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Care Together Ltd

The Corner House, First Floor Left Office, Ringwood Road, Bransgore, Christchurch, Hampshire BH23 8AA
Care Together Ltd Logo
Care Together Ltd logo
Care Together Ltd, Christchurch
Care Together Ltd, Christchurch
Care Together Ltd, Christchurch

Care Together Ltd provide person centred domiciliary care to help people continue living independent lives in their own homes.

Care ranges from personal care and specialist dementia care, to domestic services and help companionship.

End of life care is also provided with carers sensitive to the needs of friends and family as well as service users.

They offer anything from 45 mins a day right through to Live In care.

Care Provided by Care Together Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.50
  • Weekly Live-in Care Fees: from £1,450

Available on request.

The price(s) shown are provided by the agency. Contact Care Together Ltd for full pricing details and T&Cs.

Contact Care Together Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Care Together Ltd
  • Private Owned

Person in charge

  • Melanie Houghton (Manager)

Care Together Ltd Reviews (51)

9.9

Care Together Ltd has a Review Score of 9.9 (9.889) out of 10, based on 16 reviews in the last 2 years. Over all time Care Together Ltd has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from Jacqueline S (Niece of Client) published on 27 September 2022 Submitted via Website
Overall Experience

Care Together have been invaluable to me in the care of my aunt. I live four hours away so needed a trusted company and they delivered everything I could have hoped for and more. The manager and her entire team are so caring and understanding and have made life so much easier for my aunt. Nothing seems to be too much for them and it's refreshing to find a team that all have superb standards and genuinely care. Thank you so much Care Together - I would not hesitate to recommend you.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your lovely words. I am so pleased that we were able to help and support you and your aunt through a challenging period. We wish you both the very best for the future.

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Review from Sarah O (Daughter of Client) published on 28 March 2022 Submitted via Website
Overall Experience
I live over 200-miles from my father, and he has been looked after by his pink ladies for several years now. As time has passed and his care needs have changed, the manager and her team have been brilliant. I have no worries about the level of care provided by these wonderful people.
They have made it possible for him to stay in his own home that he shared with my late Mum.

All I can say is thank you.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your lovely review. Over so many years, Dad has truly become "one of the family." As Dad's care needs have increased, the impact of this has been eased, by him knowing his "pink ladies" as well as he does. Despite you being so far away, this has not compromised your support of us or Dad; we very much appreciate your input. Thank you.

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Review from Geoff H (Son of Client) published on 28 March 2022 Submitted via Website
Overall Experience
Care Together is consistently excellent.
A faultless service with the highest standards. This coupled with superb all-encompassing care means you can have total peace of mind. This was recently tested when one of the team spotted a serious medical problem with my mother and called the doctor. We were really grateful for her quick thinking.
Under the manager's expert steerage, all of the staff provide a supremely reliable, capable and professional service. We are very lucky to have such an outstanding and friendly care team based in our village.

I would recommend them wholeheartedly without hesitation. They definitely set the standard.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your very kind words of appreciation. It is good of you to take the time to leave us a review. We are very proud of our team. It is always a pleasure to work with such a supportive family. Thank you.

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Review from Ken C (Great-Nephew of Client) published on 18 March 2022 Submitted via Website
Overall Experience

My great aunt’s dementia accelerated during Covid lockdowns. She had managed to live independently but was now struggling on many fronts. We turned to Care Together for home care, and they provided this for almost a year, until it was necessary to move her into a care home. The support we received from Care Together during that time was outstanding and made a difficult situation much easier. Without fail, I felt that her welfare was always the absolute priority for the owner and her team. She had four regular carers, all of whom were friendly, reliable and professional. No appointments were ever missed or even delayed – no mean feat for a smaller agency operating through what were challenging times for all of us. She became very fond of all the carers. Even at the end, Care Together went the extra mile by juggling schedules to ensure care was provided until the admission to the care home (much delayed by Covid) could finally happen. We remain very grateful for everything they did.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for taking the time to leave us a review. Your Aunt was a lovely client to have and all her carers were fond of her. We also appreciated your support as we worked with you, as a team, to keep her safe until the care home were able to take her.

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Review from Kay L (Daughter of Client) published on 8 October 2021 Submitted via Website
Overall Experience

Care Together have provided reliable, friendly and practical support to Mum and myself over a three year period. Her care was mainly in the form of cleaning and company, and she looked forward to the weekly visit from her carer. Mum and the family were very well supported by one of the managers in helping to create a comprehensive statement, forward planning wishes. When Mum's needs increased, additional visits were provided until residential care could be arranged. The management were able to give very helpful advice about choosing residential care, which was much appreciated given how daunting this task felt at the time. Mum is now settled in a care home, but still chats about the times she spent with her carer and appreciated the support that enabled her to stay in her own home for as long as possible. I would not hesitate to recommend Care Together.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for taking the time to leave us such a lovely review. We will miss Mum but are happy to hear that she has settled into her new home. We were pleased to be able to support you both at a difficult time.

