Christies Care Ltd

From our experience, we would not hesitate to recommend this company and our carer.

This is our second experience of using Christies Care and yet again we cannot fault the care provided. The carer fitted in with Mum straight away. They got on so well and we would not hesitate to use again.

My stepmother broke her arm and initially, after the operation, stayed in a nursing home for respite care as I was going to be abroad when she came out of hospital. As soon as I was back in the country I wanted to help her be back in her home, as she wished. I called Christies Care and they immediately swung into action and within two days of my call, we met at my stepmother's home so Christies Care could assess her needs and assess the living arrangements for a live-in carer. Three days later after our initial assessment meeting, I was able to take my stepmother home and the live-in carer arrived for a three-week booking of respite care. Everything went smoothly. I was less stressed knowing my stepmother was being cared for and helped. The carer was very aware that my stepmother needed her own space to just read and watch TV and was very good at judging when she was needed and when to sit in her room on call. I can recommend Christies Care.

A few days after Christmas, my 92-year-old mother had to go into a care home suddenly after a fall. The home was very well-appointed but when after two months she remained unhappy and missed her own house, I decided to try moving her back there and try a live-in carer. I found Christies Care through a neighbour and we started using them in March 2023. Since then, our experience of Christies has been uniformly positive. The initial paperwork and interviews, while searching, were sensibly paced and efficiently handled. The billing has been smooth itself, with clear invoices and statements - in marked contrast to the care home where I had to juggle four different accounts! The standard of the three Christies carers my mother has had, so far, has been excellent. They've been extremely kind and tolerant, yet efficient and flexible. We are building up an excellent team of carers who can be with her in rotation for the long term. So all in all, I am delighted with Christies.

The last two carers have been the most superb, very professional in their attitude to the job but kind and sensitive as well as fun and part of the family. Mum's house has been spotless and so tidy, both ladies have been very good cooks and fed Mum excellent home-cooked food alongside being very organised with shopping. Mum can be very rude and unnecessarily sharp (partly because of not wanting to need carers) and they have handled her with patience, I can only admire them as I go home and leave them dealing with her ungratefulness. The office is very efficient to communicate with and, apart from the gulping cost of live-in care, I have no hesitation in highly recommending Christies.

Christies Care responded quickly and efficiently to my initial enquiry and was a big step up from another company I had used formerly. I will not hesitate to contact them again in the future and the family and my father would be extremely happy if the same carer was able to return.

Excellent carer, very kind and helpful, nothing was too much trouble and a pleasure to have her look after Mum. Ensured I was kept updated on any issues. Kept the house very clean and tidy. Hopefully, she will help us again in future.

In early January my father came home from hospital with a diagnosis of stage 4 lung cancer, extensive secondaries and a relatively short-term prognosis. It became clear that the family could not cope even with the amazing help we were already receiving via the hospice and NHS. One of the local care agencies recommended Christies Care live-in carer as an option for us. From the first call, Christies has been extremely thorough, going through all our requirements in order to make sure that the carer they provided will be suitable for our needs. Everything was handled extremely sensitively and professionally and the carer started within a few days. I have to say that she has been brilliant in every sense, hit the ground running and was incredibly flexible in her approach throughout dealing with my father whilst supporting my mother. I would have no hesitation in recommending Christies to anyone who unfortunately found themselves in a similar situation to us.

I found what could have been a difficult process was made easier by the efficient and pleasant staff.

From start to finish, our dealings with Christies have been top-class - professional, courteous and efficient. The process of arranging respite care to allow me to take a week's holiday was straightforward. Our Christies carer picked up the routine extremely quickly and worked effectively with our existing daily carers - it gave me great peace of mind that my mother was in safe hands whilst I was away. We would have no hesitation in using Christies again, nor in recommending them to others.

It's early days, but the handover seems to have gone well, and my mother seems much happier with the care she is receiving.

For us, this has been the best solution and I would definitely recommend live-in care.

Excellent service provided by Christies Care, from the initial enquiry right through to the delightful live-in carers who look after my mother. Communication is timely and relevant by all members of the Christies team and I really feel that my mother's well-being, dignity and care needs are always at the forefront of everything the agency does. Christies Care has allowed me to return to being a daughter and I have no hesitation in recommending them.

Organisation/administration seems quite good. Regular contact from Christies Care. Only experienced two carers so far. It is taking some time to break the ice with my wife, who is resistant to outside help, but progress is being made as carers become tuned in to what is required - what approaches work and what do not. One carer is very limited in helping with cooking. Both have been willing and wanting to be involved.

We have only been having a carer for my sister for five weeks, but I can honestly say that the carers are excellent. So far, we have had two for three weeks and one for two weeks; they have done everything that is required of them, and my sister is very well cared for by them.

For the last three months, my father has received live-in care with Christies Care. He is very weak and some days he finds it difficult to think and communicate. # I have been very impressed by the Christies carers. They are always there for him, they are skilful and patient and they give him time to communicate and listen to what he says. They operate with scrupulous honesty. We feel very relieved to have found this company.

I have no hesitation in recommending Christies Care.

I would definitely use Christies Care again.

We had an overall good experience with Christies Care. Mum seemed happy with all the care given. The carers managed with a changing and sometimes challenging situation admirably. Christies communication was clear, easy and proactive. The app helped us all keep up to date with Mum's care. We have some nice memories from photos that were kindly taken. The company chooses the care carefully and fits to each person in need.

I would recommend Christies Care to anyone who wanted live-in care of the highest quality.