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Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth, Dorset BH8 0DB
Care South at Home (covering Dorset & Somerset) Logo
Care South at Home BCP & East Dorset logo
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.

The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:


- Companionship, welfare checks and respite


- Housekeeping and home help


- Collecting prescriptions, shopping, fun activities


- Personal care


- Administration of medicines


- Specialist...  

Care Provided by Care South at Home BCP & East Dorset

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £38.50
*subject to assessment / day

Contact us for more options

The price(s) shown are provided by the agency. Contact Care South at Home BCP & East Dorset for full pricing details and T&Cs.

Contact Care South at Home BCP & East Dorset to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Tracie Gregory (Care at Home Manager)

Care South at Home BCP & East Dorset Reviews (41)

9.9

Care South at Home BCP & East Dorset has a Review Score of 9.9 (9.925) out of 10, based on 31 reviews in the last 2 years. Over all time Care South at Home BCP & East Dorset has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from Muriel B (Client / Service User) published on 7 May 2026 Submitted via Postal Card
Overall Experience

I consider myself very fortunate to have their care, caring for me. Thank you very much.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.

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Review from Peter W (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Good service from all the carers I have had the pleasure to meet, and very helpful. I will miss them when the time comes.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review from Steve T (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Very happy, a professional team and a pleasure to meet. No problem at all.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review from Maureen B (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Been happy since purchasing the apartment & its very comfortable in the apartment, and all my neighbours are friends and we look after each other. The staff look after us well and I don't feel alone at this stage of my life.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to write a review. I am very happy that you are happy at St Ives Place

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Review from Pamela R (Wife of Client) published on 14 April 2026 Submitted via Postal Card
Overall Experience

First time experience but all staff have been very helpful with all my husbands needs, and helping me through a very distressing time.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind words. We're delighted to hear that you're happy with the care and support provided for husband. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team

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Review from Angela M (Client / Service User) published on 10 February 2026 Submitted via Postal Card
Overall Experience

Care South - excellent help & review - staff aware of needs & provided the appropriate care - all the carers that I saw were affable & very willing to do a service as required.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a 5* review

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Review from Alec W (Client / Service User) published on 9 February 2026 Submitted via Postal Card
Overall Experience

All carers very pleasant and helpful.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review.

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Review from Georgina P (Client / Service User) published on 26 January 2026 Submitted via Postal Card
Overall Experience

I have found since living in the Care South community, every assistance needed is done in a caring, helpful way. The staff in St. Ives Place/House do everything to make lives easier, and happier. Activities we can all join in and enjoy, treats together or delivered if needed. Altogether a community spirit, friendships and fun. Retirement living at its best.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives

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Review from G P (Client / Service User) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Since moving to St. Ives Place some 4 years ago, I have received nothing but excellent service from all at Care South, and have highly recommended the service to family members.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives

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Review from Tracey B (Friend of Client) published on 19 January 2026 Submitted via Postal Card
Overall Experience

Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.

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Review from Annette W (Wife of Client) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Very polite and clean appearance.

Reply from Rahul Gohulan, Head of Care at Home at Care South at Home BCP & East Dorset

Thank you very much for your kind review. I really appreciate your positive comments about our staffs appearance and professionalism. We always my aim to provide the highest standard of care.

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Review from J E (Wife of Client) published on 13 June 2025 Submitted via Postal Card
Overall Experience

All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.

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Review from N N (Daughter of Client) published on 13 June 2025 Submitted via Postal Card
Overall Experience

I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.

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Review from L C (Client / Service User) published on 13 June 2025 Submitted via Postal Card
Overall Experience

The care has been very good.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, I am very pleased that the care received was of a level we strive to deliver at Care South

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Review from D S (Friend of Client) published on 12 June 2025 Submitted via Postal Card
Overall Experience
I am a neighbour, friend & support for a client.
Excellent care.
Cannot fault.

Excellent with my friend.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou very much for taking the time to complete a review, I am pleased to hear that your friend is receiving the level of care and support that is at the heart of what we do here at Care South , I will pass the comments to the team.

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Review from S L (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience

I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

I am very happy that the staff are making a difference, I will pass the information and comments back to the staff involved in your package.

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Review from Anita H (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience
Am supported with shopping which takes time & carer is very patient with me.

Also cleans the toilet (&raised seat)

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing the review, I will ensure the feedback is passed to the staff involved in you package

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Review from Richard G (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience
The carers help with washing up some housework
They are excellent with taking care of me.
I have one lady mainly

She is very good, work hard

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, this is valuable feedback and we will ensure this is passed along to those involved in your package

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Review from S R (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience

I would say the carers are excellent very caring and friendly and they help me with my personal care and housework we always look forward to their coming

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time out to complete the 5 star review, we will pass the positive comments back to the staff involved in you package

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Review from V C (Partner of Client) published on 9 May 2025 Submitted via Postal Card
Overall Experience

My partner has benefited greatly from the personal care visits and social visits he has received. The standard of care is excellent cares treat him with respect and kindness. He loves going out on social visits mainly to garden centres and having coffee. It has made a big difference to his mobility and social interaction. I have also benefitted from having time to myself.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 15 May 2025Two Somerset care at home team members attended a Buckingham Palace garden party to honour their contribution to social care. Sarah Broom, Manager of Care South at Home for Somerset...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Care South at Home BCP & East Dorset.

Meet the Team (1)

Tracie Gregory Job Title: Care at Home Manager Joined: 2022
Tracie Gregory

“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.

Having worked in various roles within the care industry, my passion is domiciliary care. Although I have ventured throughout my career into other industries, I am always drawn back to care work. I am extremely happy to be working within Care South in a position where I can make a difference alongside my team, to the individuals we look after in the community.”

Frequently Asked Questions about Care South at Home BCP & East Dorset

How many Carers does Care South at Home BCP & East Dorset employ?

Care South at Home BCP & East Dorset employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home BCP & East Dorset to verify any information. View our terms and conditions. Care South at Home BCP & East Dorset has an Enhanced Service - more info.