Everycare (Rugby and Warwickshire) Ltd

1st Floor, 190 Bilton Road, Rugby CV22 7DX
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9.9 49 Reviews
  • Everycare (Rugby and Warwickshire) Ltd, Rugby
Everycare (Rugby and Warwickshire) ensures continuity is maintained between customers and carers, they acknowledge that building relationships with staff is important and is the key to peace of mind and well-being.

Everycare's extensive range of home care services includes:

- Tailor made care packages
- Help with washing and dressing
- Medication management and prompting
- Meal preparation and cooking
- Escorts to appointments
- Shopping, housework and laundry
- Sitting service
- Respite service
- Alzheimer's and dementia support
- Night sitting and sleep in service
- Live in care

Career opportunities

Everycare's commitment to recruiting high quality staff includes:

- Flexible working hours
- Market leading pay rates
- Weekend and Bank Holiday enhanced pay
- Tax free mileage allowance
- Holiday Pay
- Pension scheme
- Full induction and ongoing training including apprenticeships
- Free uniform

All Everycare staff members have undergone an enhanced DBS check and are fully trained and insured.

Everycare 'Complete Care in the Community' Established 1997.
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Care Provided by Everycare (Rugby and Warwickshire) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.50

Please call us for a full breakdown on fees.

These prices are only a guideline, please contact Everycare (Rugby and Warwickshire) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Simone Dyer (Registered Manager)

Everycare (Rugby and Warwickshire) Ltd Reviews (49)

9.9

Everycare (Rugby and Warwickshire) Ltd has a Review Score of 9.9 (9.941) out of 10, based on 20 reviews in the last 2 years.
Over all time Everycare (Rugby and Warwickshire) Ltd has 49 reviews.

