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The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide...
Complete Care West Yorkshire Ltd is a well-established community care provider, dedicated to delivering quality care services in Wakefield and Mirfield. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.
The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide range of services, from personal care and assistance to shopping and cleaning. They also offer more specialised care services such as dementia or continence care.
Complete Care West Yorkshire Ltd recognises that everyone's needs are unique, which is why care plans are tailored to the individual. Services are flexible and designed to support clients' changing needs, ensuring that they receive only the best care.
The company values partnership and collaboration, and always strives to build positive relationships with clients, their families and other health care professionals. They understand that open communication and working together ensures the best possible outcomes for all involved. The goal is to provide clients with the care and support they need to enhance their quality of life and promote independence.
Complete Care West Yorkshire Ltd is proud of its reputation as an organisation that goes above and beyond to deliver exceptional care services.
Care Provided by Complete Care West Yorkshire Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Complete Care West Yorkshire Ltd to get a personalised quote:
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
The price(s) shown are provided by the agency. Contact Complete Care West Yorkshire Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Complete Care West Yorkshire Ltd
- Private Owned
Person in charge
- Sara Booth (Managing Director)
Complete Care West Yorkshire Ltd Reviews (196)
Complete Care West Yorkshire Ltd has a Review Score of 9.8 (9.823) out of 10, based on 74 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 196 reviews.
My mother enjoys the companionship of the carers and feels they meet her needs well. The service puts my mind at rest that she is looked after when I am not there. I am regularly asked...
My mother enjoys the companionship of the carers and feels they meet her needs well. The service puts my mind at rest that she is looked after when I am not there. I am regularly asked if we are happy with the service - we are!
Thank you very much for your feedback, your comments are much appreciated and will be sure to pass this on to the rest of the team. I am delighted that you feel we are a well-managed service which gives you peace of mind, that your mother is well looked after. Complete Care is passionate about the...
Thank you very much for your feedback, your comments are much appreciated and will be sure to pass this on to the rest of the team. I am delighted that you feel we are a well-managed service which gives you peace of mind, that your mother is well looked after. Complete Care is passionate about the quality of care we deliver and it is a privilege to support your mother. Once again, thank you for your kind comments.
My father lives in Yorkshire and I in Suffolk so cannot 'just pop round'. All the ladies I met on my time visiting father were friendly, professional and such a cliché 'caring', but that is what eased my mind being so far away. All telephone calls were answered swiftly and responses given at that...
My father lives in Yorkshire and I in Suffolk so cannot 'just pop round'. All the ladies I met on my time visiting father were friendly, professional and such a cliché 'caring', but that is what eased my mind being so far away. All telephone calls were answered swiftly and responses given at that time or shortly afterwards. My father was in great hands with Complete Care West Yorkshire Ltd. Thank you so much for making the transition into a care home seamless.
Thank you very much for the wonderful feedback you have given, we will be sure to pass this on to the rest of the team. It was our pleasure to provide care and support to your father, he is such a lovely gentleman. I am highly delighted that you felt you could rely on us as a company and that it...
Thank you very much for the wonderful feedback you have given, we will be sure to pass this on to the rest of the team. It was our pleasure to provide care and support to your father, he is such a lovely gentleman. I am highly delighted that you felt you could rely on us as a company and that it gave you peace of mind knowing your father was well cared for. Once again, thank you for all your kind comments.
Staff are marvellous at keeping to times that are suitable for me. Overall, I am very satisfied with the service.
Staff are marvellous at keeping to times that are suitable for me. Overall, I am very satisfied with the service.
Thank you for your positive feedback, it is very much appreciated. I am delighted you are happy with the service and the care workers that visit you.
All the family are so happy, mum can stay in her own flat with you're help and the help of the family too.
All the family are so happy, mum can stay in her own flat with you're help and the help of the family too.
Thank you for such positive feedback. I am delighted that you are happy with the service and that it enables your mum to remain in her home. Complete Care is committed to making a positive difference which from the feedback given shows how vital the community care services it to people like your mum. Once again thank you!
All the carers who attend to my mother are very polite and respectful. They are very reliable and keep me informed if there are any problems. The staff in the office are always very responsive to any inquiries/requests that we may have about and the care given. We are very happy with this wonderful...
All the carers who attend to my mother are very polite and respectful. They are very reliable and keep me informed if there are any problems. The staff in the office are always very responsive to any inquiries/requests that we may have about and the care given. We are very happy with this wonderful service and don't know how we would cope without it.
Thank you for your positive feedback and lovely comments. It is our pleasure and a privilege to provide a service to you and your mum. We work hard to ensure our high standards are maintained. I am delighted that you feel the care workers make such a positive difference. We will pass this feedback on to the team. Once again thank you!
I have no complaints about this company and would recommend them to others in need of good care.
