Carers Trust Mid Yorkshire

My mum, Joan attends day care twice a week and looks forward to it each time. I know she is well looked after and it gives me a break from caring for her (she lives with me) she has mixed dementia and all her needs are met with care and professionalism. The staff are always friendly and welcoming and I am more than happy with the service they provide for my mum.

My husband attends Carers Trust once a week. It gives him the opportunity to connect with others outside of the family environment. It's a very welcoming environment and gives us an opportunity to take just a little time out for myself for hair appointments etc without having to worry and feeling secure that he is being taken care of appropriately. The staff are great and provide a warming atmosphere, coupled with a 'bit of banter'. Very reassuring!

I love bringing my husband to this warm, welcoming environment. He has been happy and settled here from the start. The girls are genuine & caring & I always drive away happily knowing he is well looked after. I feel lucky to have this facility - thank you.

She also helped me when I needed to go for my appointments as I would not be able to leave my wife alone.

During our time receiving respite hours via Carers Trust we have found our support worker extremely reliable and engaging. Would recommend the services offered. We are sad that the rules have changed and we are now not eligible for this valuable and essential service.

Service has been excellent. Our current carer has gone out of her way to help us. The carer shows initiative and provides a range of activity for the client. At all times the carers have been good and they come regularly. When a substitute is provided these are often passive and not trusted by client. Management has been helpful with the odd blip. On the whole they service provided has given a lifeline to the client.

It's a pleasure to have my husband attend the centre because he enjoys going, and as a carer, I feel just as valued by the staff of the day.

I have found excellent care & kindness with the lady who comes once a week to take me out. She is always cheerful and I wish I could afford to have her more days.

The carers staff are unfailingly kind and cheerful. However because of cuts three excellent staff have left or been redeployed which has confused my husband. The cut in hours, explained as a minor change by management means that effectively sessions are now 3 1/2 hours long instead of four, and the hard-working staff have lost money. I would have considered a rise in charges.

Absolutely amazing service for my mum. She really enjoys coming and the staff are extremely helpful and caring. Mum is slowly meeting new people and always comes home with a smile. My only negative point and not sure if any one else has mentioned is my mum strugles to walk up the slanted drive way,a hand rail might be uselful if possible otherwise please keep up the excellent work and we will keep coming.

I have found Carers Trust very reliable and helpful. It has really made a difference for my son to have regular trips out with his Personal Assistant, improving his confidence and independence. I would be happy to recommend the service to other parents looking for support to get their young people out and about in the community.