Overall Experience
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Date Published
  • 49
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Reviewer Connection to Everycare (Rugby and Warwickshire) Ltd
  • 20
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Total of 49, showing 1-20
Review from Sally E (Daughter of Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have been happily surprised at the level of care provided by Everycare. Due to negative experiences with other providers.
The carers from Everycare are great with mum and engage with her on a personal level, along with completing their tasks. Mum is brighter and eating so much better
it is lovely to see the improvement in her wellbeing.
Reply from Kez Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for the kind words, I know everyone thoroughly enjoys caring for your Mother and that has shown by the strides in progress she has made recently. Thanks once again for…read more
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Review from S E (Daughter of Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each member of staff at Everycare are stars. They are extremely professional and go above and beyond. The staff in the office are always available. I highly recommend them.
Reply from Kez Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you for your kind words, they truly mean a lot to all of us here at Everycare Rugby.
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Review from Trish S (Niece of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The effort that has gone into ensuring the correct care is in place for my aunt by the Everycare Rugby team is outstanding. They have made sure she is comfortable and happy within her own home, which puts our mind at ease. Honestly if I could rate more than 5 stars I would.
Reply from Kez Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your kind words, we really appreciate you putting your trust into Everycare Rugby and we're glad you're happy with the service provided.
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Review from Lillia M (Daughter of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Team have been excellent in providing care & support for our parents in quite a difficult time & for us in managing our parents situation. The staff are friendly, patient & caring. We would recommend them & we are thankful for everything they did for our parents & for us.
Reply from Kez Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you every so much for taking the time to leave us a lovely review, I know the carers thoroughly enjoyed visiting your parents and we wish them all the best in the future.
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Review from Jay W (Son of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare have been fantastic in helping us care for Mum and Dad the past few months. Especially when they have recently gone through a really rough patch of emergency hospital stay amd recovery. Mum has dementia and is not the easiest at times and yet they have treated her with care, compassion and
respect. They have also been sympathetic to my father's plight when feeling under the weather whilst recovering from his operation.
They have adapted their care very flexibly whilst routines have changed very quickly. We would not have managed to keep our parents so well looked after on our own.
The company have really gone above and beyond for us and small gestures like buying bread when Dad ran out are extremely appreciated.
Mum and Dad are on the route to permanent care but we are confident Everycare will support them and us every step of the way. A massive plus is how contactable they are and they do not hesitate to contact us if something is wrong. Your loved ones are in safe hands
Reply from Kez Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
It has been an absolute pleasure caring for both of your parents, thank you for entrusting Everycare Rugby to support them both in their time of need. We are deeply touched by your kind words and it…read more
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Review from Martyn G (Son of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are all really happy with your carers, their kindness, professionalism, punctuality and dedication. Amazing service.
The whole service from first contact to the continuing care has been exemplary.
The rota published each week telling us what time and who (with photo) will be coming to
provide care is a great touch.
Many thanks
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your lovely review. We truly appreciate you taking the time to share your positive experiences. Feedback like this really does brighten our day and motivates us in ensuring we…read more
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Review from Y D (Daughter of Client) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, the ladies are extremely helpful and friendly.
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for the kind words, it's an absolute pleasure helping your father and I know the team love going out to him.
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Review from D S (Son of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing service. Many years ago we needed care urgently for dad as he deteriorated rapidly and Everycare came to our rescue. I'd recommend Everycare to everyone.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your lovely review. I'm so pleased we were able to step in and look after your dad and ensure he had the very best care and support that was needed at such a difficult time for you.…read more
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Review from Heather T (Wife of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I was advised by Social Services that I needed help with looking after my husband at home they sent me a list of providers in Warwickshire. I looked for a local company in Rugby 'on line' it was a Sunday morning and I found Everycare who had an excellent review by one of their service users. As
it was Sunday morning I sent an email via their website asking what help they could offer. To my surprise I got an immediate response by telephone from the manager and from that moment on I had no reservations as to making arrangements for them to provide their services.
Everycare have been giving an excellent service from the very beginning of setting up a Care Plan to all of their carers who have given day to day care for my husband. They are always on time and altogether are a wonderful team and one I could not have have possibly managed without.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your lovely review and I will ensure all the team see it. We always aim to get things in motion as soon as we practically can. Its an absolute pleasure not only supporting your…read more
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Review from Helen H (Daughter of Client) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a gem of a find! When my dad came out of hospital and respite, we needed a care company that could adapt to our family requirements and a quick set up. The Manager came and did an assessment and within days, it was in place.
We all signed up to the App that tells us who is coming and the time,
and what tasks are required. The carers complete a log and summary of what has happened on that visit. My dad absolutely loves all the carers and I think they all love him back. They are kind and compassionate and will sit and chat if all tasks have been done! Thank you all for allowing the family to feel well assured that dad is being cared for and looked after.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your lovely review. It has been a pleasure to support your dad to come home and start to get his independence back and that is what we always aim to do and with the added bonus…read more
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Review from C D (Son of Client) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but good observations, and experiences with all of the Everycare (Rugby and Warwickshire) team. We were completely in the dark when dad aged 91 who had lived completely independently, until December '24, was taken seriously ill and hospitalised for about 10 days. When we started to
arrange for him to come home it was clear to us all that he would need help with personal care, meals and medication both morning and evening. We contacted Everycare, who assessed his home for its suitability for him to manage, and dad for his abilities and capabilities. The staff carried out these tasks in a very personable and sympathetic manner.