I have no complaints about this company and would recommend them to others in need of good care.
Thank you for your feedback, this is much appreciated. I am delighted that you feel we provide good care and that you would recommend us to other people.
All the staff are so caring to mum. Nothing is too much trouble. Mum is in the last stages of dementia but has gotten to know her carers well and likes them all. If there's a problem of mum needs anything specific then they text me to know straight away. One word sums the complete care team -...
All the staff are so caring to mum. Nothing is too much trouble. Mum is in the last stages of dementia but has gotten to know her carers well and likes them all. If there's a problem of mum needs anything specific then they text me to know straight away. One word sums the complete care team - FABULOUS.
Thank you so much for the fantastic feedback! We really do appreciate your kind comments and will certainly pass this on to the team. I am absolutely delighted that you and your mum are happy with the service and that our team make such a positive difference. Once again, thank you!!
The office is efficient and helpful if we need to make changes.
I cannot recommend them highly enough.
The office is efficient and helpful if we need to make changes.
I cannot recommend them highly enough.
We have used the provider for four weeks now all of our expectations have been met we would recommend to all.
We have used the provider for four weeks now all of our expectations have been met we would recommend to all.
Thank you for your positive feedback. I am delighted that you and your wife are happy with the service and that it is meeting your needs and expectations. I will certainly feed this back to the rest of the team as they enjoy visiting your home. Once again, thank you.
Reliable, caring, warm and friendly staff. All have been very kind to my dad and call me whenever needed. It gives me peace of mind that my dad is safe.
Reliable, caring, warm and friendly staff. All have been very kind to my dad and call me whenever needed. It gives me peace of mind that my dad is safe.
Thank you for the lovely feedback, we will be sure to pass this on to our team. Complete Care works hard to provide a quality, person centred service. I am delighted that you are happy with the care and support your father receives from us
They know my needs and complete care as I ask them to.
They listen to me and make sure that I am looked after well.
They know my needs and complete care as I ask them to.
They listen to me and make sure that I am looked after well.
Thank you very much for your kind comments, it is very much appreciated. We value your custom and your feedback as it enables us to improve and develop our service.
The service is excellent. The carers are always professional and caring. My family would highly recommend the service.
The service is excellent. The carers are always professional and caring. My family would highly recommend the service.
Thank you for your fantastic feedback. I am delighted you are happy with the company and the service we are delivering. Our team work hard to provide a person-centred service. Once again, thank you!
I am extremely satisfied with the care and support we receive from Complete Care West Yorkshire Ltd. We can always rely on the girls to deal with any issues regarding my husband's care and he is always treated with respect and dignity.
I am extremely satisfied with the care and support we receive from Complete Care West Yorkshire Ltd. We can always rely on the girls to deal with any issues regarding my husband's care and he is always treated with respect and dignity.
Positive in all respects. The staff all show compassion to our situation and are always willing and helpful. I appreciate having consistent staff for continuity due to my husband's complex needs. I would recommend the services provided to us to others.
Positive in all respects. The staff all show compassion to our situation and are always willing and helpful. I appreciate having consistent staff for continuity due to my husband's complex needs. I would recommend the services provided to us to others.
Care was for my husband. The care team was excellent, respectful and very professional. Put my husband at ease at all times. Would have no hesitation in recommending this company.
Care was for my husband. The care team was excellent, respectful and very professional. Put my husband at ease at all times. Would have no hesitation in recommending this company.
Thank you for your lovely comments, i will certainly pass them on to the rest of the team. I am delighted that Complete Care West Yorkshire Ltd was able to make a positive difference!
My parents were with Complete Care for four years until mother recently passed. Their passion for care and dedication to its service user was second to none, nothing was too much trouble for any of the care workers and their compassion was excellent. In the last months of mother's care Complete...
My parents were with Complete Care for four years until mother recently passed. Their passion for care and dedication to its service user was second to none, nothing was too much trouble for any of the care workers and their compassion was excellent. In the last months of mother's care Complete Care supported us as a family as well as catering for all mother needs and wishes. I would highly recommend Complete Care, by far the best care company anyone one could possibly wish for, such high quality and respected company, I wish them all the best in the future. Keep up the excellent work all the best.
Thank you very much for your lovely comments. I will certainly pass this on to the team that cared for your mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- 21 Sep 2026
Complete Care West Yorkshire, the family-run care provider led by Managing Director Sara Booth and co-owner Wayne Mitchell, has been crowned Yorkshire and Humberside Regional Winner of the Great British...
- 21 Sep 2026
My Chamber – MY Awards 2025, King’s Croft, Pontefract Thursday 23rd October 2025 Complete Care West Yorkshire won the Community Hero of the Year Award and also came Runner up...
- 23 Jun 2026
Nineteen years ago, on 12th June 2007, Sara Booth set up a small domiciliary care company with one simple ambition, to help people in Wakefield and Kirklees live independently in...
Awards / Recognitions (49)
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
Accreditations
There are no accreditations posted yet for Complete Care West Yorkshire Ltd.
Meet the Team (10)

