Complete Care Windsor Ltd

10 Bruce Walk, Windsor SL4 4NB
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1 Review
  • Complete Care Windsor Ltd, Windsor
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Complete Care Windsor Limited

Person in charge

  • Beverley Buckner (Manager)
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Complete Care Windsor Ltd Reviews (1)

Over all time Complete Care Windsor Ltd has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Complete Care Windsor Ltd
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Review from Susan J (Niece of Client) published on 16 February 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
I could not recommend these people to anyone. The carers themselves were adequate (one or two being exceptional), but the management, administration and communication of the services were truly dreadful. The office staff were truculent, diffident and resentful. My aunt was never told who would be coming,
or at what time - she had to ring herself every week to find out. The assumption appeared to be that she wasn't going anywhere and could wait. They labelled her as 'difficult' from the beginning because she didn't get along with all the carers and expressed her preferences - as well she might - and moaned constantly to me about her, which was very unprofessional. Carers turned up when they had been cancelled (with adequate notice) and then charged at full rate. To cap it all, my aunt's contract was terminated abruptly and without the required notice when one of the managers had a fit of pique. Steer clear!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Complete Care Windsor Ltd

What Type of Services does Complete Care Windsor Ltd offer?

Complete Care Windsor Ltd offers Home Care.

How many Carers does Complete Care Windsor Ltd employ?

Complete Care Windsor Ltd employs 24 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care Windsor Ltd to verify any information. View our terms and conditions. Complete Care Windsor Ltd has an Basic Service - more info.