Peoples Care Solutions Reviews (56)
9.8
Peoples Care Solutions has a Review Score of 9.8 (9.758) out of 10, based on 34 reviews in the last 2 years.
Over all time Peoples Care Solutions has 56 reviews.
Review from L G (Daughter of Client) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The family is extremely satisfied with the care and attention that Mum receives on a daily basis. The carers are all very professional in their approach even if Mum is a little uncooperative. Her needs are adequately met and the family are reassured by this. Communication between carers and family members
is very good. If there are any issues regarding Mum's wellbeing (which are few), they are addressed with a phone call to a family member. The carer rota is also emailed out weekly which is very helpful. There are several carers in particular who are particularly efficient and caring, going out of their way to make Mum feel relaxed, comfortable and safe in her own home.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsWe are really grateful to your family for this full and positive review of the care and support our team provide for your Mum. Our close working together and effective communication are so important in ensuring that your Mum receives the compassionate care and support she so deserves.
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Review from Kathleen M (Client) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very grateful for the help I receive. All my carers clearly enjoy the work they do and I think work in a caring, friendly, professional manner.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsA very sincere thank you for your review. Ensuring that your agreed care plan meets your needs is fundamental; our close- knit team really do want you to enjoy as independent a life as possible. maximum independence.
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Review from Roy H (Client) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers have been very helpful and kind. It is a pleasure to see them each day.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for your review. Our team of carers really do care; together they do their very best to support you as you continue to enjoy the independence of living at home.
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Review from John L (Husband of Client) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been receiving care from Christina's since February 2026. The care, attention and empathy has been excellent towards both my wife (client) and myself (carer), nothing is too much bother for all carers who have visited our home to carry out the caring role. Thank you to you all. It's such
a relief to know that regardless of who visits, the level of care is consistently high.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for this very supportive review. The Peoples Care Solutions team does its very best to ensure that the quality of care and support we provide is the same as we would expect for our own family. Our carers encourage those we visit to continue to maximise their independence and exercise choice whilst ensuring they are safe.
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Review from G M (Son of Client) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My overall experience of Christina's home care service is very good. I do feel I daily have to check everything gets done. I do think I do get lots of new staff who have not noted all duties to do but will get all things right after a week or two. Sometimes I notice that washings are missed and other
times not hung up, also wrong items placed in the outside bins, bedsheets not always changed.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your positive review. We very much value feedback as it allows us to reinforce details of the person- centred care and support requirements , with adherence to standard procedures.
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Review from E R (Client) published on 16 March 2026
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the service generally good thanks
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your very supportive review. We really do appreciate our carers visits enable you to enjoy your independence m.
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Review from Judith R (Daughter of Client) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers have provided good support for my elderly dad, and as a family we couldn't be more grateful. They are kind, patient and respectful, taking time to understand his needs and get to know him. Having this service has allowed my dad to continue to live at home. Communication is excellent, and
detailed daily updates keep us informed. Thank you.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your very positive review. All our team work together to do our very best for all those we are privileged to visit at home. We are so pleased that we are enabling your dad to continue to live at home, safely and meeting his wishes.
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Review from N A (Daughter of Client) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has always been cared for and treated very well by all the carers he has had looking after him. If there have been any issues, we have been listened to and action has been taken. Thank you very much for the excellent and invaluable service provided.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for your very positive review. The whole of our team work together to ensure that we are delivering truly person- centred care and support. We will ensure that our carers are aware of your kind words.
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Review from J K (Husband of Client) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Generally, the carers are sympathetic to my wife's condition caused by her bowel cancer - shown by their tone of voice and considerate actions.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for this review. Our carers work hard to provide the care and support to your wife, in a compassionate and understanding way.
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Review from D D (Client) assisted by family/friend published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Your home care has improved and maintained a better quality of life since leaving hospital in December. The staff have been caring and helpful. Thank you.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your very positive review. The whole of our team is really pleased that our visits have improved your quality of life.