The company is privately owned and managed by me, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
I have...
The company is privately owned and managed by me, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
I have studied throughout my career and have built up a wealth of knowledge, experience and skills within the social care and management sectors. I have achieved:- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables me to train and develop staff both internally and externally.
- Postgraduate in HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others; I am incredibly privileged that my role enables me to make a positive difference'

I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our...
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I am the lead person and solely responsible for the company's Electronic Call Monitoring (ECM) data that we provide to both local authorities, Wakefield and Kirklees. I also audit the systems we have in place to ensure our customers receive the right level of care.I hold qualifications in;
- Level 3 IT
- NVQ 3 Business and Administration
- NVQ Level 3 in Leadership and Management
- PTLLS qualification
Wayne works in partnership with others to identify innovative ideas to improve or develop the service we offer to our customers'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team has the right tools to deliver quality, person-centred care'

I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills, as I am passionate about...
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills, as I am passionate about social care. In 2022, I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care; my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care by supporting them out in the community as well as in the office. I work hard to ensure staff and customers' needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people, and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.

I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to...
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.

I am the Trainer and Manual Handling Facilitator at Complete Care West Yorkshire. I hold a Level 4 qualification in Health and Social Care, alongside...
I am the Trainer and Manual Handling Facilitator at Complete Care West Yorkshire. I hold a Level 4 qualification in Health and Social Care, alongside a recognised qualification that enables me to train and develop others.
My role is to ensure our care team have the knowledge, practical skills and confidence they need to provide safe, compassionate and person-centred care. I deliver engaging, hands-on training that helps bring learning to life and shows how good practice supports the dignity, independence and wellbeing of the people we care for.
I am friendly and approachable, and I want every member of the team to feel comfortable asking questions and developing their skills. I am passionate about maintaining high standards and supporting our staff to provide the very best care, the same quality of care we would want for our own families.

I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping...
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.

I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to...
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care

I joined Complete Care West Yorkshire in 2026 as a Team Leader and am proud to be part of such a caring and committed team.
My role is to support...
I joined Complete Care West Yorkshire in 2026 as a Team Leader and am proud to be part of such a caring and committed team.
My role is to support our care professionals in their day-to-day work and help ensure the people we care for receive safe, reliable and person-centred support. I work closely with individuals, their families and our wider team, listening to what matters to them and helping to make sure their care reflects their needs, choices and preferences.
I am approachable, supportive and committed to maintaining high standards. I enjoy helping colleagues develop their confidence and skills, while making sure the dignity, independence and wellbeing of the people we support remain at the heart of everything we do.

I began my time with Complete Care West Yorkshire as a Community Care Worker, providing compassionate and person-centred support to people in their...
I began my time with Complete Care West Yorkshire as a Community Care Worker, providing compassionate and person-centred support to people in their own homes. My skills, knowledge and dedication to making a positive difference were quickly recognised, and I was given the opportunity to become a full-time Team Leader.
My role is to support our care professionals and help ensure that every person receives safe, reliable and high-quality care. I work closely with the people we support, their families and the wider team to build positive relationships and make sure care is delivered with dignity, kindness and respect.
I am approachable, dependable and always willing to help others. I enjoy supporting my colleagues to develop their confidence and skills while maintaining the high standards expected at Complete Care West Yorkshire. Most importantly, I want the people we care for and their families to feel listened to, valued and reassured.

Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of...
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care West Yorkshire Ltd to verify any information. View our terms and conditions. Complete Care West Yorkshire Ltd has an Enhanced Service -what an Enhanced Service includes.