These prices are only a guideline, please contact Christies Care Ltd to find out the exact price for your requirements.
Christies Care Ltd has a Review Score of 9.8 (9.758) out of 10, based on 32 reviews in the last 2 years.
Over all time Christies Care Ltd has 202 reviews.
5.0 out of 5
Thank you so much for such a kind review. I am very proud of and grateful to our carers who really do make a huge difference to our clients and their families.
5.0 out of 5
Thank you very much for this review. I am very glad that you have found us to be efficient and effective. In particular, thank you very much for agreeing to recommend us to others. This is the standard we are proud of: if someone will recommend us, we must be good.
5.0 out of 5
I am so very glad that we have done the right thing, that our carers have been the right sort of people to do what we believe in, which is to make life better.
Thank you very much indeed for writing this review.
4.0 out of 5
I am really glad that this works well and that the carers go beyond the call of duty. It is unfortunate that the carers change after a few weeks but we find that it is essential that the carers have a good rest. A well-rested carer is miles more effective than one who is exhausted. Thank you very much indeed for this review.
5.0 out of 5
I am really happy to read this review - we spend a huge amount of time and effort to set up a team well and to make sure that the background work is efficient and effective.
The most important though is that the care is of a high standard, I'm very glad that it has been.
5.0 out of 5
Thank you for this. Covid has been a nuisance, especially when carers test positive. But we have (thanks to our fantastic carers who have been amazingly adaptable) managed to cope and always make sure that our clients have the care they need.
I am particularly pleased to read that you have not been worried since our carers came. That is one of the things our carers do - they stop our clients' relations from worrying.
5.0 out of 5
This review is fantastic, thank you. In particular, I am so glad that the carers have actually managed to make your brother's life better and improve things. They are certainly there to do that. Our carers are not just there to keep someone safe and well, they are there to help their clients have a more full and active life than they would have had otherwise.
5.0 out of 5
I am so glad that the care worked so well. I quite understand your anxiety about having an unknown person in your house (I would feel the same) but I am delighted that everything worked well despite this.
5.0 out of 5
Thank you so very much for writing this review. I am glad that we have enabled your daughter to feel safe and supported for six years and I hope that we can carry on for more than another six!
5.0 out of 5
Thank you so much for this review. I am particularly delighted that one of our ex-carers would recommend us, as we know that a recommendation from a carer (who knows exactly how things work) is worth a huge amount.
I am very happy that you had such a good experience.
4.0 out of 5
Thank you for this review.
I am sorry that we have had to change carers at shorter notice than we would all have liked; these past few months have been particularly tough for all our sector. However, I am confident that we are out of the woods now and that we are back to our normal outstanding level of service.
5.0 out of 5
Thank you so very much for writing this - it is great to read this kind of review and all the praise goes to our carers, who really are special.
4.0 out of 5
Thank you very much for your review. I am very sorry that you find that our carers leave after they have got used to things. I will dig into this and find out the root cause and will find a solution. I know that we have had quite a lot of success with regular short-term or respite carers with many of our clients.
I am particularly happy that you have been with us for sixteen years. This shows that although we are not perfect, we have certainly done well enough to get that kind of loyalty!
5.0 out of 5
Thank you very much indeed for this review. I am so glad to hear that the team are doing the right thing which in turn means that your relative's quality of life is getting better.
2.0 out of 5
I am very sorry that we did not meet your expectations. While the carer we provided may not have had “hands-on” experience, to pass our 10-day programme (which includes specific Dementia training) they will have achieved the skills and competencies to be outstanding as well as having the right values and compassion to be a Christies carer.
It is something that seems intuitive; that an experienced carer will be better than a new carer who has just been trained, but our newly trained carers are just as good as our experienced carers.
How do I measure how good a carer is? I ask the client whether he or she would like that carer back.
For both newly-trained and experienced carers, the success rate is more than 90%. There is no statistical difference between them.
5.0 out of 5
Thank you very much for your kind words. I am so glad that the team did their job well and did what we expect; giving your father the right team of carers.
5.0 out of 5
Thank you very much for this review. I am so very glad that your father was treated with the compassion and kindness that everyone deserves.
5.0 out of 5
Thank you very much for these kind words. I am sorry that we didn't tell you earlier about the arrangements, I will look into this and will try and make sure that this doesn't happen in the future.
5.0 out of 5
It is lovely to hear this, I am so glad that we were able to help in what must have been such a tough time.
5.0 out of 5
Thank you very much for this review. I am so glad that the carers were able to help in such a difficult time, at such short notice.
The Review Score of 9.8 (9.758) out of 10 for Christies Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Christies Care Ltd is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Charlotte’s background working within Operational Policing for Suffolk Constabulary and HR provides an invaluable foundation for her dual role as Operations Director and Registered Manager for Christies Care Ltd.
“I had heard so many good things about Christies and their reputation in the live-in care sector and I feel very privileged to be a part of this. Christies is a real family-run business, we have strong values which resonates throughout the company. Christies Care really does have that family feel which sets this company apart from so many others.
“We have just launched our Christies Care Commitment which I am so passionate about; it encapsulates who we are and what will do for our clients, carers and staff.
“My key focus for Christies is continual service improvement and change management. My passion is people: I love working with our staff to influence and lead them to ensure that we give the best service possible to our clients and carers. As Registered Manager, my mission is to ensure Christies Care provides the highest quality of care possible and to ensure we are outstanding at everything we do.”
Freddy joined Christies Care in 2009, with a career history that included exploring the jungles of the world, studying for a PHD at the Natural History Museum and working as a management consultant in London, specialising in improving the performance of companies.
“I joined because I wanted to do something more fulfilling than management consultancy. I wanted to really help build something and see it grow. Our main value is: Do as you would be done by and is embedded throughout the company. If everyone behaves like this, and follows this value to make decisions, we will achieve our company Purpose: To make life better – for both our clients and carers.”
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