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Review from D G (Partner of Client) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm the live-in carer. The you're "it" carer. Christina's carers don't live in but let me step out for a few moments of untold "phew" while I'm not in charge while they take over. Sometimes it's wash, change, feed. Sometimes it's just talk to her for a few minutes while I go outside.
Always on time.
Always on time.
Always do what's needed. Always nice. Always so welcome.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsWe at Peoples Care Solutions , by Christina's, are really pleased that we are working closely with you in a wholly understanding way to ensure that the best possible care is provided. Thank you very much.
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Review from J G (Husband of Client) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the main, care excellent. Some minor issues with visit timings.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your review. All our team work very hard to ensure the care and support needs of your wife and all those we visit are provided with compassion and real professionalism.
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Review from A J (Daughter of Client) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In general the care received has been good, reliable and professional. Carers go above and beyond at times an example being on an icy cold day, a carer put salt on the path to make it safer for transporting my dad to hospital by ambulance. We have four care visits each day. Visits are consistent and
mainly the same times. Gap between afternoon/bedtime visits can be 4 1/2 hours and 2 1/2 hours, after experiencing several care providers, we would recommend Christina's Home Care.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your taking time to write the review; we really appreciate your positive words which we will share with our team of very committed frontline carers.
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Review from S F (Niece of Client) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Friendly, caring team whom my aunt enjoyed interacting with. My aunt was very keen to ensure Christina's Home Care continued to be her care provider after two weeks in hospital and was delighted when her wish came true.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for this review. Our team of carers really enjoyed caring for your aunt, until she went into her care home; we were so pleased that we were able to provide the so important continuity of care and support that your aunt wished.
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Review from Jessie L (Client) published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is a hugely positive experience. They are pleasant, engaging and very competent in their jobs. The girls (as I call them) make a big effort to accommodate my needs and are very attentive as to what suits me. They know the procedures well, and what is appropriate and what is not. I have huge confidence
in their abilities and capabilities. I am more than just a client, I am a person and they treat me with dignity. I simply couldn't do without them. Their input and involvement has changed my life completely. I look forward to seeing them and we have a good laugh in the process.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for your very positive review; it really means so much to all at Team Christina's. We will ensure that our carers see your review. We strive to ensure the care and support we provide is of the same high standard we would wish for our own families. We wish to enable you to continue to enjoy living in your own home.
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Review from Anne R (Client) published on 5 August 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers have been very helpful and friendly.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for your very positive review; this is very much appreciated and will be shared with the carers who visit you. We so value our visiting you and providing care and support that meets your wishes and allows you to maintain your independence in your own home.
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Review from Sheila G (Client) assisted by family/friend published on 24 July 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff have provided a much-needed service to ensure independence is kept. Staff are cheerful, which is uplifting. They are all very polite and caring.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your very positive review.We are very pleased that since our starting to visit you quite recently we have enabled you to continue to enjoy your independence, and that our carers brighten up your day.
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Review from N L (Client) published on 23 July 2025
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care I get is good. Some carers rank good or excellent.
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Review from Martin M (Son of Client) published on 16 July 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful. Allows us to be confident mother will have visits from carers every day. As I live some distance away it is a great reassurance that mother is safe and getting care she needs. All the ladies are very helpful and mother has got to know most of them now and is very happy with service.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you for your review. It is very rewarding for our team to know that our 4x daily visits at suitable times are allowing your mother to live comfortably, safely and have the company of our carers who know her needs and individual wishes.
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Review from M W (Client) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care service is very good. The staff are friendly and chatty. They treat me well and I have no issues with them. I couldn't manage without them.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much for your very positive review. Our carers really enjoy providing the daily care and support to you that enables you to continue to enjoy your life at home. Keeping in close touch and visiting you ensures our managers are able to support your carers in their delivery of a service that is tailored to your individual needs and delivered with compassion.
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Current
Review Score: 9.8 (9.758)
Overview of Review Score
The Review Score of 9.8 (9.758) out of 10 for Peoples Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
- The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Peoples Care Solutions is calculated as follows: ( (146 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 190 Ratings = 4.758
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Peoples Care Solutions is based on 34 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
