Owner : G R Response Healthcare Ltd
Person in charge: Beverley Allen (Manager)
Type of Service: Home Care Agency (Privately Owned)
Services Offered: Personal Care (on a contracted hours basis)
Care Offered: Dementia • Drug Dependence (past or present) • Elderly Care • Learning Disability • Mental Health Condition • Physical Disability • Sensory Impairment
Latest Care Quality Commission* Report on G R Response Healthcare Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for G R Response Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for G R Response Healthcare Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for G R Response Healthcare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for G R Response Healthcare Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
G R Response Healthcare Ltd has a Review Score of 8 (8.000) from 1 Reviews
Review submitted from a Website Submission by Chrissie (Granddaughter of Client) on Thursday 27 July 2017. Relates to July 2017.
Very friendly ladies who work for GR Response community care, they always try their best to help my Grandmother with her care needs and treat her with dignity, respect and compassion. She can be difficult at times but they cope well with her changing day to day mood swings. I myself would love to work for GR Response too, as they are so friendly and are great team players. I'm currently awaiting the result of my application and would be honoured to work with the girls from GR Response.
How likely would you be to recommend G R Response Healthcare Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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