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Review from Karen F (Daughter of Client) published on 22 February 2021 Submitted via Website
Overall Experience

I engaged Care Together for my mother. The manager came and sorted the paperwork effortlessly, to start with it was for cleaning and chatting, to ease her into more care. With Covid, I cancelled and they were very understanding and held me on the books for later. Mum deteriorated during covid, not understanding it at all. I then approached the manager to re-instate care and introducing more actual care. Our main carer eased Mum gently into personal care. We quickly went from just 2 days a week to 3 days a week. Mum then started to deteriorate more and the manager kindly rearranged her schedules at short notice to increase the care to 5 days, then 5 days, twice a day and then we had in place 7 days 3 times a day. End of life came very quickly and unexpected to me, the team and medical staff. They put everything in place and leant me equipment etc. The team were lovely, compassionate, kind and helpful throughout the whole time and very supportive afterwards.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your review, which I am sure will be helpful to others as you highlight how we respond to changing needs. We were sorry not have been involved with Mum for longer. Lockdown has had many far reaching effects and I am thankful that the team have met the challenges and maintained our...  

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Review from Jenny F (Daughter of Client) published on 15 February 2021 Submitted via Website
Overall Experience

I cannot put into words how much Care Together have supported us through my mum's Lewy body dementia and my dad's cancer diagnosis. They go above and beyond and become very much part of the family. They have always been a support even at short notice.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for taking the time to leave a review for us. It was such a pleasure caring for Mum and Dad. You all welcomed us into your family at a difficult time. We will always remember Dad's sense of humour and Mum's grace.

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Review from Sharon G (Daughter of Client) published on 15 February 2021 Submitted via Website
Overall Experience

My father has dementia but thanks to Care Together he is able to stay in his own home. The carers are all lovely, he gets on well with them all and looks forward to seeing them every day. They listen to him and they leave me messages if anything needs attention or phone if it’s more urgent. During the lockdown they also took over his cleaning which was a godsend. They have never let us down, they are so reliable and I would recommend them to anyone.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your kind words. I know the staff enjoy visiting Dad as much as he enjoys their visits. Thank you for giving us the opportunity to help you meet Dad's wishes, to remain in his own home.

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Review from Ian J (Son of Client) published on 15 February 2021 Submitted via Website
Overall Experience

The carers are prompt and there is an effort to maintain consistency of carers. When my father fell in the house they dealt with the situation calmly and called an ambulance. On his return, the carer was there to meet him and settle him back into the house. He has set times for care when they are to come which helps my father organise his day. The manager is happy to meet to discuss his ongoing needs and has been helpful in planning future care.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for taking the time to leave us a review. We are pleased that we are able to work with you to keep your father in his own home.

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Review from Richard A (Son of Client) published on 30 April 2020 Submitted via Website
Overall Experience

They look after my mum so well and she is so pleased to know that they come when arranged. It is so good to know she is getting looked after so well whilst I can’t get there due to COVID-19, and the staff let us know how she is and her wellbeing.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your kind words, we know Mum will be looking forward to seeing you when it is safe.

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Review from Fina S (Niece of Client) published on 30 April 2020 Submitted via Website
Overall Experience

My aunt had outstanding care right up to the end. All carers demonstrated compassion, professionalism, excellent communication opportunities, and endeavoured to maintain my aunt's dignity throughout her care. There was genuine affection shared between all staff and my aunt. It takes a good leadership team to have these consistent outstanding qualities in all the staff and that is why Care Together epitomises their name. They really do all care together.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your lovely comments, they mean a lot to us. It was a pleasure looking after your Aunt - we all have fond memories of her and her husband.

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Review from Hazel V (Client / Service User) published on 29 April 2020 Submitted via Postal Card
Overall Experience

I regard myself as extremely fortunate to be cared for by Care Together. The carers are efficient, but also kind, gentle, considerate and it really is a pleasure having them. They also always come at the time stated. One can always be sure of that. They deserve the utmost praise and I do thank them so much for making it possible for me to carry on living in my own home.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for your kind words, it is a pleasure caring for you - all the carers enjoy seeing you as much as you do them.

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Review from Ethne A (Client / Service User) published on 24 July 2019 Submitted via Postal Card
Overall Experience
At the time I felt that nobody official was on my side healthwise. Care Together picked me up, dusted me down and helped me fight back!

