Kemble at Home

Wonderful staff and service, who are always prepared to take that further step to ensure that clients needs are fulfilled.

My brother has complex health and social care needs which demand the highest standards of care and in our experience, Kemble at Home does not fall short. The Care Manager for Kemble's West Herefordshire team works with us in an incredibly efficient and committed way to ensure that my brother has a small team of carers with whom who he gets along and has trust in. The standard of care they provide is high, and we find the service is truly flexible to meet his needs for such things as Doctors appointments etc. Nothing is too much trouble whether it's a short notice change to the rota or a change to the usual activities the Care Manager always deals with such requests professionally and very quickly, we have never been let down. It's just good to know there is someone at the end of the phone who knows my brother very well and will always provide sensible advice and respond to any requests or observations. Very happy with Kemble at Home.

Kemble at Home has looked after me for 5 years in my own home giving me the independence needed, with all good care staff.

The team at Kemble are always friendly and professional. They support me physically and mentally so I have the confidence to maintain an active lifestyle. They help to stop my worries and anxieties of going into society. I would recommend them always.

All the girls were extremely pleasant and good with time keeping despite traffic problems in Hereford city.

Extremely helpful and supportive team. The lead carer is exemplary and takes full responsibility of the team and my father's well being and keeps me up to date at all times.

Kemble have been helping with looking after my mother-in-law since she came out of hospital in November. They were able to provide us with very good care from day one and we can't thank them enough for this. Over the period we had regular carers who came in and they all acted with care and compassion. I would highly recommend them to anyone in the Hereford area who is looking for care for a loved one from the experience that we have had from the outset.

My grandad has type one diabetes and after a stay in hospital was released back to his home. Due to the family's work commitments, we decided to get some professional care to help with my grandad's needs. Kemble at Home was recommended to us, so we gave them a call and arranged the days and times we required them to tend to my grandad. From day one we felt we had made the right choice, Kemble at Home's staff made us feel secure in the knowledge that our grandad would be well cared for and he was. The staff were very caring, honest, trustworthy and professional, my grandad thoroughly enjoyed the experience, he and us would recommend Kemble Care to anyone.

My brother in law and an old friend have Kemble at Home and are extremely pleased with the gentle and professional help they receive. I hope they are around when I need help.

The girls that came to me have been very efficient and I feel very safe with them. They seem capable of most things.

My mother has needed care in the home on days when I am unavailable to be with her for over a year now and I am very happy with the service Kemble at Home provide. The members of staff when I have met have always been friendly, diligent, helpful and above all caring towards my mother. Members of the management team have also been very accommodating whenever I have needed to alter carers visits and have been particularly cooperative and adaptable when I have had occasions to ask them for immediate cover. Kemble at Home provide a professional and reliable service and it's particularly reassuring to read the notes which the carers make during each visit so I can assess my mother's immediate well-being.

As I get older, I wish for carers who are familiar, with me and my home and routine - so important.

So far quite satisfactory.

The Carers are always reliable and arrived even in the disruptive snowfall, earlier this year. Some walked through the ice and snow! Kemble at Home respond with extra support if needed, very quickly. Mum is able to stay at home because of Kemble at Home's amazing team and service. Mum and our whole family are very, very grateful. Thank you Kemble at Home!

Kemble at Home cared for my Mother-in-law when she returned from hospital - they made it possible for her to return to her home.

It was a very professional and efficient service from the first day of meeting the Manager and the carers were a great help and companion to my Mother-in-law.

Thank you, Kemble.

I rang Kemble at Home in the autumn of 2017, our parents were advised to have some extra help as our lovely dad's mobility was getting very poor and was, in addition, to help given by the family. The lady I spoke to was really understanding and listened to my concerns and a package of care was put in place, which was increased in time. The Carers were absolutely wonderful to our Dad, they treated him with great respect and spoke to him in a very pleasant and friendly manner. They did not rush him and took their time to do the personal care required and also help him move around the home.

The carers were fantastic to our Mum and the family. Dad passed in January just as the carers arrived, they stayed with Mum and my Sister for quite a while and were a great comfort and support. We are so grateful that the Kemble at Home and support staff came into our lives we could not have looked after Dad at home as well as we did without them. Thank you all so much.

Kemble at Home gave me great support in the last years of my husband's life and have continued to give me support since his death. I have recommended Kemble at Home to a friend who needed help after having a hip replaced and she has been pleased with the help of her recovery.

The carer allocated to us was very courteous, polite and very helpful. I could not have done without his help.

Everything from the company has been excellent. They have been so professional, which is not the case with all care agencies. The carers are lovely and caring. If it wasn't for them, we wouldn't know my mum was so unwell.

Thankyou Kemble at Home!