Kind Hands Caring Services Ltd

My dad has been recieving excellent care for a while now. They are very understanding to my dad's needs. They have been very helpful to myself regarding my dad as he has dementia and can be very needy. Nothing is too much trouble. Everyone has been so kind and understanding. We have had no issues with kind hands. Would highly recommend them.

I would highly recommend Kind Hands care agency, who look after my elderly father. From my very first visit to their office, they made me feel welcome and made what was a very difficult situation easy to navigate. Anne was particularly helpful, explaining everything to me in a clear, non-pushy way, and she suggested an initial care plan that was not too over-bearing for my father, who wants to retain his independence while still receiving help with basic living needs.

Their carers now visit my father multiple times every week, and he is extremely happy with their approach and friendliness. It's clear that Kind Hands genuinely care about their clients, which is so important to the families of those who require their services. They even sent him a birthday card, which made him very happy!

Experience overall is satisfactory.

The carers arrive promptly and work efficiently, overall a great service.

Dad is very happy with the care that is offered whilst remaining as independent as possible. I have met some of the careers and I can see how they they interact with Dad which is lovely to see and reassuring for me. From my perspective, the involvement of this particular company has been invaluable. I have felt involved in the care of my Dad and I know that they will try and arrange any specific requests. I know that Dad is in safe and Kind Hands. Thank you all so much!

Thanks.

On the 12th of May 2022, I had a bad fall whilst walking to the shop, and I broke my right shoulder. On the 18th of May, I became a client of Kind Hands Caring Services as I was unable to carry out basic tasks. It was necessary for me to attend several appointments at the hospital for X-rays, consultation and physio sessions, and I was most grateful to have escorts on every occasion. My shoulder had now healed, but I shall continue to have carers to assist me with shopping and housework, and they have always been kind, understanding and caring throughout.

I live in Hampshire and I needed someone who could help and support my mum, in her everyday living. Kind Hands Caring were chosen as they are a family run company, which proved to be the right choice for us. The manager and her team always kept me informed if they were concerned about Mum and the same for me, communication was paramount - at the end of the day, Mum also like them, which was reassuring. I would not hesitate in recommending them.

The carers and the service offered went beyond the quality we expected and we are grateful that we used this company to take care of our aunt's needs. We will, of course, recommend Kind Hands to any of our friends and acquaintances that may find themselves in a similar situation and know that they will be very well cared for.

Our aunt had the services of Kind Hands for many years, they were always reliable, caring and efficient. We would recommend their services to anyone who is in need, they never let our aunt down in any situation.

My sister and I live abroad so arranging care for a relative with dementia could have been extremely difficult but the manager and her team went out of their way to make sure that our uncle was safe and cared for. We can not thank them enough and would have no hesitation in recommending their services.

My Mother lives 160 miles away from me. During the Covid19 lockdown, neither I nor members of my family were able to visit her. She lives in a retirement house that does not provide care. The only people who were allowed to visit the house were carers and doctors. The residents were not allowed out of their rooms during this time and my mother became increasingly recluse. Eventually, I became so concerned for her welfare that I had to seek some help. Kind Hands caught my attention as they are a small family-run business and I felt assured that they would be able to provide the individual care my mother needs. Nothing is too much trouble for them. Since February '21 they have been caring for my Mum and keep me informed. If there are any changes in her circumstances they tell me and between us, we are able to tweak the support my Mum needs. They are nothing short of Angels.

I am very pleased with the service my aunt receives. Always very helpful when we contact them.

Friendly carers, well-liked by my sister.

All the carers are kind and attentive, and I'm very happy with the service they provide. We had previously used another firm (who have since moved out of the area), and my mother was not as comfortable with them and felt they were just going through the motions and didn't really care. So we do have a direct comparison, which looks very favourably upon Kind Hands.

Nice helpful girls. Very happy with the service provided.

Couldn't be more pleased with the service.

I look forward to weekly visits as seeing a friend as well as a helper.

I only have basic domestic care and not personal care and therefore my experience is limited to that aspect. This basic care is in my view relatively expensive as no special requirements or expertise is required. Charging is simply on a time basis without the nature of the care being taken into account. However, I do not know what factors affect the charging process. In the absence of any data for comparison purposes, it's difficult to draw conclusions. However, I have recently had to reduce the time taken for the duties performed to reduce my costs.

Kind Hands provide an excellent service and care package for my mother. I would not hesitate to recommend them.