / Service User) published on 16 June 2025 Submitted via Postal Card
Overall Experience
Carers are all marvellous.
The office staff really helpful.

Couldn't wish for a better company.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to share such lovely feedback. We're so pleased to hear that you have felt supported by our team. It's really important to us that our care is not only professional reliable and individual to you . Please contact us if there is anything further we can help with.

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Review from J E (Client / Service User) published on 16 June 2025 Submitted via Postal Card
Overall Experience

Very good & helpful.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Its great that you have taken the time to send in your review Thank you very much .Its really nice to know that you are happy with the support we are providing.Please contact us anytime if you feel there is anything else we can help you with .

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Review from J S (Client / Service User) published on 13 June 2025 Submitted via Postal Card
Overall Experience
Carers are well-trained.
Carere are consistent.
Smart in appearance.
Carers are good communicators.

Carers are trained to be vigilant in their tasks.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you so much for your feedback and taking the time to complete this review it is very much appreciated it really is so nice to hear .Please do not hesitate to contact us if you feel there is anything else we can do to support you

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Review from E S (Client / Service User) published on 13 June 2025 Submitted via Postal Card
Overall Experience
Very good.

A particular staff member is very good.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to send this positive feedback it is so nice to hear that you are very happy with the support you are receiving Please do not hesitate to contact us if there is anything else we can support you with.

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Review from K S (Daughter of Client) published on 21 May 2025 Submitted via Postal Card
Overall Experience
This is our first experience of carers visiting my mother on a 2 x day basis and we find ourselves very impressed, not only with the team who visit but with support from the office-based team.

The whole approach to Mum's care has been friendly, supportive and entirely professional.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well

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Review from S G (Client / Service User) published on 21 May 2025 Submitted via Postal Card
Overall Experience

Since cancer treatment, carers have been very kind and caring, the office also checked on me. This was very thoughtful. Staff also checked my wife was managing ok.

Reply from Sarah Broom, Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind feedback its so nice to hear the service has made a difference

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Review from D H (Daughter of Client) published on 8 May 2025 Submitted via Postal Card
Overall Experience

On the whole, the carers treat mum really well. Their time keeping is good too.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind words. We're really pleased to hear that your mum is being well cared for and that our carers' timekeeping meets your expectations. Consistency and compassion are at the heart of what we do, so your feedback means a great deal to us. If there's ever anything more we can do to support you or your mum, please don't hesitate to reach out.

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Review from M L (Client / Service User) published on 7 May 2025 Submitted via Postal Card
Overall Experience

I can't praise my carers enough, they do all I ask and more.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind words. We're absolutely delighted to hear that you're happy with the care and support our team provides. Your appreciation means the world to our carers, who always go the extra mile to ensure our clients feel safe, respected, and well cared for. We'll be sure to pass on your lovely feedback to them!

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Review from C H (Client / Service User) published on 30 April 2025 Submitted via Postal Card
Overall Experience

Been a great getting me back on my feet.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you so much for your kind words! We're so pleased to hear that we've been able to support you in getting back on your feet. It's always our goal to provide care that truly makes a difference, and your feedback means a lot to the whole team. Wishing you continued strength and good health!

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Review from J H (Daughter of Client) published on 30 April 2025 Submitted via Postal Card
Overall Experience

Mum and myself have felt well supported by Care South at Home. They have been reliable, pro- active and understanding of her condition and situation. Mum looks forward to their visits and feels able to express her needs. We have both been treated in a professional and and approachable manner.

Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West Dorset

Thank you for taking the time to share such lovely feedback. We're so pleased to hear that both you and your mum have felt supported by our team. It's incredibly important to us that our care is not only professional and reliable, but also personal and understanding of each individual's needs....  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2018
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (6)

News
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Friday 18 Jul 2025The team at a Somerset care at home provider has received an award in recognition of its dedication and hard work in the local community. Care South at Home’s Crewkerne...

Awards / Recognitions (1)

Meet the Team (1)

Diane Hughes Job Title: Care at Home Manager
Diane Hughes

I started my career in the care sector in 1995, working in a nursing home for over 10 years. During this time, I progressed from Care Assistant to Senior Carer, gaining extensive hands-on experience in delivering high-quality, person-centred care and supporting residents with a wide range of needs.

I then moved into residential care, where I worked as a Lead Carer across two linked homes. In this role, I developed strong leadership and mentoring skills whilst ensuring high standards of care and support were consistently maintained.

In 2010, I joined Care South as a Supervisor. Through dedication and continued professional development, I progressed to become a D2A (Discharge to Assess) Specialist Team Supervisor, supporting individuals transitioning from hospital settings and promoting independence through safe discharge planning.

I later advanced into the role of Deputy Manager, where I continued to build on my leadership experience by supporting staff teams, maintaining compliance and quality standards, and ensuring compassionate, person-centred care was delivered at all times.

I have now been promoted to Manager for the Somerset and West Dorset Service, where I continue to lead and support teams in delivering high-quality care within the community, whilst promoting dignity, independence, and positive outcomes for the people we support

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