They've shown compassion and the highest professionalism many timesRobert W(Son of Client/Service User)

The carer was trustworthy, very personable, and easy to be around.B R(Client / Service User)

What sets Christie's apart is their high-quality trainingW S(Client / Service User)

They've shown compassion and the highest professionalism many timesRobert W(Son of Client/Service User)

The carer was trustworthy, very personable, and easy to be around.B R(Client / Service User)

What sets Christie's apart is their high-quality trainingW S(Client / Service User)

Christies Care has over 30 years of experience providing high quality domiciliary care services to help people live well in their own homes.
Twice rated 'Outstanding' by CQC (July 2019, December 2016), they give you the carers you need to help you be as independent as possible, for as long as possible.
Christies Care is a family run local organisation, who provide outstanding, personalised visiting homecare throughout Suffolk and North Essex,...
Care Provided by Christies Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37 - £39
- Weekly Live-in Care Fees: £1,400 - £2,200
- 30 Minute Visiting Care Fees: £29 - £30
Contact Christies Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Christies Care Group
- Private Owned
Person in charge
- Charlotte Driver-Young (Operations Director)
Christies Care Ltd Reviews (206)
Christies Care Ltd has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years.
Over all time Christies Care Ltd has 206 reviews.
Carers were kind caring and patient , I felt confident that Auntie would be well cared for at home with 24 hour care. I was kept well informed at all times. The company as a whole were very professional and friendly talking us through all the steps leading up to aunties care. I would highly recommend Christie's Care to anyone looking for excellent care for a loved one.
Thank you so much for your kind feedback. We're so pleased you felt confident and well supported, and that our carers' kindness and professionalism made a difference. Keeping families informed and guiding them through each step is very important to us, so your recommendation truly means a lot. Thanks again.
I would highly recommend Christies to any family who is needing support and guidance with an elderly parent/relation.
Thank you so much for taking the time to share your experience. We're glad we were able to support you during such a challenging time, and it means a great deal to hear that the carer was such a good match and able to offer the care and reassurance your father needed. Thank you again for your review and trust in Christies Care. We wish you and your family all the very best.
Its not a cheap option but in this world you pay for what you get, and the service from other companies we have used does not measure up to that of Christies
Thank you very much for your review. It is wonderful to hear how we have supported and continue to support you and your family. We really appreciate your feedback and are so pleased to hear how happy you were with our carers.
All the carers are friendly and professional, and always welcomed back.
It takes the stress out of finding suitable carers and making sure there's a rota lined up. A very dependable and friendly company to deal with, who still care about caring.
Thank you very much for your review. It is wonderful to hear how we have supported and continue to support you and your family. We really appreciate your feedback and are so pleased to hear it.
Christie's Care enabled my mother to remain in her own home which was exactly what she wanted and they did this ensuring her dignity and independence were maintained. From making initial contact with Christie's Care the advice and information given was clear and appropriate about the process of arranging a live in carer for my mother and the associated costs were transparent. Staff were able to arrange care at short notice, within 3 days, and were proactive in helping arrange my mother's discharge from hospital. The carers provided were professional, approachable and above all kind and caring towards my mother which meant that her final weeks were lived on her own terms feeling safe and secure in her home.
Thank you so much for your review. It is amazing to hear how we supported your mother to remain in her own home and receive the support she needed by our carers. Your kind words mean a lot to us and we'll be sure to share them with all the team.
If it wasn't for Christies we wouldn't be able to have a holiday in such a lovely part of the country.
Thank you again for your efficiency, help, support and kindness.
Thank you so much for your review and kind words about our team. We are so pleased to have been able to support and help you for your holiday. We hope we can help you again in the future.
We had a wonderful live in lady come and stay for. 4 days and nights, to tend to my Dad, so I could take my mum away.
The lady was amazing, She managed his dementia and his incontinence without a hitch.
Dad was well looked after and treated with dignity and kindness through the four days, she even got him reading a book with her which is something he hasn't done in some time, and was really lovely to see.
