Everycare (Rugby and Warwickshire) Ltd

1st Floor, 190 Bilton Road, Rugby CV22 7DX
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9.9 49 Reviews
  • Everycare (Rugby and Warwickshire) Ltd, Rugby
Everycare (Rugby and Warwickshire) ensures continuity is maintained between customers and carers, they acknowledge that building relationships with staff is important and is the key to peace of mind and well-being.

Everycare's extensive range of home care services includes:

- Tailor made care packages
- Help with washing and dressing
- Medication management and prompting
- Meal preparation and cooking
- Escorts to appointments
- Shopping, housework and laundry
- Sitting service
- Respite service
- Alzheimer's and dementia support
- Night sitting and sleep in service
- Live in care

Career opportunities

Everycare's commitment to recruiting high quality staff includes:

- Flexible working hours
- Market leading pay rates
- Weekend and Bank Holiday enhanced pay
- Tax free mileage allowance
- Holiday Pay
- Pension scheme
- Full induction and ongoing training including apprenticeships
- Free uniform

All Everycare staff members have undergone an enhanced DBS check and are fully trained and insured.

Everycare 'Complete Care in the Community' Established 1997.
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Care Provided by Everycare (Rugby and Warwickshire) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.50

Please call us for a full breakdown on fees.

These prices are only a guideline, please contact Everycare (Rugby and Warwickshire) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Simone Dyer (Registered Manager)

Everycare (Rugby and Warwickshire) Ltd Reviews (49)

9.9

Everycare (Rugby and Warwickshire) Ltd has a Review Score of 9.9 (9.941) out of 10, based on 20 reviews in the last 2 years.
Over all time Everycare (Rugby and Warwickshire) Ltd has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Everycare (Rugby and Warwickshire) Ltd
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Total of 49, showing 21-40
Review from S H (Daughter of Client) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare provide an excellent service. My mum has a regular group of carers who are kind, attentive, and know her well. Their timekeeping is efficient, they record useful notes for every visit and often go 'above and beyond' expectations. The management team are professional, willing to accommodate
any necessary changes to care plans and regularly review the service they offer. I am so pleased that I found a company with such high standards of care, who Mum regards as friends.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your lovely words. It is an absolute pleasure supporting your mum and we have grown to think of her as part of our family now.
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Review from Heidi W (Daughter of Client) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare has been visiting my mum at teatime for a few months now, when I first arranged for someone to visit Mum she was very unsure about it but as she got to know the carers she now really looks forward to their daily visit and greets them at the door. They chat to Mum about her day and family and
encourage Mum to engage with them in conversation and meal choices.
Mum likes the carer to watch some of the quiz programmes on the television with her so she can try and answer more questions than they can!
Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd
Thank you ever so much for your review, it is an absolute privilege to support your mother. Their carers love spending time with her just as much as she looks forward to them arriving.
We'll ensure…read more
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Review from Alison H (Daughter of Client) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare looked after my dad for nearly 4 years following his stroke in 2019. He has recently had to move into a care home. I cannot say enough how pleased I was with all the carers who went into his home. It was a very stressful period following his stroke and I was so lucky to have found Everycare.
It meant I had total peace of mind knowing that all his needs were being met. I was also extremely grateful for the good communication between myself and the management at all times. With the help of everyone in Everycare, I was able to keep my dad in his own home for as long as was possible which is something I will always be grateful for.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your review, it really means so much to us all that we were able to assist your dad and yourselves for as long as we could. Your dad was a pleasure to support, he truly was and…read more
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Review from E C (Daughter of Client) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care company high enough, the owners, management and carers are all super. I was extremely grateful that they added mum to their client rota within a few days of contacting them. Both my aged parents who are usually very independent people) have found contact with everyone in the
company a very pleasant experience and will definitely turn to them for help again, if needed.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your lovely review. It was a pleasure supporting your mum

Kind regards
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Review from J B (Client) published on 29 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the carers are very pleasant and genuinely want to do the best they can for me.
The weekly rota, sent out in advance, is extremely useful. Communication with the manager has been very good. It is very important to me that the carers appreciate the constant pain that I live with, hence they need
to take their time and be gentle with my personal care.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for such a lovely review. Knowing your difficulties with the amount of pain you suffer makes this even more meaningful and it is truly appreciated with the time you have taken to…read more
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Review from Simon S (Son of Client) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attentive and caring at all times. We get great service and the carers genuinely seem to love mum and mum really loves the carers. They have a lovely time together. We get regular contact, reports, and updates, and couldn't wish for more help and support.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Many thanks for your kind words, it really is a pleasure supporting your mum.
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Review from John R (Client) published on 10 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had great service from Everycare Rugby from when they pulled all the stops out so that I could get home from hospital to providing ongoing home care twice a day for the last six months. The staff are always cheerful and good conversationalists and keep me cheerful.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you for taking the time to write a review regarding the care and support we provide for you. Kind regards from the team.
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Review from Paul W (Father of Client) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are always on time and don't leave until the required finishing times.
Always give clients full-time support in all aspects of their life.
If required, also support the client in outside activities when necessary.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for your review. We always do our very best to ensure that our service users are supported whether it be in their own home or indeed, out and about and encourage them to pursue…read more
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Review from Graham V (Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was allocated to this care agency a long time ago and have been very happy with them. I have a lot of medical appointments which demand flexibility and they do their best to keep up with all the changes and ensure coordinated care. Carers are good at learning complex medical and dietary needs too.
Easy to speak to the office and calls are on time from rota.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you for taking the time to write a review regarding the care and support we provide for you.

