Kemble at Home

Overall, Kemble at Home has provided a high standard of care and peace of mind for our family. I would not hesitate to recommend them to anyone looking for dependable and compassionate home care services.

We have used Kemble at Home for many years because in our experience they are a cut above the rest. Management is always flexible, understanding and willing to change things around if necessary. Carers are the very best, just wonderful, always go above and beyond, a small team of regulars who make life so much easier for us all. We wouldn't go anywhere else!

We live out of the city in a very rural area so visits aren't easy and quick, but still we receive a service that shows our parents are in very safe hands. Queries and requests are flagged promptly and we know who is visiting and when. We are very grateful indeed for the service we receive.

Kemble are excellent,excellent communication via a messaging app and telephone,lovely people when you meet them,and doing an excellent job looking after my elderly friend who's like a second mum to me,kath is finding them all lovely and so helpful

This review is also written with Mums consent as she is the client and says her carers go above/beyond and are lovely ladies so thank-you ladies.

The care provided by kemble care has been excellent to date they are very caring and do everything that she has asked them we are happy with the service you are providing so far it has taken the pressure off me tremendously so I can concentrate on looking alfter her brother my partner now thanky you so much

An excellent service, caring and supportive staff.

My Father lost his wife over 12 months ago, I have LPA over my Father but live far away and can only visit monthly. Kemble set up a group App & if I have any issues ( not that I have had any ) everyone within Kemble is aware of any changes to visits, medication, appointments etc, it gives me great piece of mind. Keep up the good work.

Kemble provide total support for my sister who, due to a debilitating disease, is unable to carry out any tasks for herself. I can relax knowing she is in caring, safe hands through 4 visits of 2 carers a day. They carry out all tasks from personal care, feeding and lots of cheerful social interaction. This has become particularly important to us since the death of my sister's husband last September. I always know that someone is always keeping an eye on her, and the communication is fabulous: I am always informed of any issues that need my input or that I need to visit urgently. As I am the sole family member and am 40 minutes away this helps me enormously and allows me to relax and carry on a normal life while my sister is so reliably cared for.

Excellent support for my mother-in-law. The carers understand her needs and help her in a casual, friendly way that makes her feel comfortable. They keep us informed and we appreciate the communication.

My Father had live in/stay over care for nearly three years. He had one constant exceptional (5*) carer who brought light and laughter into his life and always went over and above the call of duty. She anticipated and cared for his every need, really understanding his personality and participating in his interests and passions. She built good relationships with his medical team and his friends and neighbours. She became a friend of the family.

Four other carers came and went, two in negative circumstances. After the initial meetings setting up the care package, the management team did not interact with me often and personnel changed a number of times without me being told. As my Father's health deteriorated and his needs changed, management did not communicate with me to help reassess his needs and offer further support to my Father, the carer or me, until it was too late. I was surprised that Kemble was not able to offer night care to facilitate my Father staying in his own home.

Always looking to be proactive and putting Mum first.

Totally reliable. Never had to use outside help before, but all the staff put me completely at ease. Lovely, lovely people all around!

We have recently increased the frequency of care visits to my parents following a period of time where my dad was unwell. As he is primary carer for my mum (who lives with Alzheimer's), we needed daily visits at varying intervals as dad recovered. The staff at Kemble at Home are unfailingly helpful, concerned and adaptable to our needs. They respond within the hour to requests and prompt, inform and advise as necessary. The group app is immensely helpful to relay information. We have discussed further levels of care moving forward and my parents and I are confident in care Kemble can provide. Thank you.

The wonderful carers of Kemble at Home first came to help look after Dad in 2017. Following his passing and our Mum's diagnosis of dementia, they were our first choice for care at home. Mum felt very lonely, upset and isolated although we as her family were visiting often. In August 2021 it was decided that care at home was needed, she did not want carers but as time went by she grew to love them all and enjoyed their company immensely. The care package was increased incrementally in line with the development of Mum's condition. The carers provided excellent care, they were kind, respectful, very supportive and went above and beyond to help her. As her family we were very grateful to know Mum was happy and enjoyed their visits at a very vulnerable time in her life. I had very good liaison with the office staff and the carers became part of my friendship group as well as Mums. I have no hesitation in recommending Kemble at Home to future clients. Thank you all so much.

Kemble at Home has provided excellent service to my father and my mother for the last four years until my father recently passed away. The care package was increased incrementally as his capabilities reduced, following a management home visit at each step. In the latter period, a small team of carers provided outstanding personal care, despite his behavioural challenges, they went above and beyond our expectations. We have so much praise and thanks for the Kemble team.

We started using Kemble at Home five months ago and to date have had excellent care for our mother who has dementia. We wanted her to stay in her own home as this is where she is happy and this seems to be working very well. We have two carers who work on a two-week on two week-off basis and both girls give our mother 100% first-rate care. She is very settled with them and stimulated as they take her out for drives in their car and arrange outings and meetings with her friends where possible. We are very satisfied with Kemble at Home and would recommend them.

It is also a great weight off my mind knowing someone is with her all day and night. The most important thing is that Mum is happy with Kemble.

I started using Kemble in June when individual day care visits ceased to be enough to look after my mother who is living with deteriorating dementia. The Kemble carers have made a huge difference to her life, not just in addressing the specific issues that were facing us in terms of her wandering and putting herself at risk inside the home, but in providing her with regular, tailored home-cooked meals that she loves, keeping her clean and very well presented, organising regular low-cost outings and, above all, providing her with the companionship to reduce the anxiety that her condition generates. The difference in her overall well-being from a year ago, when her condition was actually less advanced, is quite astounding. The carers are flexible in helping me manage my life and work around Mum's needs, are always professional in their approach, but are deeply caring and kind. What they do is truly a vocation and I am in awe of their patience and commitment.

We have been using Kemble for a couple of years to provide home care and support for my elderly mother who has dementia. We feel very lucky to have found them as the service is excellent. Kemble is very proactive and helps with all sorts of things from shopping, cleaning, hair washes, taking my mother to appointments, cooking etc. The staff are very caring and my mother enjoys the visits.