Visiting Care - For visit on public holidays, Easter Saturday and Easter Sunday, we charge 50% above the standard weekday rates; for visits on Christmas Eve (from Noon), Christmas Day, Boxing Day, New Year’s Eve (from Noon) and New Year’s Day we charge double the standard weekday rates.
Live-In Care - To enable us to reward our staff for working on holidays, we charge higher rates for visits on certain days of the year. For visits on public holidays, Easter Saturday and Easter Sunday, Boxing Day and New Year’s Day we charge 50% above the standard daily rate; for visits on Christmas Day we charge double the standard daily rate.
These prices are only a guideline, please contact Kemble at Home to find out the exact price for your requirements.
Kemble at Home has a Review Score of 9.9 (9.851) out of 10, based on 16 reviews in the last 2 years.
Over all time Kemble at Home has 55 reviews.
5.0 out of 5
Thank you for your review, it was an absolute pleasure to support your father and I will share your review with the team. Best wishes
5.0 out of 5
Thanks for your feedback,, I know the carers enjoy supporting your father and I'm pleased we are able to give you peace of mind.
5.0 out of 5
Thank you for your review, we are so pleased that you feel reassured by the support we provide to your sister. I know the staff are very fond of her. I will pass on your feedback to the team. Best wishes.
5.0 out of 5
Thank you for your review, the carers really enjoy supporting your mother-in-law and I will pass your feedback on to the team.
3.0 out of 5
Four other carers came and went, two in negative circumstances. After the initial meetings setting up the care package, the management team did not interact with me often and personnel changed a number of times without me being told. As my Father's health deteriorated and his needs changed, management did not communicate with me to help reassess his needs and offer further support to my Father, the carer or me, until it was too late. I was surprised that Kemble was not able to offer night care to facilitate my Father staying in his own home.
Thank you for your review. We greatly enjoyed looking after your father, however we disagree with a number of the points you have made and always swiftly looked into concerns you raised and are disappointed you feel this way and it is at odds with all the wonderful reviews we receive from both our clients and all our longstanding staff.
5.0 out of 5
Thank you for your feedback, I will make sure I share this with the team. Best wishes.
5.0 out of 5
Thank you for your feedback, it was an absolute pleasure to support you while you recovered from your operation and we are so pleased you are back to being fully independent. Best wishes.
5.0 out of 5
Thank you so much for your review. I will ensure to share it with the team. Best wishes.
5.0 out of 5
Thank you so much for this review, it was a pleasure to support both your Dad and Mum. I hope Mum has settled in well to her new home. Best wishes.
5.0 out of 5
Thank you for your review the carers were very fond of your mother and father. I shall pass on your lovely review to them, they will be over the moon with your feedback. Best wishes to your mother and the family.
5.0 out of 5
5.0 out of 5
Thank you so much for your review, it is an absolute pleasure to support your mother. I will pass your feedback on to the team.
5.0 out of 5
Thank you so much for your lovely feedback, I will share this with the team.
5.0 out of 5
Thank you for your reveiw, which I have already shared with the team. It's an absolute pleasure to support your mother and work with you and the family to continue supporting her at home.
5.0 out of 5
Dear David, thank you so much for you review, I will ensure to share it with the team. It is a pleasure to support you and your mother, we are very proud of all our staff.
5.0 out of 5
Thank you so much for your kind review, I shall pass it on to the team. It's a pleasure to support you all.
4.0 out of 5
5.0 out of 5
Dear Lorna, thank you for your review. We are so pleased that you happy with the service we are delivering to your father. I know his team is very fond of him and enjoy supporting him in his own home.
5.0 out of 5
Thank you so much for your lovely review. I will pass your feedback on to the team. Best wishes. Jason
5.0 out of 5
Dear Kim, thank you so much for your review, we are pleased you are happy with the service we have been providing to your father. I will ensure it is passed around all the staff who have so far supported him and the family. Best wishes
The Review Score of 9.9 (9.851) out of 10 for Kemble at Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kemble at Home is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Meet Martin, another one of our visiting carers - who celebrated his 10th anniversary with the company in August 2021 and joined us after initially retiring. Martin is one of those people who is really easy to talk to; he’s definitely a people person and he loves any opportunity to have a chinwag.