Regards
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Review from Nita T (Daughter of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare, the care company my father is with, is excellent as I used the company for my mother-in-law for eight years or more.
It's a small private company, but the care and standard is to our expectation and also willing to listen and help if any concerns. Having regular carers is very important
for clients and family members.
Timekeeping is very good too, may have a fifteen minutes lea way, either way, which is acceptable.
Full respect is given to my father, mother and all family members which is what we all want.
The client and carer relationship is very important.
Also, carers become your family and that is special as you feel very comfortable and secure having them in your home without any worries or concerns.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Dear Nita, thank you so much for taking the time to write such a lovely review regarding the care we provide for your father as we did for your late mother-in-law.

It is always our mission to…read more
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Review from G W (Daughter of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service provider.
Always arrives on time and nothing too much trouble. Mum enjoys their company during visits too and she couldn't manage without their support.
I would highly recommend Everycare homecare services. Always available on the phone to discuss any queries or questions.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Thank you so much for taking the time to review the care and support that we provide to your mum. We are so pleased to hear that everyone is happy with the services we provide.

Regards
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Review from Darren C (Client) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a client/service user of Everycare since 2009 when they initially provided holiday cover for my PA. For the last 12 months, they have become my full-time care provider. I have increased my care to now include domestic duties and social activities. During my time with them, I have had nothing
but wonderful service from their polite friendly staff. All of the staff wear company uniforms and are totally professional. Always wearing PPE (masks, gloves, aprons, etc) and knowing how to deal with my needs. It's always nice to see a smiling face at the start and end of the day. Communicating is easy with a number that takes you to a member of staff, including on-call outside office hours. Thank you for providing a great service.
Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd
Dear Darren, thank you so much for taking the time to write such a lovely review regarding the care and support we provide to you.
Many thanks.
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Review from M T (Partner of Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always arrive on time, are pleasant, always willing to help. Carers are confident in their work, which passes confidence to us.
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Review from C M (Client) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management is always helpful. The carers always undertake the tasks I request and ask if there are any other things I would like done.
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Review from C S (Wife of Client) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very punctual, usually the same carers. My only concern is that we have had no shadow shifts which I find unusual as not only is it unsettling for me as I have to go over everything that's required, I also think it's not fair for the staff when they don't know the client.
Reply from Lisa Brooke, Registered manager at Everycare (Rugby and Warwickshire) Ltd
Thank you for your feedback. I believe we discussed the issue you have with staff shadowing last week during our review, as it is not usual for experienced care staff to shadow on a visit. On the rare…read more
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Review from Vincent L (Son of Client) published on 22 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service received from start to finish, would highly recommend Everycare.
At extremely short notice (starting the next day) a care package was put together by the team to administer eye drops four times a day for my Mother after a cataract operation. Everyone who visited my Mother was so
friendly, efficient and caring. My Mother will miss the visits. Thank you again Everycare for providing a superb service, very much appreciated.
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Review from Hilda W (Client) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent I have had nothing but thoughtfulness and kindness from Everycare.
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Review from Lyris H (Client) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Everycare. They are on time morning and evening each day. All the carers are very kind and most helpful. I can't ask for more.
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Review from Michele K (Daughter of Client) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this company. The level of care is outstanding. As a family that all work in the medical industry, we have very high standards, which Everycare achieved. The carers were all amazing and always someone at the end of a phone for help.
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Review from Jill E (Client) published on 18 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the service very good. I cannot fault it.
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Everycare (Rugby and Warwickshire) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Everycare (Rugby and Warwickshire) Ltd is calculated as follows: ( (112 Excellents x 5) + (7 Goods x 4) ) ÷ 119 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Rugby and Warwickshire) Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

Simone

Simone Dyer

Job Title: Registered Manager Joined: 2022

Simone has been the Registered Manager at Everycare Rugby for 3 years and has worked in many areas in the care sector with a total of 17 years of experience. She has a wealth of knowledge in key areas, including home care, supported living, learning disabilities, including autism and individuals with spinal injuries.


She has been a trainer for moving and handling, medication and safeguarding. Simone has achieved her Level 4 Diploma in Leadership and Management for Care Services.

Nicole

Nicole Chatha

Job Title: Director/NI Joined: 2023

Nicole is the Nominated Individual with CQC and the Director of Everycare Rugby.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Rugby and Warwickshire) Ltd to verify any information. View our terms and conditions. Everycare (Rugby and Warwickshire) Ltd has an Enhanced Service - more info.