Peoples Care Solutions

Legal House, 101 Gorbals Street, Glasgow G5 9DW
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9.7 51 Reviews
  • Peoples Care Solutions, Glasgow
Established 22 years ago, Peoples Care Solutions Ltd by Christina's Home Care takes pride in providing quality home care services to people in East Renfrewshire and Glasgow Southside.

Services available are wide ranging to meet the needs of the individual. This includes personal care, help preparing meals, medication management, reablement, support attending appointments or social outings, as well as general companionship.

Team Christina's are well experienced and are chosen for their compassion, kindness, understanding and patience. They aim to support individuals to continue living in their own homes and maintain their lifestyles and, whenever possible, continue to be an active member of their community.

The team would be happy to discuss your needs, so please get in touch if you'd like to find out more.
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Care Provided by Peoples Care Solutions

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.59 – £26.28

If a package of care which requires a large number of hours is assessed then there is the opportunity to agree a lower rate.

These prices are only a guideline, please contact Peoples Care Solutions to find out the exact price for your requirements.

Contact Peoples Care Solutions to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact Peoples Care Solutions to get a personalised quote.

Good to Know

Owner

  • Peoples Care Solutions Ltd
  • Privately Owned

Person in Charge

  • Anne Marie Cassidy (Registered Manager)

Peoples Care Solutions Reviews (51)

9.7

Peoples Care Solutions has a Review Score of 9.7 (9.653) out of 10, based on 32 reviews in the last 2 years.
Over all time Peoples Care Solutions has 51 reviews.

Overall Experience
  • 35
  • 14
  • 1
  • 0
  • 1
Date Published
  • 51
  • 8
  • 24
  • 30
  • 21
Reviewer Connection to Peoples Care Solutions
  • 22
  • 10
  • 6
  • 5
  • 4
  • 1
  • 1
  • 1
  • 1
Total of 51, showing 41-51
Review from J M (Husband of Client) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had very good service over the last 12 months. Times of visits can vary, but that is to be expected as it depends on the carer's previous client. We always get an earlier visit if required for a special reason. The carers are very good and pleasant. They all treat my wife with courtesy.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsTeam Christina’s really appreciates the review; thank you. We strive to provide very personalised quality care and support on an individual basis to meet choice and preferences at home, safely.
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Review from Lynne M (Daughter of Client) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are always very pleasant to my mum, they help her with whatever needs she requires, they give health advice for eg if they notice swollen ankles etc, they are always quite chatty and my mum enjoys the chats she has with them and looks forward to them coming. I couldn't ask for a better care
company for my mum.
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you very much; we work as a close-knit team and strive to provide the vest possible care to each and every one of those who use our service. I will be letting our managers and carers know how much they are appreciated.
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Review from Irene B (Wife of Client) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very grateful for the excellent service provided. Any complaints have been lack of information when carer has been delayed at previous call but office staff have been very polite and helpful when I called to ask if someone was coming. A phone call to reassure would be good but know this is not
always possible.
Reply from Anne Marie, Owner at Peoples Care SolutionsThank you for your compliments, at all times team Christina's strives to deliver quality care and support as agreed in everyone's care plan.
Keeping those we visit informed if there is a significant delay is very important communication, we endeavour to do so at all times and have reinforced this action.
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Review from James D (Civil Partner of Client) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Girls are very pleasant and reassuring. They carry out duties according to care plan. Nice people.
Reply from Anne Marie, Owner at Peoples Care SolutionsThank you, we have let the carers know. We work very hard to ensure every one of those people we are privileged to visit is treated with respect and dignity, safely and on an individual basis.
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Review from J M (Client) assisted by family/friend published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring is excellent and everyone is very helpful at all times.
Reply from Anne Marie, Registered Manager at Peoples Care SolutionsThank you, much appreciated. We continue to do our very best to treat everyone as individuals in their own homes.
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Review from G C (Husband of Client) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the pandemic the carers supported us without failing to attend for any programmed visit.
Our carers are always efficient, very friendly and helpful - no matter what their own personal problems are during these difficult times.
They all deserve a substantial pay rise!
Reply from Martin Gibson, Quality & Development at Peoples Care SolutionsThank you, such compliments mean so much to Team Christina's. We were so grateful to our frontline carers during the pandemic - they went above and beyond. Resilience and sustainability are key to our way of working and we strive for continuity of carers at all times. We work as a team to plan, communicate and deliver quality agreed personal care and support.
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Review from Janice B (Daughter of Client) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and I are very happy with the service they have provided. I think my mum's health has improved because they always make her tea and toast and she has purpose to get up and dressed in the morning. So very pleased.
Reply from Claudia Edwards, Care Development Co-Ordinator at Peoples Care SolutionsThank you for your review! We will pass on your kind words to the carers.
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Review from Jan S (Daughter of Client) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are very reliable (never missed a visit), friendly and caring. They always make time to talk to my mother and treat her with dignity and respect. Initially there was a small issue with remembering to dispense a new, additional tablet but that was resolved after a few weeks.
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Review from C H (Daughter of Client) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care from the carers is excellent I can't praise them enough.
Treat my dad with love and care - he trusts them and enjoys seeing each and every one.
Thank you for making it possible for my dad to be cared for at home.
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Review from L B (Daughter of Client) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff on a day to day basis have been exceptional and always provide my father with kind, considerate care. Often going above and beyond expectations.
This allows us as family members peace of mind which is essential.
Reply from Claudia Edwards, Care Development Co-Ordinator at Peoples Care SolutionsHi there,
Thank you for your kind words, we really appreciate your feedback.
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Review from M M (Son of Client) published on 21 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
1-minute visits. That's what we experienced, yet they were supposed to attend for 45 minutes. Disappointing. When we raised this with the manager, the response was horrific. There are better care providers out there.
Reply from Anne Marie Cassidy, Owner at Peoples Care SolutionsHello, We take all concerns very seriously and are currently investigating.
We were commissioned by the local authority (LA) to carry out 2 x 15 minute visits daily; this is monitored electronically by the LA. The woman's dignity was respected at all times.
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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Peoples Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Peoples Care Solutions is calculated as follows: ( (124 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 176 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Peoples Care Solutions is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 21 Oct 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

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Michael Cassidy

Job Title: Care Manager Joined: 2013

Leads and manages the day-to-day planning and delivery of quality agreed and individualised care and support to individual users of the service, ensuring high standards are maintained throughout the close-knit team, and ensuring focus is maintained on those receiving the service.

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Natalie Gunn

Job Title: Care Coordinator Joined: 2017

Leads on engagement with individuals and families to discuss and agree appropriate quality care and support is planned and coordinated, then provided by the frontline carers

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Kayleigh McGregor

Job Title: Team Leader Joined: 2018

Works closely with Care Coordinator in the planning of and allocation of duties to the frontline carers to ensure best possible continuity of care

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Paola Mancini

Job Title: Office Administrator Joined: 2024

Working closely with the Office team, she leads the coordination of daily administrative activities and communicates with users of services and their families.

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