Fresh cooked meals every day and friendly companionship was marvellous.
We returned and my Dad had been well looked after and in good spirits. Mum looked like a new woman, and was truly grateful for the break. she now knows she can go away and not be worried constantly.
We will be booking this service regularly going forward. I'd recommend their service to anyone.
Thank you so much for your review. We are so pleased to hear how your father was well looked after whilst you are your mum were away and had the break she needed. We look forward to supporting you and your parents again in the future. Thank you again for your feedback.
The service we received from Christies Care has been excellent from the very beginning. Well organised, clearly explained and superbly executed. Would definitely recommend Christies. The carer bonded immediately with the client, and nothing was too much trouble.
Thank you very much for your review. We value your feedback and are so pleased to hear this.
We had a great experience with Christies care, the carer was unobtrusive abd dealt with any issues my Mum had with her dementia with no problems. Great record keeping and was good to be able to know what was going on with the app.
Thank you very much for your review. We really appreciate you taking the time to share your feedback and I'm pleased to hear you and your mum had a great experience with our carers and team.
This was the first time we have used live in carer and were naturally apprehensive. However Christies were very efficient and reassuring. The lady who came to assess made us feel comfortable and confident. The carer they sent us was absolutely brilliant. The first day she was there she came across a problem, which she swiftly dealt with, it was not easy for her as our gp was full to capacity and she was passed between 111 and the pharmacy and eventually sent back to the GP .She was very professional and capable and looked after my parents so well, cooking for them and even washing the clothes. We could not have wished for a better person to care for them. She also worked well with our regular carers to double up. As a retired professional myself, I can honestly say I couldn't have done better myself. Wouldn't hesitate to use Christies again.
Thank you so much for your review. Reading your words makes me extremely pleased to hear how we and our carer has helped your parents and your family. We really appreciate your feedback, thank you again.
They set up a unique care package for my mum, and it worked very smoothely.
My mum was very well taken care of, and very safe.
The carers were all professional and personable.
Well done!
Thank you very much for your review. I am very happy to hear your mum was safe and taken care of. I am also pleased to hear this feedback on our Team. Thank you again.
We have successfully used Christies over the past 5 years to cover my mother's live-in carer's breaks. That carer is now leaving, and we have decided to move all Mum's care over to Christies. The New Client Team has been very helpful and responsive, in scheduling in carers that Mum has particularly liked in the past, and also finding a carer at very short notice when we had to start the arrangement early due unforeseen circumstances. The quality of the carers in Mum's team is really excellent, thank you Christies.
Thank you very much for your review. I am very pleased to hear how helpful the New Client Team have been. We are proud of our amazing carers, so hearing you are happy with their quality is excellent.
We had a very happy time together.I was cared for with thoughtfulness and kindness.I appreciated the pleasure that caring gave her.I had a good four weeks and was helped enormously on the road to recovery by her company.She fitted easily into my life and adjusted very quickly to her new surroundings. She had was professional efficient and very hard working and lovely to live with.Thank you for matching us so well
Thank you very much for your review. I am so pleased to hear your experience with our carer and how well of a match you were.
We had a wonderful respite carer for my dad when he wasn't very well, she was brilliant with him and he has asked if she can come back again. Overall our experience with live in care and hourly care has been excellent and I cannot recommend Christies Care enough.
Thank you so much for your review. The feedback you have given on our carer is lovely. I am very pleased we have been able to help your dad.
We have been so impressed by and grateful for the amazing level of care provided by two carers. Both brought such warmth, professionalism, thoughtfulness, sensitivity, good humour and utter reliability to their work. My parents' health improved greatly as a result of this continued dedicated help and the whole family has benefited from knowing our two precious elders are in safe hands. The support team have worked at short notice to meet our needs and we could not recommend the company more highly. Thank you!
Thank you so much for your review. It is amazing to hear the positive impact our carers have had with your parents. The feedback you have given on our carers is lovely. I am very pleased we have been able to help your family in this way.