Once dad was home and the care visits began we found all of the staff to be professional, personable, adaptable and very nice people. We're particularly impressed how the staff, who are all female, dealt with dad in the shower, respecting his privacy yet, helping with his hygiene needs. We can't recommend Everycare highly enough. Brilliant team.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Such a lovely review and kind words, thank you so much. I will ensure the team see your review as this will mean a lot to them as well as myself it is always our aim to be as adaptable as we can. We…read more
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Review from Derek L (Son of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare were particularly attentive and professional - in every respect. Phone calls were always returned in a timely fashion. They communicated clearly about available care options and ideas. We really could not have asked for more. A heartfelt thanks to the team.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your review and kind words, it is very much appreciated. We are all hoping Mum has settled well now in to her new home.
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Review from A B (Daughter of Client) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team of management, supervisors to carers have been brilliant in every way. My mother has benefited from the care and concern. Regular contact via phone and email with myself and my brother. The care platform used gives detailed information about visits etc.
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for your kind words and reviews like this make it all worthwhile, it was a pleasure to help care for your Mum. Take care, Everycare Rugby
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Review from Catriona W (Daughter of Client) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since day one of using Everycare, we have found everyone visiting Mum really kind and helpful. I feel able to call the office and have a chat about any of my concerns and worries. I always know that if there are any issues, I will be informed.
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for the kind words. Looking after your mother is a genuine pleasure and we know each and every member of staff looks forward to going to see her.
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Review from David W (Son of Client) published on 5 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers provided by the company have been consistent allowing my mother to become familiar and comfortable with the carers. The carers are friendly, supportive, on time and diligent with the care provision. The management has been attentive and reviews the care needs monthly and welcomes suggestions
from the client's family members. We are happy with the service provided.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your kind review. It is a pleasure supporting your mum and I know the staff really enjoy visiting her.
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Review from Debbie H (Daughter of Client) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional company with staff that care and are passionate in what they do.
Myself and my sister are very happy that our parents enjoy the visits from the care team.
Dad and Mum say the carers are all lovely and they sit and chat with them both.
We are pleased that our parents are feeling relaxed
with the carers.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your time in sending a review. Your dad has only been with us for a month, but I know our ladies are enjoying going to assist him and chatting with both your parents. I will make sure…read more
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Review from Robert H (Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always polite and helpful.
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for the review, it is a pleasure supporting you.
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Review from E S (Daughter of Client) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Everycare to be professional, friendly and efficient in all communication, whether by phone or email. They have gone above and beyond to extend our original care package as our situation has changed. Promises are always kept and we cannot fault their care, communication and professionalism
in all areas. I know Mum loves the time spent with her carer who is so kind and thoughtful.
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for the kind review, we are so pleased that your mum loves the time spent with our team. Your mum is a delightful lady and we are happy to help in any way possible.
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Review from N T (Daughter of Client) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family are very pleased with the carers that visit our parents. Our parents enjoy the visits, seeing someone to chat with who isn't family is good for them. The app helps us to let Mum and Dad know who is visiting which they find helpful.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your kind review. It's a pleasure supporting your dad and spending time chatting with them both, I know the ladies enjoy visiting them.
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Review from J W (Daughter of Client) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been employing Everycare Rugby & Warwickshire for over 3 years now to look after my mother. They came recommended by a neighbour's daughter. The care manager has been responsive and flexible concerning my mother's changing needs from mainly food and meds initially to more personal care of late.
Useful suggestions have been made and there appears to be an effective monitoring regime. The carers have electronic instructions concerning tasks and medicine provision which they appear to strictly observe. The current batch of carers are lovely ladies (some have been coming for the full three years). My mother enjoys their visits and is happy in their company and they all (in their different ways) appear to genuinely care about her well-being. Obviously they have different personalities but they all show humour and compassion and are efficient in the tasks they do. They chat with her about lots of different things and make her day more interesting. They also kindly ask how I am.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your kind review. It's an absolute pleasure assisting and supporting your mum and to be able to support her in the comfort of her own home is just so lovely. Again, thank you.
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Everycare (Rugby and Warwickshire) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Everycare (Rugby and Warwickshire) Ltd is calculated as follows: ( (112 Excellents x 5) + (7 Goods x 4) ) ÷ 119 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Rugby and Warwickshire) Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

Simone

Simone Dyer

Job Title: Registered Manager Joined: 2022

Simone has been the Registered Manager at Everycare Rugby for 3 years and has worked in many areas in the care sector with a total of 17 years of experience. She has a wealth of knowledge in key areas, including home care, supported living, learning disabilities, including autism and individuals with spinal injuries.


She has been a trainer for moving and handling, medication and safeguarding. Simone has achieved her Level 4 Diploma in Leadership and Management for Care Services.

Nicole

Nicole Chatha

Job Title: Director/NI Joined: 2023

Nicole is the Nominated Individual with CQC and the Director of Everycare Rugby.

Frequently Asked Questions about Everycare (Rugby and Warwickshire) Ltd

What Type of Services does Everycare (Rugby and Warwickshire) Ltd offer?

Everycare (Rugby and Warwickshire) Ltd offers Home Care.

How many Carers does Everycare (Rugby and Warwickshire) Ltd employ?

Everycare (Rugby and Warwickshire) Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Rugby and Warwickshire) Ltd to verify any information. View our terms and conditions. Everycare (Rugby and Warwickshire) Ltd has an Enhanced Service - more info.