He was originally from Birmingham where he started off as an apprentice electrician. At the age of 21, he began his career with BT. He did a short stint of just some 37 years in total. It’s not very often these days you hear of someone staying in the same role for their entire working career. In 1990 he moved to the Madley BT station in Herefordshire as a sat comms power engineer.
In 2011 he was given the opportunity of taking voluntary retirement - who wouldn’t? Thinking at the age of 57 he would enjoy a relaxing retirement, “after 2 months I was bored, I needed something to get up for”. After speaking with his son, who at the time was working in social care (but now incidentally works for BT), he encouraged Martin to look into care work and recommended Kemble.
In August 2011 Martin joined the team at Kemble and in that time Martin has been both a carer and trainer, helping new employees at Kemble to find their feet. Some of the staff Martin has trained are still working for the company now.
How does he find being a carer? “You meet some really interesting people. I only go to gentlemen and they all have a life story to tell. We often compare notes as we are similar in age! I just enjoy meeting people and having a good chinwag”. Martin talks fondly about some of the clients he used to support and particularly enjoyed working alongside colleagues supporting clients.
When asked what would he say to someone in his shoes, looking for something to do part-time in retirement or semi-retirement he said “just give it a try, everyone is different with what they are happy doing. You are well supported at Kemble, the hours are good and I can fit my working hours around my home life and family”. The managers definitely know not to ask Martin for work on a Wednesday evening as Wednesdays are his wife’s night out for a meal!
Outside of work, Martin enjoys spending time with his family, especially his grandchildren. He’s heavily involved in the Hereford Rugby Club. He helped out in the juniors when his son was younger, he then became the 2nd Team Manager before becoming Fixture Secretary for a number of years. He now meets and greets opposition committee members on the 1st team match days both home and away.
Carly is one of our Visiting Care Co-ordinators and has been with us since 2009. There's not much Carly doesn't know about the ins and outs of the company. She works closely with two of our visiting care teams to ensure the smooth running of the rotas and that clients receive support from a familiar face.
Marisa started off as a visiting carer with Kemble ten years ago, and after two years, ended up becoming an on-call manager, where she was a point of contact for the out-of-hours. She then became a trainer and trained all the new carers in induction. Marisa then helped in the office. After a short while, she became a Live-in Care manager. For the last 2 years, she has been the Visiting Care manager for our South and West Teams and is close to completing her NVQ Level 5 in Adult Social Care.
Jason has been with Kemble for over 13 years and wears multiple hats. As well as being a Registered Manager, Jason is also our Head of Training & Development and runs our visiting care East and Ledbury teams alongside Carly.
Jason is - in some way - the most musically talented of our office staff. He initiated our Music Memories programme, which encourages people to explore the health benefits of music. He also plays the organ for local churches and leads a handbell ringing ensemble.
Dominic took over the day-to-day running of the business from Peter in 2021. Prior to joining Kemble, Dominic had a varied career as a civil servant, which included supporting the successful sale of British Steel in 2020 and running the Secretary of State for Business’s office during the Covid pandemic, leading on the business support schemes, workplace guidance and the purchasing of vaccines.
Dominic has recently moved to Ledbury with his wife and soon-to-be first child (due in June). He is a keen tennis player, an open water swimmer, and enjoys mowing his lawn!
Sharon and Michael King established Kemble Care in 1993. They retired from day-to-day management in 2009 but continue to be involved with strategic issues that concern the business.
Peter King, their eldest son, has been Managing Director since July 2009. Previously an Army Officer with the Royal Engineers, he set up and ran his own business before coming to Kemble Care. He was a director of the UKHCA — our national home care association — where he represented smaller providers of care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kemble at Home to verify any information. View our terms and conditions. Kemble at Home has an Enhanced Service - more info.