I am very grateful.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for your kind words. I am so pleased we have got you back on the winning side! We look forward to keeping you there.

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Review from Jillian S (Daughter of Client) published on 2 July 2019 Submitted via Postal Card
Overall Experience

Care Together are professional and reliable and of course extremely well trained just as one would expect or hope for. What they add to this perfect caring service is the degree of support to the family as well as the client. They are available at any time and go out of their way to make things as easy as possible at what is a difficult time and they do so with grace and good humour when appropriate I cannot recommend them enough.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for your kind words and for taking the time to leave a review. It was a pleasure working with you, we do hope that you will continue to drop in when you are passing. We would be very happy to see you at our support group meetings.

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Review from Robert W (Client / Service User) published on 2 July 2019 Submitted via Postal Card
Overall Experience

I have a carer for one hour twice a week. They are very personable and efficient in a friendly way.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for taking the time to leave a review. It is a pleasure having you as part of the Care Together family. We will look at ways we can perhaps improve upon the scores you have given. We welcome suggestions and ideas as to how we could improve.

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Review from Sandra M (Daughter of Client) published on 21 June 2019 Submitted via Postal Card
Overall Experience
Care Together work as a cohesive unit to provide my mother with excellent care, friendship and support.
As my mother's dementia progresses and changes, Care Together change, adjust and update their care plan to suit.

They are also proactive in finding outside activities for my mother to enjoy and escort her to. A wonderful and delightful company to deal with.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for your kind words. Your support has helped to achieve what we have with Mum. I am so pleased we have been able to re ignite her interest in dancing.

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Review from Susan G (Daughter of Client) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Care Together is an extremely professional agency who have supported my mother and ourselves as a family for the past three years. All the carers were professional and competent and gained mum's trust very quickly. The managers were always on hand to answer queries and offer advice and went the extra mile to help.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for taking the time to leave these kind words. It was a pleasure caring for Mum and working with you as a family.

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Review from H S (Client / Service User) published on 5 November 2018 Submitted via Postal Card
Overall Experience

This is a highly organised and caring service. The staff are polite, friendly and competent. They are prompt, reliable and advertise any changes in advance. Careful monitoring of all aspects of care is undertaken and we cannot fault these lovely people. It is a real "family" atmosphere amongst them.

Reply from Tracey Elvy, at Care Together Ltd

Thank you for your kind words and for taking the time to send in your review, it is very much appreciated.

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Review from Barry T (Son of Client) published on 3 October 2018 Submitted via Website
Overall Experience

My mother was initially hostile to the idea of any outside help provided to her in her home but now has nothing but praise for Care Together. The first visit to ascertain her needs was very sensitively handled, and put my mother completely at ease, and the allocated helper has been a great success. The decision to set aside 15 minutes at the end of the session for a friendly chat, has helped enormously to combat loneliness and provide a new friend outside her family.

Reply from Tracey Elvy, Manager at Care Together Ltd

Thank you for taking the time to leave your, much appreciated, comments, we are pleased Mum has responded so well to having Care Together. We look forward to a long and happy association.

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Review from Kenneth M (Client / Service User) published on 6 April 2017 Submitted via Postal Card
Overall Experience
Pleasant greeting on arrival.
Good timekeeping.
Ask for anything special needed.
Routine jobs are carried out well.

Enjoyable to get a visitor.

Reply from Tracey Elvy, Reg. Manager at Care Together Ltd

Thank you for taking the time to send your review. Your comments are much appreciated. I know the staff enjoy their visits to you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 December 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (8)

  • Recipient: Care Together LtdDate: Thursday 31 Mar 2022
  • Recipient: Care Together LtdDate: Tuesday 01 Dec 2020
  • Recipient: Care Together LtdDate: Wednesday 18 Dec 2019

Meet the Team (2)

Charlotte Lloyd-Jones Job Title: Deputy Manager Joined: 2006
Charlotte Lloyd-Jones

Charlotte has worked at Care Together since 2006 and worked her way from a level 2 HCA to becoming our Deputy Manager and achieving her Level 5 Diploma.

Melanie Houghton Job Title: Registered care manager Joined: 2025
Melanie Houghton

I have been a care manager for some years. I have been in the healthcare sector for over 20 years. Working for big companies and more recently taking over here at Care Together from Tracey, the founder of our wonderful company. As a manager, I love everything we stand for here at Care Together because we really do care.

I live at home with my children, partner and of course our lovely Dog.

Frequently Asked Questions about Care Together Ltd

How many Carers does Care Together Ltd employ?

Care Together Ltd employs 20 carers.

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