Carers Trust Mid Yorkshire

Milford House, Unit 9 Shaw Park, Silver Street, Huddersfield HD5 9AF
Review Us
9.4 7 Reviews
  • Carers Trust Mid Yorkshire, Huddersfield
Supporting you to live your life at home
Carers Trust have been supporting your community for over 35 years.

You are in safe hands, whether you’re looking for support for a loved one or need assistance yourself.
Carers Trust will support you and your family through every step of the care journey.
Carers Trust bespoke care plans are tailored to meet you or your loved one’s individual needs.

• Homecare • One to one care • Personal care • Mobility support • Medication assistance
• Housework • Pet care • Transport • Living Care • Companionship

Carers Trust offer care in the home or community raging from 30 minutes covering Kirklees, Wakefield, Leeds and Calderdale.
All the team are professionally trained and Carers Trust is regulated by CQC and Ofsted and rated Good (CQC January 2019).
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Care Provided by Carers Trust Mid Yorkshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £28

£27.00 for the Kirklees and Wakefield area.


£28.00 for the Leeds area.

These prices are only a guideline, please contact Carers Trust Mid Yorkshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Emma Hartley (Director of Operations )

Carers Trust Mid Yorkshire Reviews (7)

9.4

Carers Trust Mid Yorkshire has a Review Score of 9.4 (9.367) out of 10, based on 7 reviews in the last 2 years.
Over all time Carers Trust Mid Yorkshire has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 7
  • 7
  • 7
  • 0
Reviewer Connection to Carers Trust Mid Yorkshire
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from J D (Wife of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During our time receiving respite hours via Carers Trust we have found our support worker extremely reliable and engaging. Would recommend the services offered. We are sad that the rules have changed and we are now not eligible for this valuable and essential service.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Good afternoon, thank you for your kind words towards our staff and service. We appreciate you are no longer accessing the funded service as your circumstances may have changed, unfortunately the decision was out of our control but has no bearing on the service we deliver.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T U (Husband of Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service has been excellent. Our current carer has gone out of her way to help us. The carer shows initiative and provides a range of activity for the client. At all times the carers have been good and they come regularly. When a substitute is provided these are often passive and not trusted by client.
Management has been helpful with the odd blip. On the whole they service provided has given a lifeline to the client.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Good afternoon, thank you for you the kind words we do appreciate your comments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anna B (Wife of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the centre to be welcoming to their clients, making them feel valued. Staff display enthusiasm in accepting clients of various abilities. Nothing is too much trouble for them to deal with in making the few hours they are there an enjoyable experience handled with care. Clients are
stimulated with various activities to make their attendance as interesting as is possible. I therefore, have no hesitation in recommending the centre as I find it clean, comfortable seating, good facilities and extremely nice staff.
It's a pleasure to have my husband attend the centre because he enjoys going, and as a carer, I feel just as valued by the staff of the day.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Good afternoon, Thank you so much for your kind words we are glad to hear your husband enjoys coming to the sessions.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E C (Client) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found excellent care & kindness with the lady who comes once a week to take me out. She is always cheerful and I wish I could afford to have her more days.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

God afternoon, thank you for the comments and glad to hear you are enjoying your time with our staff member.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Wife of Client) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers staff are unfailingly kind and cheerful. However because of cuts three excellent staff have left or been redeployed which has confused my husband. The cut in hours, explained as a minor change by management means that effectively sessions are now 3 1/2 hours long instead of four, and the
hard-working staff have lost money. I would have considered a rise in charges.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Thankyou for the kind words about our team and day centre service. It is correct that the service has been slightly modified this year but to the significant benefit of the people of Kirklees. The Day Centre is providing significantly more hours this year. In 2024/25 we provided 5000 hrs of Day Centre care but his year, 2025/26 we will provide 7000 hours of Day Centre service and this is at 4 hours per client per day; a significant uplift in our service. Thank you for your support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ben F (Son of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing service for my mum. She really enjoys coming and the staff are extremely helpful and caring. Mum is slowly meeting new people and always comes home with a smile. My only negative point and not sure if any one else has mentioned is my mum strugles to walk up the slanted drive way,a
hand rail might be uselful if possible otherwise please keep up the excellent work and we will keep coming.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Good morning, Thank you for the kind words we are glad to hear mum is enjoying the staff company.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K H (Mother of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Carers Trust very reliable and helpful. It has really made a difference for my son to have regular trips out with his Personal Assistant, improving his confidence and independence. I would be happy to recommend the service to other parents looking for support to get their young people
out and about in the community.
Reply from Emma Hartley, Director of Operations at Carers Trust Mid Yorkshire

Good morning, Thank you for your review. Glad to hear that your son is accessing the community with support from our staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Carers Trust Mid Yorkshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Carers Trust Mid Yorkshire is calculated as follows: ( (33 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 42 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Carers Trust Mid Yorkshire is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Carers Trust Mid Yorkshire

What Type of Services does Carers Trust Mid Yorkshire offer?

Carers Trust Mid Yorkshire offers Home Care.

How many Carers does Carers Trust Mid Yorkshire employ?

Carers Trust Mid Yorkshire employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carers Trust Mid Yorkshire to verify any information. View our terms and conditions. Carers Trust Mid Yorkshire has an Enhanced Service - more info.