I could not talk more highly of the live in carer, who looked after my father whilst we were away for a few days. She was exemplary, she got the measure of my father straight away and made a real bond with him. When asked by Christies Care if I would be happy to have the carer again, I responded that I would positively ask for her in future.
Thank you very much for your review. It is amazing to hear your feedback on our carer and how she made a real bond with your father straight away.
The carer they supplied was brilliant and my aunt was delighted with the care, support and encouragement to regain her mobility. Her carer was an excellent companion, accompanying my aunt to lunch and social engagements to maintain her normal lifestyle.
Thank you to all at Christies Care.
Thank you very much for your review. I am so pleased to hear your feedback around our carer. We are happy to be able to assist your aunt with maintaining her normal lifestyle.
Christies Care Ltd's management also impressed.
Thank you very much for your review. I am so pleased to hear your feedback around our carer, management and feedback. We are happy to be able to assist you with having your break.
We had a live in carer move into our home to care for my elderly mother for two weeks so we could go on holiday. The communication before hand with Christies Care was very good and the carer was exceptionally helpful and good humoured with my mother. The carer built up a great rapport and kept us in the loop, enabling us to answer any quick questions whilst we were away. Our teenager was home for the second week and again, they got on very well with the carer. We have no hesitation whatsoever in recommending Christies Care 24/7 live-in care package and will certainly use them in 2025 when we go on holiday.
Thank you very much for your review. I am so pleased to hear your feedback around our communication. We look forward to assisting your family and your mother again next year.
We have had the pleasure of using Christies Care to provide respite care for my father several times over the last 18 month. In all cases, the carers were all fabulous and embraced the needs to adapt to my mum and dads unique requirements. The back office team also kept in contact regularly making sure the next block of care was timed perfectly. All in all a perfect service that made mum and dad feel confident and secure in the care provided.
Thank you very much for this kind review. It is good to hear our carers and office team provided a great service. I am particularly glad to read how our carers and office team had the ability to enhance confidence and security within your mum and dad in the care we provided.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 December 2019- Caring Good
- Effective Outstanding
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Christies Care Ltd.
Awards / Recognitions (14)
- Recipient: Christies Care LtdDate: Monday 15 Aug 2022
- Recipient: Christies Care LtdDate: Friday 29 Oct 2021
- Recipient: Christies Care LtdDate: Wednesday 12 Jun 2019
Meet the Team (2)
Charlotte’s background working within Operational Policing for Suffolk Constabulary and HR provides an invaluable foundation for her dual role as Operations Director and Registered Manager for Christies Care Ltd.
“I had heard so many good things about Christies and their reputation in the live-in care sector and I feel very privileged to be a part of this. Christies is a real family-run business, we have strong values which resonates throughout the company. Christies Care really does have that family feel which sets this company apart from so many others.
“We have just launched our Christies Care Commitment which I am so passionate about; it encapsulates who we are and what will do for our clients, carers and staff.
“My key focus for Christies is continual service improvement and change management. My passion is people: I love working with our staff to influence and lead them to ensure that we give the best service possible to our clients and carers. As Registered Manager, my mission is to ensure Christies Care provides the highest quality of care possible and to ensure we are outstanding at everything we do.”
Freddy joined Christies Care in 2009, with a career history that included exploring the jungles of the world, studying for a PHD at the Natural History Museum and working as a management consultant in London, specialising in improving the performance of companies.
“I joined because I wanted to do something more fulfilling than management consultancy. I wanted to really help build something and see it grow. Our main value is: Do as you would be done by and is embedded throughout the company. If everyone behaves like this, and follows this value to make decisions, we will achieve our company Purpose: To make life better – for both our clients and carers.”
Frequently Asked Questions about Christies Care Ltd
How many Carers does Christies Care Ltd employ?
Christies Care Ltd employs 750 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Christies Care Ltd to verify any information. View our terms and conditions. Christies Care Ltd has an Enhanced Service - more info.