Everycare (Rugby and Warwickshire) Ltd

The whole team of management, supervisors to carers have been brilliant in every way. My mother has benefited from the care and concern. Regular contact via phone and email with myself and my brother. The care platform used gives detailed information about visits etc.

Since day one of using Everycare, we have found everyone visiting Mum really kind and helpful. I feel able to call the office and have a chat about any of my concerns and worries. I always know that if there are any issues, I will be informed.

The carers provided by the company have been consistent allowing my mother to become familiar and comfortable with the carers. The carers are friendly, supportive, on time and diligent with the care provision. The management has been attentive and reviews the care needs monthly and welcomes suggestions from the client's family members. We are happy with the service provided.

We are pleased that our parents are feeling relaxed with the carers.

Always polite and helpful.

I have always found Everycare to be professional, friendly and efficient in all communication, whether by phone or email. They have gone above and beyond to extend our original care package as our situation has changed. Promises are always kept and we cannot fault their care, communication and professionalism in all areas. I know Mum loves the time spent with her carer who is so kind and thoughtful.

My family are very pleased with the carers that visit our parents. Our parents enjoy the visits, seeing someone to chat with who isn't family is good for them. The app helps us to let Mum and Dad know who is visiting which they find helpful.

We have been employing Everycare Rugby & Warwickshire for over 3 years now to look after my mother. They came recommended by a neighbour's daughter. The care manager has been responsive and flexible concerning my mother's changing needs from mainly food and meds initially to more personal care of late. Useful suggestions have been made and there appears to be an effective monitoring regime. The carers have electronic instructions concerning tasks and medicine provision which they appear to strictly observe. The current batch of carers are lovely ladies (some have been coming for the full three years). My mother enjoys their visits and is happy in their company and they all (in their different ways) appear to genuinely care about her well-being. Obviously they have different personalities but they all show humour and compassion and are efficient in the tasks they do. They chat with her about lots of different things and make her day more interesting. They also kindly ask how I am.

Everycare provide an excellent service. My mum has a regular group of carers who are kind, attentive, and know her well. Their timekeeping is efficient, they record useful notes for every visit and often go 'above and beyond' expectations. The management team are professional, willing to accommodate any necessary changes to care plans and regularly review the service they offer. I am so pleased that I found a company with such high standards of care, who Mum regards as friends.

Mum likes the carer to watch some of the quiz programmes on the television with her so she can try and answer more questions than they can!

Everycare looked after my dad for nearly 4 years following his stroke in 2019. He has recently had to move into a care home. I cannot say enough how pleased I was with all the carers who went into his home. It was a very stressful period following his stroke and I was so lucky to have found Everycare. It meant I had total peace of mind knowing that all his needs were being met. I was also extremely grateful for the good communication between myself and the management at all times. With the help of everyone in Everycare, I was able to keep my dad in his own home for as long as was possible which is something I will always be grateful for.

I cannot praise this care company high enough, the owners, management and carers are all super. I was extremely grateful that they added mum to their client rota within a few days of contacting them. Both my aged parents who are usually very independent people) have found contact with everyone in the company a very pleasant experience and will definitely turn to them for help again, if needed.

The weekly rota, sent out in advance, is extremely useful. Communication with the manager has been very good. It is very important to me that the carers appreciate the constant pain that I live with, hence they need to take their time and be gentle with my personal care.

Attentive and caring at all times. We get great service and the carers genuinely seem to love mum and mum really loves the carers. They have a lovely time together. We get regular contact, reports, and updates, and couldn't wish for more help and support.

I have had great service from Everycare Rugby from when they pulled all the stops out so that I could get home from hospital to providing ongoing home care twice a day for the last six months. The staff are always cheerful and good conversationalists and keep me cheerful.

If required, also support the client in outside activities when necessary.

Easy to speak to the office and calls are on time from rota.

Also, carers become your family and that is special as you feel very comfortable and secure having them in your home without any worries or concerns.

I would highly recommend Everycare homecare services. Always available on the phone to discuss any queries or questions.

I have been a client/service user of Everycare since 2009 when they initially provided holiday cover for my PA. For the last 12 months, they have become my full-time care provider. I have increased my care to now include domestic duties and social activities. During my time with them, I have had nothing but wonderful service from their polite friendly staff. All of the staff wear company uniforms and are totally professional. Always wearing PPE (masks, gloves, aprons, etc) and knowing how to deal with my needs. It's always nice to see a smiling face at the start and end of the day. Communicating is easy with a number that takes you to a member of staff, including on-call outside office hours. Thank you for providing a great service.