Peoples Care Solutions

Legal House, 101 Gorbals Street, Glasgow G5 9DW
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9.7 43 Reviews
  • Peoples Care Solutions, Glasgow
Established 22 years ago, Peoples Care Solutions Ltd by Christina's Home Care takes pride in providing quality home care services to people in East Renfrewshire and Glasgow Southside.

Services available are wide ranging to meet the needs of the individual. This includes personal care, help preparing meals, medication management, reablement, support attending appointments or social outings, as well as general companionship.

Team Christina's are well experienced and are chosen for their compassion, kindness, understanding and patience. They aim to support individuals to continue living in their own homes and maintain their lifestyles and, whenever possible, continue to be an active member of their community.

The team would be happy to discuss your needs, so please get in touch if you'd like to find out more.
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Care Provided by Peoples Care Solutions

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.59 – £26.28

If a package of care which requires a large number of hours is assessed then there is the opportunity to agree a lower rate.

These prices are only a guideline, please contact Peoples Care Solutions to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Peoples Care Solutions Ltd

Person in charge

  • Anne Marie Cassidy (Registered Manager)

Peoples Care Solutions Reviews (43)

9.7

Peoples Care Solutions has a Review Score of 9.7 (9.706) out of 10, based on 33 reviews in the last 2 years.
Over all time Peoples Care Solutions has 43 reviews.

Overall Experience
  • 30
  • 11
  • 1
  • 0
  • 1
Date Published
  • 43
  • 16
  • 20
  • 33
  • 10
Reviewer Connection to Peoples Care Solutions
  • 20
  • 7
  • 6
  • 4
  • 3
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from C H (Daughter of Client) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care from the carers is excellent I can't praise them enough.
Treat my dad with love and care - he trusts them and enjoys seeing each and every one.
Thank you for making it possible for my dad to be cared for at home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L B (Daughter of Client) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff on a day to day basis have been exceptional and always provide my father with kind, considerate care. Often going above and beyond expectations.
This allows us as family members peace of mind which is essential.
Reply from Claudia Edwards, Care Development Co-Ordinator at Peoples Care Solutions

Hi there,
Thank you for your kind words, we really appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Son of Client) published on 21 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
1-minute visits. That's what we experienced, yet they were supposed to attend for 45 minutes. Disappointing. When we raised this with the manager, the response was horrific. There are better care providers out there.
Reply from Anne Marie Cassidy, Owner at Peoples Care Solutions

Hello, We take all concerns very seriously and are currently investigating.
We were commissioned by the local authority (LA) to carry out 2 x 15 minute visits daily; this is monitored electronically by the LA. The woman's dignity was respected at all times.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Peoples Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Peoples Care Solutions is calculated as follows: ( (137 Excellents x 5) + (33 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 180 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Peoples Care Solutions is based on 32 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Nov 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

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Michael Cassidy

Job Title: Care Manager Joined: 2013

Leads and manages the day-to-day planning and delivery of quality agreed and individualised care and support to individual users of the service, ensuring high standards are maintained throughout the close-knit team, and ensuring focus is maintained on those receiving the service.

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Natalie Gunn

Job Title: Care Coordinator Joined: 2017

Leads on engagement with individuals and families to discuss and agree appropriate quality care and support is planned and coordinated, then provided by the frontline carers

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Kayleigh McGregor

Job Title: Team Leader Joined: 2018

Works closely with Care Coordinator in the planning of and allocation of duties to the frontline carers to ensure best possible continuity of care

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Paola Mancini

Job Title: Office Administrator Joined: 2024

Working closely with the Office team, she leads the coordination of daily administrative activities and communicates with users of services and their families.

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